System Firmware Cannot Start

Question

System firmware is showing a code 10 error message on device manager, saying that "firmware update was unsuccessful." Could this be because I have a BIOS update? My laptop is an Asus G14 2021 model

(My laptop also froze recently and was making a buzzing noise from the speakers which I'm not sure if it is related to this or not.)

Answer 1

Yes a rollback of the driver is worth a try.

Please let me know what ASUS support says and if they are able to resolve the issue please mention the steps taken at that others having similar issue can be helped.

Answer 2

Yes, the update happened without any error and my laptop is still running the same but after the update system information app is still showing the same BIOS version

Answer 3

After the update I didn't get any notification or anything saying the the BIOS update was failed, but system information is still showing the same version as before the update + I updated my bios using the built in app from ASUS themselves so not sure why it didn't work.

Anyways, I have contacted ASUS so hopefully they will be able to resolve my issue, thanks for trying to help!

Answer 4

That would mean it is the latest available BIOS. What about the firmware error?

Answer 5

System firmware is still showing the same error. Do you think it may fix if I roll back driver, since it is saying "update was unsuccessful?"

Anyways, I have contacted ASUS now so hopefully they can help fix the issue.