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Document's format changes when working on the same document on different computers

Anonymous
2012-11-08T17:14:59+00:00

We are using Publisher 2010 on the computers in our office but when opening the same document on different computers the formatting is different, specifically the spacing between lines.  Which means you cannot share the document between these two computers.  When the text on the 2nd computer is highlighted it shows a space above the text as if it were a much large font size.  This is only true for one of the computers.  Others work just fine.  What's wrong with the one that doesn't display correctly?

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Anonymous
2012-11-08T22:05:31+00:00

Check to make sure that the odd computer is not running Pub 2007. MS changed the default paragraph settings in Pub 2010.

Are you just opening the file to see the difference, or copy and pasting into a different publication?

DavidF

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  1. Anonymous
    2013-03-14T13:48:08+00:00

    Thank you for replying so promptly.

    All files were written using Publisher 2007 on Windows 7.

    We have been using 2007 on Windows 7 only.

    We tried a 2010 trial on our first Windows 8 machine, but thought it was a problem with the trial software not Win 8.

    I installed a new hard drive on my laptop (and Win 8 on it) 2 days ago.  Office 2013 Small Business Premium was installed on it yesterday.  - Exhibiting the same issues.

    We are currently running the following machines:

    1 - Laptop (WIn 8 / Office 2013) - Completely new install.

          Before being reinstalled was running Win7 SP1 / office 2007, then 2013),

    2 - Laptop (Win 8 / Office 2013 (but has run 2010),

    3 - Desktop (Win 7 SP1/ Office 2013, but had run 2007).

    Laptop 2 is 32bit, The others are 64 bit.  The version of Office 2013 installed is 32 bit as this was recommended by when downloading from Office365.

    What we print, whether to PDF, XPS or on paper (using the same printers) is laid out the same as on the screen.  Those PDF were created using the 'save as' option in Publisher.

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  2. Anonymous
    2013-03-14T13:22:04+00:00

    We are experiencing the same problem.

    I have just posted on the Office 365 forum about it as I hadn't found anyone else with the same issues until now.  (The post is currently pending approval).

     

    Here are the links to a copy of the original file and 2 PDF created in Win 7 and Win 8.

     

    Win7 PDF

    Win8 PDF

    Publisher Files

     

    Did any of you manage to find a solution to this issue?  We have over 600 documents similar to the ones found in the links above.  I have just tried running Publisher in compatibility modes from Win95 - Win7 with no success.

    Thanks for providing the additional documentation. The difference in text size and/or spacing is very easy to see by opening both PDF files side by side and switching back and forth between them.

    Was the Publisher file produced originally on the Win7 or the Win8 machine?

    What version(s) of Publisher were you using on each machine?

    What version of each operating system is installed including Service Patch?

    Did you use the built-in Office PDF tool to produce these files?

    Was the text size difference noticeable immediately upon opening the Publishser file, or results after converting to a PDF?

    If you could answer the additional questions it would be helpful in further documenting the problem.

    At this point there has been no solutions posted, but the more that is know about the problem the more likely there will be one. Thanks for your contribution.

    DavidF

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  3. Anonymous
    2013-03-14T12:18:04+00:00

    We are experiencing the same problem.

    I have just posted on the Office 365 forum about it as I hadn't found anyone else with the same issues until now.  (The post is currently pending approval).

    Here are the links to a copy of the original file and 2 PDF created in Win 7 and Win 8.

    Win7 PDF

    Win8 PDF

    Publisher Files

    Did any of you manage to find a solution to this issue?  We have over 600 documents similar to the ones found in the links above.  I have just tried running Publisher in compatibility modes from Win95 - Win7 with no success.

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  4. Anonymous
    2013-02-07T19:43:10+00:00

    I was afraid of that. It appears that text is rendered differently on Windows 8 machines. Here are two posts that report similar problems:

    http://answers.microsoft.com/en-us/office/forum/office_2010-publish/formating-of-existing-publisher-documents-messed/372916c0-1917-49cc-a85b-6edd193423d3

    http://answers.microsoft.com/en-us/office/forum/office_2010-publish/problem-with-text-smaller-in-publisher-after/d4bc885a-f49f-4659-8fe0-049d8dee2e37

    At this point I don't know of a good solution other than tweaking your layout if you are going to move to Win8 permanently. It sounds like a publication produced in Win8 will not render correctly in older operating systems. I am hoping that this is a 'bug' that will be worked out, but only time will tell.

    If you have the time please create a pdf file or image file of both and upload them where I can download them. You can upload one file at a time to www.yousendit.com for free, or skydrive or some other website. I would like visual evidence of how the text is rendering differently with the only difference being the operating system so all I need is one page with the text boxes. If any one else reads this and can provide some documentation, please do so.

    Thanks.

    DavidF

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