"File is open in another application" Error

Question

Split from this thread.

Dear Neha,

Since we have exactly the same issue I can provide you with the answers.

1. The screenshot of the error
2. It happens when one opens file saved to the OneDrive folder on PC.
3. If I quit ObeDrive app file opens normaly (not read only) and lets edit it. If then I launch OneDrive app - file is being synced. So it looks like OneDrive app doesn't let Excel open file. 
4. ![](https://learn-attachment.microsoft.com/api/attachments/99ec33c0-9d5b-432e-9321-27ee2601af56?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/3182668c-f7ce-4941-8950-f77d502fe13a?platform=QnA" rel="ugc nofollow">

   

   PII information removed by MSFT

Answer 1

Yes, Tisky. 

With no luck.

I even promoted this account to have administrator privileges and the issue persists

Answer 2

Hi Mykola,

Based on the original post, please first update to the latest version, then please check if you have any add-ins about Adobe, try disabling all the add-ins to see whether the problem still happens.

Regards,

Tisky

Answer 3

It was 1809. I have uninstalled and reinstalled both Office and OneDrive. AddIns disabled. Still the same

Answer 4

Hi Mykola,

Thanks for the update.

For the further troubleshooting, please confirm if you can open the file in Excel Online, if yes, please try clicking Open in Excel button to check whether you can open in Excel.

Regards,

Tisky

Answer 5

Dear Tisky,

When I open it from within Excel app it opens as read only. 

And it opens fine online.