Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,401 questions
1 answer
MS365 subscription
I subscribed to MS365 and it downloaded but when I open it says there is error and will not open or the fix button will not fix
Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked
2026-10-17T15:09:40.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 80%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFI%3C/text%3E%3C/svg%3E)
Fred Ienna
0
Reputation points
answered
2026-10-17T15:09:55.72+00:00
AI answer
2 answers
how to remove recommended for you screen
I want to remove the new recommended for you screen and revert back to the old screen
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Microsoft Account Stolen or Email Alias Changed Without My Permission – Minecraft Java & Bedrock Licenses Missing
Hello Microsoft Community, I believe my Microsoft account may have been hacked or stolen, and I need help recovering it. My Gmail address is [<PII removed>gmail.com], and my Microsoft/Outlook account was [<PII removed>@outlook.com]. This…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,902 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 2%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
Hacked Microsoft account linked to Minecraft - attacker changed email and password
Hello, Recently my Minecraft account got hacked through a fake Discord verification system, and the attacker changed the email and the password of my Microsoft account, so I cannot log in to my Microsoft account anymore. Details: The attacker's email…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,188 questions
asked
2026-10-17T15:08:14.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 83%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
abdelrahman reda
0
Reputation points
asked
2026-10-17T15:08:14.54+00:00
abdelrahman reda
0
Reputation points
1 answer
How can I download invoices older than 12 months ago?
I can only see the last 12 months of invoices on the Bills & payments page. How can I access older invoices?
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,338 questions
asked
2026-10-17T15:07:10.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 37%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Michael Faccioli
0
Reputation points
answered
2026-10-17T15:08:08.3033333+00:00
AI answer
1 answer
Unable to sign in to Engage Center to request a name change
I need to correct my middle name in my Microsoft Certification Profile before scheduling a Pearson VUE exam. The Learn profile directs me to Credential Support, which then redirects me to Engage Center. However, I cannot sign in to Engage Center. The…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,385 questions
asked
2026-10-17T14:06:27.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
ROB HELDOORN
0
Reputation points
commented
2026-10-17T15:06:14.66+00:00
ROB HELDOORN
0
Reputation points
3 answers
AUDIO PROBLEMS
I cannot seem to find any solutions to my problems which is my mic, it is not readable and I always have to use my webcam as my microphone. Even when I have my Drivers UPDATED. PLEASE HELP.
Windows for home | Windows 11 | Devices and drivers
24,688 questions
asked
2026-10-17T14:05:58.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 10%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chiro Mabanta
0
Reputation points
answered
2026-10-17T15:05:47.6233333+00:00
TaoLi
116.8K
Reputation points
Independent Advisor
1 answer
Need help transferring SC-200 from deleted work account to personal email
I know that the course materials for SC-200 were completed on my personal account and the badge for the exam was also linked to my personal account. I know that the company that I worked at the time asked me to link the corporate email address to my…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,385 questions
asked
2026-10-13T09:07:20.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 57.99999999999999%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Matei Silviu
0
Reputation points
commented
2026-10-17T15:04:33.4566667+00:00
Julian Sharp
45,856
Reputation points
1 answer
facing issue while edit on desktop application
User is facing an error while doing editing on desktop based application while user is file owner and user does not face any eror while editing on web based application
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,270 questions
asked
2026-10-16T10:25:54.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Simran Priya
0
Reputation points
commented
2026-10-17T15:02:35.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
2,510
Reputation points
Independent Advisor
2 answers
After using my notebook for a couple of hours, text in some applications becomes invisible
Hi there I have a recurring and annoying problem when I use my notebook for several hours on end. I have a number of applications co-currently running, like Firefox, several tabs open, MS Edge, Thunderbird, etc. I have been using it today for about 6…
Windows for home | Windows 11 | Performance and system failures
32,634 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 2%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
1 answer
Microsoft 365 does not activate on MAC
Whenever I open a page for editing or creating, I am asked to activate Microsoft 365 to create and edit. I do have a Microsoft 365 subscription active and never had this issue before. How do I resolve this issue?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,872 questions
asked
2026-10-17T14:28:31.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dino Chece
0
Reputation points
commented
2026-10-17T15:02:11.46+00:00
EmilyS726
273.7K
Reputation points
Independent Advisor
2 answers
Windows 11 25H2 cumulative updates fail every month with error 0x800f0845 on Ryzen 7 9800X3D / Gigabyte B850 Gaming WiFi6, even after Cloud Reset and clean installation
Hello ! I've been unable to install any cumulative/security update since August 2026. Current system : Windows 11 Version 25H2 (OS Build 26200.8875) Motherboard: Gigabyte B850 Gaming WiFi6 CPU: AMD Ryzen 7 9800X3D GPU: Gigabyte GeForce RTX 5080…
Windows for home | Windows 11 | Windows update
15,684 questions
asked
2026-10-16T14:26:23.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 68%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alex Berthin
0
Reputation points
commented
2026-10-17T15:01:06.9033333+00:00
Ramesh
182.5K
Reputation points
Volunteer Moderator
0 answers
How the heck do I get ahold of live support? It just loops around and around.
Hello, I need assistance reactivating my existing Windows 11 Home license after rebuilding my PC. My original computer, JenPC, was running a fully activated copy of Windows 11 Home before I rebuilt it. Before replacing the hardware, I followed…
Windows for home | Windows 11 | Licensing and activation
5,418 questions
asked
2026-10-17T13:29:24.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 91%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jennifer Sandvos
0
Reputation points
commented
2026-10-17T15:00:42.3866667+00:00
EmilyS726
273.7K
Reputation points
Independent Advisor
2 answers
Shifts: Specific Dates
The "Specific Dates" feature on Shifts has not worked for the last 3 days. The data and history are cleared, and the app is up to date. When selecting "+ Add Availability" under Specific Dates, is shows a blank page. If selecting…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Accessing and using Microsoft Teams on smartphones and tablets across platforms
1,472 questions
asked
2026-10-07T14:29:16.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 30%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Martha
0
Reputation points
commented
2026-10-17T15:00:18.85+00:00
Demi Nguyen
2,510
Reputation points
Independent Advisor
5 answers
Windows 11 — I’ve lost administrator rights OOSeven Zeo
**OOSeven Zeo Oct 16, 2026, 4:25 PM On my Windows 11 computer, my account no longer has administrator rights. When a UAC prompt appears, only the "No" button is shown, with no option to enter a password. I have tried several methods using…
Windows for home | Windows 11 | Accounts, profiles, and login
10,317 questions
asked
2026-10-16T13:31:05.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOZ%3C/text%3E%3C/svg%3E)
OOSeven Zeo
0
Reputation points
answered
2026-10-17T14:59:57.7466667+00:00
TaoLi
116.8K
Reputation points
Independent Advisor
1 answer
how the system can be warn, and block releasing if resserve wrong item
I have a order, and the standard BOM is 18.9 micron. MRP also run component items correctly. Howerver, before releasing the order, i must modify the batch material, and bad luck I did wrong with 1 line item is 21.0 and can go ahead for releasing. If any…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,385 questions
asked
2026-10-17T14:34:32.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 50%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nhị Phạm
0
Reputation points
answered
2026-10-17T14:59:30.9566667+00:00
Julian Sharp
45,856
Reputation points
1 answer
After a Sept 2026 KB update i cannet get by back external drive to connect with MS back up utility
How can i get my back up drive to connect back with MS HOME Windows and have my files recognizwd agian ? I see them through explorer, but i canniot get the drive to work with the utility since the back KB update MS put out in Sept. I am now on the the…
Windows for home | Other | Windows update
1,581 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
BSOD 0x000000C2 (BAD_POOL_CALLER, Arg1 0x99) in msiscsi.sys after installing KB5126657 — triggered by ANY iSCSI activity (no mount required)
Environment: Windows 10 21H2 (ESU), OS build 19044.7807 after KB5126657 (October 13, 2026) msiscsi.sys version 10.0.19041.7802 (delivered by this update, verified in the package payload) Symptoms: Shortly after boot (observed ~71 seconds) or whenever…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
2 answers
Unable to update 2026-10 Security Update (KB5127648) (26200.9711)
Failed process update. Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)
Windows for home | Windows 11 | Windows update
15,684 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 52%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
The bitlocker is locked out on shared computer. How can I unlock the bitlocker?
How can I unlock the bitlocker on a production line computer, This computer is shared on all 3 shifts and is used to print handling units for every skid that we produce.
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-10-17T12:33:51.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 1%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tabitha
0
Reputation points
edited the question
2026-10-17T14:53:58.9133333+00:00
Gérard Oomens
133.4K
Reputation points
Volunteer Moderator