New Outlook memory usage

Question

Old Outlook has a reputation for bloat. I used Task Manager to see how much memory Old vs New use. I was amazed to see that New Outlook uses over 1GB on my system. The "bloated" Old Outlook uses around 200MB. I thought that New Outlook was based mostly in the cloud. And with 1GB of memory, they still have a product that doesn't work as well, nor have as many features, as the Old one. Software design has changed a lot since I was doing it back in the 70s - 90s. Maybe we really should let AI do it.

Answer 1

I don't think the new outlook is ready yet. It keeps crashing, and I have to go back to the old outlook.

Answer 2

Started getting the high ram usage today. Using a Surface Pro 11 with ARM based and New Outlook is the ONLY Outlook available :-(

Answer 3

The problem is solved according to this information:

	Some users may encounter performance issues with Outlook<br><br>ID: MO907654<br><br>Issue type: Incident		<br>	:---	:---

	Status<br><br>Service Restored		<br>	:---	:---

	Impacted services<br><br>Microsoft 365 suite		<br>	:---	:---

	Details<br><br>Title: Some users may encounter performance issues with Outlook <br> <br>User impact: Users may encounter performance issues with Outlook. <br> <br>User Impact: Users may have encountered performance issues with Outlook, leading to increased system resource usage and, in some cases, freezing or crashing of the application. <br> <br>Details: Users may have noticed that Outlook was consuming higher-than-normal system resources, affecting all Outlook connection methods, including the desktop client and Outlook on the web. <br> <br>Resolution Steps: This issue has been resolved; however, affected users may need to take specific actions to apply the changes: <br> <br>Outlook Client and App Users: Please restart the Outlook client or app. Desktop users may need to restart twice due to caching. <br> <br>Outlook on the Web Users: Refresh your session. If issues persist, clear your browser cache and refresh the session again. <br> <br>Final Status: After monitoring and addressing the issue with affected customers, we are confident that it has been fully resolved. For users still experiencing difficulties, please follow the guidance in the “Resolution Steps” section. <br> <br>Scope of Impact: The primary impact was on the Outlook client, though users on any connection method, including Outlook on the web and mobile apps, may have been affected. <br> <br>Start Time: Wednesday, October 9, 2024, at 12:15 PM UTC <br> <br>End Time: Thursday, October 10, 2024, at 5:05 PM UTC <br> <br>Preliminary Root Cause: A separate service-impacting event caused an issue retrieving policy data. This caused Outlook users to experience high system memory usage, which resulted in poor performance and crashes. <br> <br>Next steps: <br> <br>Next Steps: We are reviewing the root cause to implement measures to prevent similar issues in the future. <br> <br>A preliminary Post-Incident Report will be provided within two business days, with a final report following within five business days.	<br>	:---

Answer 4

Hello,

I don't understand.
Outlook 2024 uses 100x more resources than Outlook 97 for the same capabilities :

• write emails in HTML format
• autocorrection
• schedule appointments with colleagues with shared agenda
• manage contacts.

1GB vs 10MB

Is it normal ?

Thanks