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2 answers One of the answers was accepted by the question author.

How to get duration of the time user spent on an email or reading document?

Is there a way to measure the duration a user spends reading an email or viewing a document through Microsoft Graph or other Microsoft 365 APIs?

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-04T19:29:21.5866667+00:00
Mary 0 Reputation points
accepted 2025-12-10T01:26:35.8633333+00:00
Mary 0 Reputation points
0 answers

I’m locked out of my Microsoft account and verification doesn't work

So recently I’ve discovered that I’ve been locked out of my account due to potential violations to Microsoft’s service agreement, I attempted to log in to appeal but any time I enter my number, I don’t receive a text, the only method to verify is by the…

Microsoft Security | Microsoft Authenticator
asked 2025-12-10T01:26:09.53+00:00
Kolb, Noah C 0 Reputation points
0 answers

How do I get the version of outlook so I can modify columns in inbox?

How do I get the version of outlook so I can modify columns in inbox? I had it last week but I dont know how I got it. Simply clicking on turning off new outlook doesnt do anything useful. Scott

Microsoft 365 and Office | Other
asked 2025-12-10T01:25:05.66+00:00
Scott Barnard 0 Reputation points
2 answers

Microsoft teams and outlook are not running

We were disconnected of Microsoft due to the payment was not on time, the payment was done but we are not able to use it

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2025-12-10T00:27:37.96+00:00
Aguirre, Guillermo 0 Reputation points
answered 2025-12-10T01:24:43.6533333+00:00
Jeanie H 7,390 Reputation points Microsoft External Staff Moderator
1 answer

How do i get the non-core versions?

Im specifically looking for the non-core versions of Dot Net 3.5 and lower for a Windows XP app on a VM. If someone could add ot to the downloads page on dotnet.microsoft.com that would be great.

Windows for home | Previous Windows versions | Devices and drivers
asked 2025-12-10T01:24:35.1+00:00
stupid idiot 0 Reputation points
answered 2025-12-10T01:24:43.0666667+00:00
Q&A Assist
2 answers

My email stopped working and I can't access it. I need to speak to an agent. I've tried everything and have wasted hours trying to figure it out. My subsciption is current.

My email stopped working and I can't access it. I can't send or receive emails. It's worked for years but suddenly stopped working 2 days ago on outlook. I went to sign in online on microsoft 365 and it says that my email is not registered. I need to…

Outlook | Web | Outlook.com | Email
asked 2025-12-09T11:24:35.0233333+00:00
Irene Chin 0 Reputation points
answered 2025-12-10T01:23:21.2433333+00:00
Alexandr S 101.2K Reputation points Independent Advisor
2 answers

How to avoid synching problems when working on 3 desktops

I have 3 desktops, two at my main home (reside 9 months) and one at a vacation home (reside 3 months). The vacation home is shut off when not there. Last year when I turned it on One Drive synched the files on the vacation home desktop as if they were…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-09T20:55:56.9+00:00
Rosalita92 0 Reputation points
commented 2025-12-10T01:23:07.22+00:00
Rosalita92 0 Reputation points
4 answers

sign in failed company outlook mobile app on honor magic V3

Screenshot_20250915_122021_com_microsoft_office_outlook_MAMStartupActivity.jpgI am unable to use Outlook, Teams, and Edge properly on my Honor Magic V3 personal device with my corporate Microsoft 365 account. Outlook works only temporarily after login…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-09-14T22:55:47.12+00:00
Ahmed Desouky 10 Reputation points
edited an answer 2025-12-10T01:22:09.58+00:00
Ryan 0 Reputation points
2 answers

Refund Minecraft Realms Subscription

I was charged 3 total times for a subscription I only wanted once. I want to keep the first server I paid the subscription for but I want a refund for the other 2 that I never wanted. The realm wouldn't load and it said my payment didn't go through so I…

Windows for home | Other | Gaming
asked 2025-07-22T23:27:45.29+00:00
Isaac Galvez 0 Reputation points
commented 2025-12-10T01:21:09.9233333+00:00
Isaac Galvez 0 Reputation points
2 answers

Cannot install Windows 11 updates – error 0x800f0991 on ASUS ZenBook Pro 14 Duo OLED

Hello, I am encountering a persistent issue with my Windows 11 Pro N system on my ASUS ZenBook Pro 14 Duo OLED UX8402VV laptop. I cannot install updates, and I keep receiving the following error: Error code: 0x800f0991 Here are the details of my system…

Windows for home | Windows 11 | Windows update
asked 2025-12-09T21:19:25.7766667+00:00
Mohammad Maryami 0 Reputation points
commented 2025-12-10T01:20:08.44+00:00
Jamie Kennell 5 Reputation points
1 answer

Technical support

Outlook is giving me an "Access denied" message and i cannot even get locate the server settings for any verification

Outlook | Windows | New Outlook for Windows | For home
asked 2025-12-10T01:19:30.5+00:00
Barry Miller 0 Reputation points
answered 2025-12-10T01:19:37.1433333+00:00
Q&A Assist
0 answers

App registration in personal and not in the business version of the account. How do we move the app registration or upgrade the accounts?

Our team owns App Registrations in our microsoft account, and we want to verify those app registrations. However, one of the app registrations is under a microsoft account that has a "free" license, so we're unable get the verified indicator…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-08T22:13:21.64+00:00
Apps External 0 Reputation points
commented 2025-12-10T01:19:16.8733333+00:00
Apps External 0 Reputation points
2 answers

Excel Only Opening in a Safe Mode

I cannot open excel except in safe mode. I have tried doing an online repair which did not remedy the issue. Then I tried removing the office 365 apps and reinstalling--still no luck. I believe the issue is in one of my add-ins "ChemDraw". I've…

Microsoft 365 and Office | Excel | For education | Windows
asked 2025-07-23T21:24:52.14+00:00
Moira Lauer 5 Reputation points
commented 2025-12-10T01:17:18.3766667+00:00
Ronnel Pacate 0 Reputation points
2 answers

Complete logs are not vissible in entra id for 7 days or 1 month.

Suppose I am trying to view logs logs for a partucular user "abc" and by default entra id shown 24 hrs logs now suppose in 24 hrs it shows 10 logs but when I go for 7 days or 1 month logs then it shows 0 logs. how this is possible. I know there…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-06T08:22:07.26+00:00
Akash Gupta 0 Reputation points
edited a comment 2025-12-10T01:17:08.47+00:00
Sridevi Machavarapu 8,285 Reputation points Microsoft External Staff Moderator
2 answers

No SMTP.COMCAST.NET encryption methods work

No matter what encryption setting I use for smtp.comcast.net, a message pops up saying it's wrong. I have tried port 527 and SSL/TLS and I have tried port 465 and SSL/TLS and neither one works. Sometimes I get the popup that keeps asking me for my…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-09T21:01:30.2566667+00:00
Stu Miller 0 Reputation points
answered 2025-12-10T01:16:06.97+00:00
Stu Miller 0 Reputation points
1 answer

I was offered the option to switch to Microsoft 365 Family Classic but says I'm not eligible

I was offered the option to switch to Microsoft 365 Family Classic but when I click the link it says I'm not eligible. Any thoughts please?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-09T23:23:15.1733333+00:00
Mark Rodger 0 Reputation points
commented 2025-12-10T01:16:02.6166667+00:00
Murray MacRae 0 Reputation points
2 answers

Help with frequent BSOD

Hi, I have been getting frequent BSODs on watchdog 0x113. Can anyone tell me whats wrong? Here are the links to the minidump https://drive.google.com/file/d/1kzqaY1XZdfKZ7wCDfpcSs_Karo6QRG_e/view?usp=sharing Thanks in advance

Windows for home | Windows 11 | Performance and system failures
asked 2025-12-10T00:31:46.38+00:00
Dixie 0 Reputation points
answered 2025-12-10T01:15:36.5233333+00:00
Lester Bernard Reyes 67,665 Reputation points Independent Advisor
0 answers

Can I fix Windows 11 with my new 365 Subscritption, I have problems with my email outlook. I cannot synchronise with my laptop the ticket is already with Microsoft Nederland

Can I fix Windows 11 with my new 365 Subscritption, I have problems with my email outlook. I cannot synchronise with my laptop the ticket is already with Microsoft Nederland

Microsoft 365 and Office | Other
asked 2025-12-10T01:14:46.8566667+00:00
Freek Veenstra 0 Reputation points
1 answer One of the answers was accepted by the question author.

The most confusing email autoresponder produced by Microsoft - if anyone can confirm it's not just me

You probably all received x2 Microsoft SUPER EMAIL ALERT about price changes and Personal 365 v Classic information. So to help thy neighbour, here it is in summary. Original email is about 300 words+ see below. I got pretty confused fast. As a…

Microsoft 365 and Office | Other
asked 2025-12-10T01:09:01.1233333+00:00
evette locke 0 Reputation points
commented 2025-12-10T01:14:31.52+00:00
evette locke 0 Reputation points
0 answers

how to fix 100% disk usage and freezes

Just upgraded from Windows 10 to W-11. Task Mgr. shows 100% disk usage. Sometimes it will later drop down to 10% to 50%. Operation is slow and freezes. Cannot restart without using the power button or unplugging power supply. Same problem with Windows…

Windows for home | Windows 11 | Performance and system failures
asked 2025-12-09T22:42:04.74+00:00
Peter MacQueen 0 Reputation points
edited the question 2025-12-10T01:14:03.19+00:00
Gérard Oomens 113.3K Reputation points Volunteer Moderator