Hello, I hope you're doing well. I encountered the same issue and managed to resolve it by following this video tutorial. I recommend checking it out: https://youtu.be/5R15NKBU9co
Error 0x0000011b - No Workgroup Printer access - it worked yesterday!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
D-row
91
Reputation points
My PC is connected via a Workgroup to my wife's PC - her PC is wired to our printer.
When I send a document for printing - it appears on the printer queue on my PC but the Status is blank - then after about a minute it disappears from my printer queue - but nothing prints.
Looking at our Network, I can see the printer but cannot Connect to Printer - Operation failed with error 0x0000011b
In the mean time, on my PC, I have deleted the link to our printer and now cannot re-install, as the wizard cannot locate the printer via the network.
Recent Windows Updates Installed
12-09-2021 - KB2310138 (Version 1.349.599.0)
14-09-2021 - KB2310138 (Version 1.349.704.0)
15-09-2021 - KB2310138 (Version 1.349.766.0)
15-09-2021 - KB890830 (v5.93)
Any simple work around or an update from Microsoft - would us minions receive an indication of a Microsoft correction or would we learn by osmosis?
Ideas Please
dr
Windows for business | Windows Server | User experience | Print jobs
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 44%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Asyanto 16 Reputation points2021-09-16T05:02:03.563+00:00 I have same problem. please anyone help us!
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 53%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cuong Huynh 11 Reputation points2021-09-16T18:29:39.147+00:00 reason is: 15-09-2021 - KB890830 (v5.93)
me too
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 52%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Андрей Хвастунов 41 Reputation points2021-09-17T08:25:00.057+00:00 Similar issue in domain environment, Print server MS Windows 2016 Core, clients Windows 10.
Printers can't be connected, set as default or installed on client machine/
Removing KB5005573 from printserver solved our problem. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Enes Aslan 21 Reputation points2021-09-17T12:43:32.3+00:00 i removed KBKB5005565 and restart pc. Problem solved but i have another problem now. Thanks windows thanks...
-
Enes Aslan 21 Reputation points
2021-09-17T12:43:43.637+00:00 i removed KBKB5005565 and restart pc. Problem solved but i have another problem now. Thanks windows thanks...
-
Claudiney Marques 6 Reputation points2021-09-17T15:20:18.533+00:00 Isso resolveu o problema que tive em um cliente. Servidor de impressão está em um Windows Server 2016. Ontem de manhã a atualização foi instalada. Desinstalei, reiniciei o servidor e a atualização já estava sendo baixada novamente. Deixei o serviço do Windows Update desativado, pelo menos até ter certeza que uma atualização nova seja capaz de resolver esses problemas.
Obrigado pela ajuda.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 33%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
salam Abdul 1 Reputation point2021-09-20T07:06:40.467+00:00 i have not found the KB5005565 updation wat i do
-
salam Abdul 1 Reputation point
2021-09-20T07:25:34.667+00:00 Thank you!! its worked for me uninstalled the KB5005573 from print server
Thank you again
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 28.000000000000004%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
David Jerrams 6 Reputation points2021-09-20T09:34:18.46+00:00 Hi
Uninstalling KB5005573 on all the computers has resolved the problem.
All computers are now printing on my Wife's Network Computer
But what will happen on the next update. And would like to see an official repair from windowsThanks to all who shared their fixes
Regards
Dave -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 0%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gruberian 11 Reputation points2021-09-20T19:01:42.087+00:00 SUCCESS without removing the server update...
Check workstations and make sure they are FULLY up-to-date to Windows10 21H1 feature update. After reboot of station, printing returns to normal without removing the major security update from the server.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 71%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
zaidh 1 Reputation point2021-09-21T06:35:46.097+00:00 Try to look for the following recent Windows update versions that your PC might have just updated to and remove them following the below steps one by one and see if the error goes.
''Security Update for Microsoft Windows (KB5005565)''
KB2310138 (Version 1.349.599.0)
KB2310138 (Version 1.349.704.0)
KB2310138 (Version 1.349.766.0)
KB890830 (v5.93)
(KB5005565)
(KB5005573)
(KB890830)
(KBKB5005565) -
Gruberian 11 Reputation points
2021-09-21T14:01:01.563+00:00 removing all those updates? VERY bad call unless you like viruses and ransomware. Removing these will open a number of holes and make your systems vulnerable to attack.
look for options that don't roll back to the past. Updates are used to move forward and improve the devices. I will get off my soapbox now. LOL -
zaidh 1 Reputation point
2021-09-21T14:10:36.737+00:00 Yes, you are right, removing any fthe update is not a good idea unless you don't have any other options. However, if people can wait for an official fix for this then I would really recommend that instead of messing more with their Windows files.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
Peiman Vahidi 1 Reputation point2021-09-22T06:38:59.15+00:00 Just uninstall KB5005565 from print server, bad for microsoft!
-
Peiman Vahidi 1 Reputation point
2021-09-22T06:39:33.53+00:00 Just uninstall KB5005565 from print server, bad for microsoft!
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 10%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Edson Baião 1 Reputation point2021-09-24T01:08:46.403+00:00 We had a similar problem in the domain environment, MS Windows 2012 R2 print server, after the KB5005613 package one of the stations with windows 7.0 simply not, it was no longer possible to print to the shared printer on that server. Removed the package, fixed the problem, thanks for the tip, regards!
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 62%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.SRINI 6 Reputation points2021-09-28T06:47:19.51+00:00 Recently, several users have reported getting error code 0x0000011b after they received the 14 September cumulative update.
Step by Step instructions, it will support the issue
http://www.coimbatore-biz.com/blog/techsupport/Windowsp0st1110
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 1%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mutahir Riaz 1 Reputation point2021-10-06T05:33:14.457+00:00 i have deleted the security updates, but still I cannot connect to the printer and facing the same error 0x000011b. Anyone please help me to solve this issue. please
-
Mutahir Riaz 1 Reputation point
2021-10-06T05:40:53.347+00:00 I have deleted the security updates, but still, I cannot connect to the printer and facing the same error 0x000011b. Anyone, please help me to solve this issue. please
-
-
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Ed Guiney 1 Reputation point2021-11-26T21:32:40.633+00:00 I recently started getting this error on both of my Windows 11 Pro machines while trying to connect to a shared printers on the machines. Both machines have all updates installed. I am able to connect to files but not the printers. None of the solutions posted have worked included the registry changes. The only updates I can uninstall are show in the attached file. None of them are the ones suggested to uninstall. Both printers are HP. One is a Lasrjet and one is a Photosmart. Both are attached to USB ports on their respective machines. When I click on them from the desktop network I can I can see the printer but cannot connect to it without getting the 11b error. I can install each of them on the other machine locally so the print drivers appear to be correct. File sharing works but not printer sharing. Suggests please as i have run out of options
eg
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 88%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lukas F 6 Reputation points2021-12-08T20:49:06.427+00:00 Issue still occurs with 21H2. All available updates installed, including optional cumulative updates.
PLEASE FIX THIS!
-
Lukas F 6 Reputation points
2021-12-08T20:50:30.093+00:00 Not true. Still occurs with latest updates, event 21H2 by now.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Reza Kahlani 16 Reputation points2021-12-23T12:58:25.86+00:00 Dear All
Best Solution
on computer which printer has installed and want to share it,
1- open registry editor
2-go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
3- if you have RpcAuthnLevelprivacyEnabled then set to 0 and restart computer and enjoy the sharing printer.
4-if you don't have RpcAuthnLevelprivacyEnabled, you must make a new key for it as follow:
-right click and make a new DWORD(32 bit)
-make name RpcAuthnLevelprivacyEnabled ,-then restart your computer and everything will work.
I hope it help you. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Adi Badea 1 Reputation point2022-01-19T12:01:22.52+00:00 Buna ziua,
Acelasi lucru am patit si eu intr-o retea de calculatoare... dezinstalatii ultimele update de securitate, sunt doar 2 ... mai exact, de pe data de 16 ian 2022 si pana astazi 19 ian 2022 si apoi va functiona sigur...Zi frumoasa!
-
Adi Badea 1 Reputation point
2022-01-19T12:01:34.89+00:00 Buna ziua,
Acelasi lucru am patit si eu intr-o retea de calculatoare... dezinstalatii ultimele update de securitate, sunt doar 2 ... mai exact, de pe data de 16 ian 2022 si pana astazi 19 ian 2022 si apoi va functiona sigur...Zi frumoasa!
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 10%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bryan Malakou 0 Reputation points2023-05-24T12:50:54.75+00:00 Those updates do not appear either on Win 10 host or Win 11 pro client computer. I have tried all the group edit and registry hacks on the internet to no avail. Cannot install a printer wired to a host computer to a Win 11 client computer😔
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 17%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Md. Manjurul Islam Rubel 51 Reputation points2024-04-18T18:39:27.8033333+00:00 Hello, I hope you're doing well. I encountered the same issue and managed to resolve it by following this video tutorial. I recommend checking it out: https://youtu.be/5R15NKBU9co
Sign in to comment
29 answers
Sort by: Most helpful
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 97%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tech support 1 Reputation point2021-11-10T07:09:38.937+00:00 You have to do the following steps for all your network computers which are shared the same printer.
the latest Security updates are having fix on the error 0x0000011b.
http://nyc.localbiz-directory.com/blog/nycblog/Latest%20Newsp0st591 -
S.SRINI 6 Reputation points
2021-11-10T07:00:02.567+00:00 Fix Printer Error 0x0000011b KB5005565 in Windows 10
http://www.coimbatore-biz.com/blog/techsupport/Windowsp0st1110