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Microsoft Intune - BitLocker: Client-driven recovery password rotation error 0x87d1fde8 Remediation failed

Yevhenii Bozhenko 11 Reputation points
2021-06-23T10:04:25.487+00:00

Hello!

I'm trying to silently encrypt devices via Intune Device Configuration profile.
The endpoints are on-prem domain-joined + azureAD-registered Windows 10 machines (10.0.19042)
The error I'm getting is Client-driven recovery password rotation Fails with -2016281112 (Remediation failed) error code 0x87d1fde8
108602-image.png

Event log on the endpoint shows that configure recovery password rotation URI request is not supported:
108533-image.png

The Device configuration profile settings are:
108530-image.png

Could you please help figure out how this can be fixed?

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,897 questions
Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,362 questions
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  1. J-Robledo 0 Reputation points
    2023-06-01T13:31:51.05+00:00

    Has this been fixed yet?

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  2. MaartenK-3165 0 Reputation points
    2023-06-02T07:56:11.6366667+00:00

    We had the same issue. Turned out that the device had no Secure boot enabled in de BIOS. After turning it on. The error disappeared in intune. Hope this helps?

    Also check the TMP just to make sure?
    Update the device(s) with the latest firmware.

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