Error 0x0000011b - No Workgroup Printer access - it worked yesterday!

D-row 61 Reputation points
2021-09-16T00:29:57.723+00:00

My PC is connected via a Workgroup to my wife's PC - her PC is wired to our printer.

When I send a document for printing - it appears on the printer queue on my PC but the Status is blank - then after about a minute it disappears from my printer queue - but nothing prints.

Looking at our Network, I can see the printer but cannot Connect to Printer - Operation failed with error 0x0000011b

In the mean time, on my PC, I have deleted the link to our printer and now cannot re-install, as the wizard cannot locate the printer via the network.

Recent Windows Updates Installed

12-09-2021 - KB2310138 (Version 1.349.599.0)
14-09-2021 - KB2310138 (Version 1.349.704.0)
15-09-2021 - KB2310138 (Version 1.349.766.0)
15-09-2021 - KB890830 (v5.93)

Any simple work around or an update from Microsoft - would us minions receive an indication of a Microsoft correction or would we learn by osmosis?

Ideas Please

dr

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
643 questions

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  1. ian gibson 1 Reputation point
    2021-09-19T04:25:08.273+00:00

    Thank you Rafael. This has been a real pain. And Microsoft to have still not fixed it, but that does not surprise me, my experience is they tend to just ignore issues like this.

    0 comments
  2. FernC 1 Reputation point
    2021-09-20T03:44:01.98+00:00

    I uninstalled KB5005565 but now I'm getting error 0x000003e3 trying to re-add the printer. I should have not removed it and it probably would have worked. I'm hoping a patch comes out on Tuesday, but ultimately I think I'm going to install a StarTech Parallel Ethernet Network Print Server on this Epson LX-350 because I don't trust that Microsoft will get this right.

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  3. IGeoorge 1 Reputation point
    2021-09-20T17:43:09.13+00:00
    1. Uninstall Printer
    2. Stop Windows Update
    3. Uninstall update KB5005565
    0 comments
  4. Gruberian 11 Reputation points
    2021-09-20T19:09:42.573+00:00

    SUCCESS without removing the server update...

    Update your workstation to 21H1 and then the updates sync and network printing will work fine after that.

    https://support.microsoft.com/en-us/topic/kb5005010-restricting-installation-of-new-printer-drivers-after-applying-the-july-6-2021-updates-31b91c02-05bc-4ada-a7ea-183b129578a7

  5. abster 1 Reputation point
    2021-09-22T14:14:25.907+00:00

    most people will have issues with the kb5005565 update reinstalling or having problems hiding it. you can keep the update installed.

    so goto a command prompt (without admin, to your home directory)

    type

    notepad kb5005565fix.reg

    copy the part between the --

    --
    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print]
    "RpcAuthnLevelPrivacyEnabled"=dword:00000000

    --
    save and open to insert into the registry, REBOOT PC

    thanks

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