Miscellaneous topics that do not fit into specific categories.
Hi, I'm John! I will help you with this.
Since you’re using Microsoft 365, you can check your subscription and payment amount this way:
- Go to https://account.microsoft.com/services
- Make sure you’re signed in with the Microsoft account used for the subscription
- Under Microsoft 365, select Manage
- You’ll see your plan type, renewal date, and annual payment amount there
- If you click Payment & billing, you can also view past charges and your payment method
If you don’t see any active subscription on that page, it usually means you’re signed in with a different Microsoft account than the one used to purchase Microsoft 365.
Let me know what you find and we can continue from there.
Click "Add comment" to let me know.
Regards,
John J.D.