SharePoint upload fails 'error in the application'

Question

Am attempting to upload files to SharePoint of several clients.

Upload begins normally. After 2 - 4 mb of data transferred upload resets to 0 and begins again.

Upload continues normally until half of file is uploaded (eg 21.2mb of 42.4mb file)

Upload stops.

Approx. 5 minutes later error message "error in the application" appears.

Upload stopped.

File is displayed in SharePoint folder, but contains no data.

Answer 1

I have the same issue. Suddenly files are not uploading to either SharePoint or OneDrive. These have all previously uploaded successfully and although big are not huge (i.e. between 100 and 200 Mb). Files I am trying to upload are all PowerPoint files and they seem to fail at the same point every time with an "Error in the application" error. I am replacing files rather than uploading new files. Same problem with both Safari and Firefox which are the only browsers I use.

Please note that I am the IT admin for our site so saying "contact your admin" is not very helpful to me.

The same files easily upload to Dropbox so I don't have an internet or browser issue. My system is:

macOS: Big Sur 11.5.2

Firefox: 92.0

Safari: 14.1.2

Answer 2

Dear Pete,

As you are the IT administrator, I kindly suggest you contact the administrator in your company and open a support ticket to our related team as soon as possible so that they can help you further.

Meanwhile, I suggest you try uploading files with the OneDrive sync client to see if you can upload such files in your environments.

Sorry for that our category may have limited resources to contact our related team directly.

Thanks for your understanding and hope that the issue can be fixed soon in your environments.

Cliff

Answer 3

Dear Kar,

As similar issues may have different root causes, I kindly suggest you post a new thread on our forum for expert help.

Best Regards,

Cliff