Excel new Data Types not showing

Question

Hi All,

Hopefully, I will get some help. After numerous attempts at contacting Office 365 pro team, raising help desk etc... I still did not get any answer to my problem and keep on being redirected to other services who act like they're playing hot potato game with me.

I have an Office 365 Proplus license. I'm on the monthly targeted channel. I updated to the latest version, made sure I was logged in on my pro account.

My version is 1812 (Build 11126.20132). 

I got a notification from Microsoft saying the new data types should be available on my version. However it's nowhere to be found. (https://excel.uservoice.com/forums/304921-excel-for-windows-desktop-application/suggestions/32223604-pull-current-stock-prices-and-historical-data-into?tracking\_code=8f4c542ff27c213575a6b3d8f949d5e2)

A few months ago, I logged in from a different country and could use the feature, the moment I got back to Hong Kong it was gone again.

Any idea or contact I can reach out to? This is getting exhausting and I am really disappointed with that level of service considering I'm paying premium price for it.

Answer 1

Hi Cliff,

Just after the last update now. I can see the stock data type but not the Geography (if it's available?) I saw before.

Thanks

Answer 2

Hi Steven,

Thanks for the updates. We are in the process to confirm this behavior with the related team. Once we get any information, we will post back here to inform you. We appreciate your patience for that.

Regards,

Rena