Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,104 questions
1 answer
access to microsoft autheticator
i cant access my corporate account as i dont have access to microsoft autheticator
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-27T07:48:51.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 48%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
José António Machoco
0
Reputation points
answered 2026-06-27T08:18:49.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
22,105
Reputation points Microsoft External Staff
Moderator
1 answer
Is there a Desktop application for the Microsoft Authenticator app?
Hi, Currently, every time I log in to my work desktop remotely, I need to approve the sign-in by entering the 2-digit number displayed on my desktop into the Microsoft Authenticator app on my phone. I'm wondering if there's a desktop application…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
326 questions
asked 2026-06-27T04:47:03.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 26%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
AKHIL K J
0
Reputation points
answered 2026-06-27T08:18:36.5433333+00:00
Julian Sharp
32,081
Reputation points
1 answer
microsoft forms
Hi, where can I find my saved microsoft forms? Thanks, Rob
Microsoft 365 and Office | Microsoft Forms | For business
Microsoft 365 and Office | Microsoft Forms | For business
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,648 questions
asked 2026-06-27T07:44:25.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rob Picken [STAFF]
0
Reputation points
answered 2026-06-27T08:16:21.3633333+00:00
Rin-L
22,105
Reputation points Microsoft External Staff
Moderator
1 answer
Urgent, Microsoft Learn Legal name update
do anyone know where can I contact Microsoft support to update my Microsoft Learn legal name?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,570 questions
asked 2026-06-27T04:13:14.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 84%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZL%3C/text%3E%3C/svg%3E)
Zhen Lv
0
Reputation points
edited the question 2026-06-27T08:16:02.2566667+00:00
Erland Sommarskog
135K
Reputation points MVP
Volunteer Moderator
1 answer
I have not passed the system test, and was not able to start the certification test. What to do now ?
I have not passed the system test, and was not able to start the certification test. What to do now ?
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
231 questions
asked 2026-06-27T07:39:05.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ansari, Ainul
0
Reputation points
answered 2026-06-27T08:15:35.2166667+00:00
Julian Sharp
32,081
Reputation points
1 answer
Need to speed up logout from all devices
My account has been hacked and im getting spammed draft creations, its over 12,000 drafted emails; im trying to delete them all because its full of threats of the scammer/hacker saying he is gonna leak all my information online. I already changed my …
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,997 questions
asked 2026-06-26T19:00:05.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 71%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOM%3C/text%3E%3C/svg%3E)
Omini Mega
0
Reputation points
answered 2026-06-27T08:15:24.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victor1-V
9,725
Reputation points Microsoft External Staff
Moderator
1 answer
can not receive e-mails after being hacked
I attempted to download a hacker's e-mail and since then have been unable to receive e-mails on my outlook account.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,334 questions
asked 2026-06-26T13:37:52.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Stanley Warchaizer
0
Reputation points
answered 2026-06-27T08:14:15.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
8,850
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 11 File history is not working since upgrading from Windows 10
Hello: I've seen a discussion regarding the problem I'm having, but I was not able to fix it given the suggestions offered. I followed the steps to stop filehistory, but I am unable to delete C:\Users(Moderator note: PII…
Windows for home | Windows 11 | Recovery and backup
5,502 questions
asked 2026-06-25T19:33:31.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 47%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Robert Towner
0
Reputation points
commented 2026-06-27T08:13:07.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
8,445
Reputation points Microsoft External Staff
Moderator
0 answers
Task Manager shows -2147483247% CPU usage when opening the Performance tab
My system is running Windows 11 Pro for Workstations, build 26200.8655, with a 250K Plus CPU. When I open the Performance tab in Task Manager, there's a random chance (I’d estimate around 10%) that the CPU performance thumbnail on the left side turns…
Windows for business | Windows Client for IT Pros | Performance | Windows desktop and shell experience
asked 2026-06-27T08:13:00.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 28.999999999999996%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Suchang Feng
0
Reputation points
asked 2026-06-27T08:13:00.34+00:00
Suchang Feng
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft Teams iOS app fails to sign in with personal Microsoft account (Error 965yb – Access denied for the resource)
I’m unable to sign in to the Microsoft Teams iOS app using my personal Microsoft account (Gmail address, originally created from a Skype account). Expected behavior The Teams app should sign in successfully and display my chats. Actual behavior The…
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Accessing Microsoft Teams Free using personal or organizational credentials
581 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 54%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
I want my Refund
Hello, I cancelled my Microsoft 365 Family subscription today. The cancellation page confirmed that I would receive a refund of €129. However, in my Microsoft account under Payments, the transaction now shows "Refund failed." I paid using iDEAL…
Microsoft 365 and Office | SharePoint | For education | Other
Microsoft 365 and Office | SharePoint | For education | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
93 questions
asked 2026-06-27T08:10:12.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 35%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Priyamvada Shastri (student)
0
Reputation points
asked 2026-06-27T08:10:12.8633333+00:00
Priyamvada Shastri (student)
0
Reputation points
1 answer
Can't get authenticator to give code
I have an issue with a Microsoft Office 365 Business account and the help is just going around in circles. I known my account name and password no problem there but i can't get an code from the authenticator. I am the sole global admin for the account so…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,104 questions
asked 2026-06-27T07:38:31.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 52%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Simon Baynton
0
Reputation points
edited an answer 2026-06-27T08:09:31.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
14,980
Reputation points Microsoft External Staff
Moderator
1 answer
Assistance Needed with Office 365 Installation on Windows 11 Home
Subject: Assistance Needed with Office 365 Installation on Windows 11 Home Dear Admin, I recently uninstalled an older version of Microsoft Office and attempted to install Office 365 on my Windows 11 Home system. However, the installation process was…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,420 questions
asked 2026-06-27T07:33:59.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Phạm Anh Lâm
0
Reputation points
answered 2026-06-27T08:08:04.17+00:00
DaveM121
894.7K
Reputation points
Independent Advisor
2 answers
Not loaded to game
Order Number: (Moderator note: PII removed) Order Number: (Moderator note: PII removed) Date purchased: June 22, 2026 - Not loaded to game Match Town Makeover. Give me items bought, or refund.
Windows for home | Other | Gaming
3,947 questions
asked 2026-06-23T18:23:49.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 0%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Thomas Pierce
0
Reputation points
commented 2026-06-27T08:06:58.0633333+00:00
Emma1-N
8,445
Reputation points Microsoft External Staff
Moderator
1 answer
CH 341 install fail WIN 11
USB341 SER installation failed on Windows 11. The app installed from WCh shows as successful, but it does not appear in Device Manager > Ports.
Windows for home | Windows 11 | Devices and drivers
23,398 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 3%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
1 answer
Bluetooth speaker setup as headphones
My Bluetooth speaker has been working for the past year and a half, now its suddenly being recognized and setup as headphones instead of speakers. Followed by this, now it doesn't want to output any sound at all, even though windows register the audio. I…
Windows for home | Windows 11 | Devices and drivers
23,398 questions
asked 2026-06-27T04:56:51.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 48%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Diamond230280
0
Reputation points
answered 2026-06-27T08:02:58.9966667+00:00
Ferdinand Nanalig
31,045
Reputation points
Independent Advisor
1 answer
I am not able to shrink volume of my C Drive even though alot of space is free
Windows for home | Windows 11 | Files, folders, and storage
11,424 questions
asked 2026-06-27T07:26:48.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 85%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thịnh Trần
0
Reputation points
answered 2026-06-27T08:02:33.7666667+00:00
DaveM121
894.7K
Reputation points
Independent Advisor
2 answers
I am unable to reload the Microsoft Media Legacy because of Update Unable to install Media Player Legacy after the Win 11 update KB5079473 was installed
I have been unable to run my Bible program E-sword sometime after March. From what I can find out the problem is caused by replacing the Media Player Legacy after the Win 11 update KB5079473 was installed. I have tried: Installing and uninstalling…
Windows for home | Windows 11 | Windows update
15,085 questions
asked 2026-06-23T00:38:35.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 4%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Robert Kent Jones
0
Reputation points
commented 2026-06-27T07:58:47.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
15,985
Reputation points Microsoft External Staff
Moderator
2 answers
Not receiving certain mails
I do have the free version of Outlook Web. There I do not receive certain mails, is it from friends, other Outlook accounts, Authentications mail and so on. I do not have any rules applied, still 5GB Mail storage and can't figure out what the issue…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,334 questions
asked 2025-12-12T19:41:23.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 26%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Retus Rieben
0
Reputation points
answered 2026-06-27T07:58:42.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 74%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
gabriela
0
Reputation points
2 answers
How would we be able to extend our Microsoft for Startup azure credits?
Our Azure credit is going to expire next month, and we want to get support from Azure Microsoft startup team support, but it seems that we are not getting any messages from them. The Azure team just said that they can not help with it.
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,439 questions
asked 2026-06-26T17:44:29.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 50%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQ%3C/text%3E%3C/svg%3E)
Quan
10
Reputation points
answered 2026-06-27T07:55:46.2866667+00:00
Nathan Roberts (SN)
11,806
Reputation points Student Ambassador
Volunteer Moderator