1,822,158 questions

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access to microsoft autheticator

i cant access my corporate account as i dont have access to microsoft autheticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-27T07:48:51.0266667+00:00
José António Machoco 0 Reputation points
answered 2026-06-27T08:18:49.92+00:00
Rin-L 22,105 Reputation points Microsoft External Staff Moderator
1 answer

Is there a Desktop application for the Microsoft Authenticator app?

Hi, Currently, every time I log in to my work desktop remotely, I need to approve the sign-in by entering the 2-digit number displayed on my desktop into the Microsoft Authenticator app on my phone. I'm wondering if there's a desktop application…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-06-27T04:47:03.1166667+00:00
AKHIL K J 0 Reputation points
answered 2026-06-27T08:18:36.5433333+00:00
Julian Sharp 32,081 Reputation points
1 answer

microsoft forms

Hi, where can I find my saved microsoft forms? Thanks, Rob

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-06-27T07:44:25.44+00:00
Rob Picken [STAFF] 0 Reputation points
answered 2026-06-27T08:16:21.3633333+00:00
Rin-L 22,105 Reputation points Microsoft External Staff Moderator
1 answer

Urgent, Microsoft Learn Legal name update

do anyone know where can I contact Microsoft support to update my Microsoft Learn legal name?

Community Center | Not monitored
asked 2026-06-27T04:13:14.36+00:00
Zhen Lv 0 Reputation points
edited the question 2026-06-27T08:16:02.2566667+00:00
Erland Sommarskog 135K Reputation points MVP Volunteer Moderator
1 answer

I have not passed the system test, and was not able to start the certification test. What to do now ?

I have not passed the system test, and was not able to start the certification test. What to do now ?

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-06-27T07:39:05.89+00:00
Ansari, Ainul 0 Reputation points
answered 2026-06-27T08:15:35.2166667+00:00
Julian Sharp 32,081 Reputation points
1 answer

Need to speed up logout from all devices

My account has been hacked and im getting spammed draft creations, its over 12,000 drafted emails; im trying to delete them all because its full of threats of the scammer/hacker saying he is gonna leak all my information online. I already changed my …

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-26T19:00:05.0866667+00:00
Omini Mega 0 Reputation points
answered 2026-06-27T08:15:24.3766667+00:00
Victor1-V 9,725 Reputation points Microsoft External Staff Moderator
1 answer

can not receive e-mails after being hacked

I attempted to download a hacker's e-mail and since then have been unable to receive e-mails on my outlook account.

Outlook | Web | Outlook.com | Email
asked 2026-06-26T13:37:52.0866667+00:00
Stanley Warchaizer 0 Reputation points
answered 2026-06-27T08:14:15.23+00:00
Chloe-V 8,850 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 File history is not working since upgrading from Windows 10

Hello: I've seen a discussion regarding the problem I'm having, but I was not able to fix it given the suggestions offered. I followed the steps to stop filehistory, but I am unable to delete C:\Users(Moderator note: PII…

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-25T19:33:31.51+00:00
Robert Towner 0 Reputation points
commented 2026-06-27T08:13:07.97+00:00
Emma1-N 8,445 Reputation points Microsoft External Staff Moderator
0 answers

Task Manager shows -2147483247% CPU usage when opening the Performance tab

My system is running Windows 11 Pro for Workstations, build 26200.8655, with a 250K Plus CPU. When I open the Performance tab in Task Manager, there's a random chance (I’d estimate around 10%) that the CPU performance thumbnail on the left side turns…

Windows for business | Windows Client for IT Pros | Performance | Windows desktop and shell experience
asked 2026-06-27T08:13:00.34+00:00
Suchang Feng 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Teams iOS app fails to sign in with personal Microsoft account (Error 965yb – Access denied for the resource)

I’m unable to sign in to the Microsoft Teams iOS app using my personal Microsoft account (Gmail address, originally created from a Skype account). Expected behavior The Teams app should sign in successfully and display my chats. Actual behavior The…

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
asked 2026-06-26T22:31:41.6333333+00:00
Andrii 0 Reputation points
accepted 2026-06-27T08:12:37.0666667+00:00
Andrii 0 Reputation points
0 answers

I want my Refund

Hello, I cancelled my Microsoft 365 Family subscription today. The cancellation page confirmed that I would receive a refund of €129. However, in my Microsoft account under Payments, the transaction now shows "Refund failed." I paid using iDEAL…

Microsoft 365 and Office | SharePoint | For education | Other
asked 2026-06-27T08:10:12.8633333+00:00
Priyamvada Shastri (student) 0 Reputation points
1 answer

Can't get authenticator to give code

I have an issue with a Microsoft Office 365 Business account and the help is just going around in circles. I known my account name and password no problem there but i can't get an code from the authenticator. I am the sole global admin for the account so…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-27T07:38:31.4833333+00:00
Simon Baynton 0 Reputation points
edited an answer 2026-06-27T08:09:31.3866667+00:00
Henry-N 14,980 Reputation points Microsoft External Staff Moderator
1 answer

Assistance Needed with Office 365 Installation on Windows 11 Home

Subject: Assistance Needed with Office 365 Installation on Windows 11 Home Dear Admin, I recently uninstalled an older version of Microsoft Office and attempted to install Office 365 on my Windows 11 Home system. However, the installation process was…

Microsoft 365 and Office | Other
asked 2026-06-27T07:33:59.3166667+00:00
Phạm Anh Lâm 0 Reputation points
answered 2026-06-27T08:08:04.17+00:00
DaveM121 894.7K Reputation points Independent Advisor
2 answers

Not loaded to game

Order Number: (Moderator note: PII removed) Order Number: (Moderator note: PII removed) Date purchased: June 22, 2026 - Not loaded to game Match Town Makeover. Give me items bought, or refund.

Windows for home | Other | Gaming
asked 2026-06-23T18:23:49.6933333+00:00
Thomas Pierce 0 Reputation points
commented 2026-06-27T08:06:58.0633333+00:00
Emma1-N 8,445 Reputation points Microsoft External Staff Moderator
1 answer

CH 341 install fail WIN 11

USB341 SER installation failed on Windows 11. The app installed from WCh shows as successful, but it does not appear in Device Manager > Ports.

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-22T16:43:17.83+00:00
Jim Hodge 40 Reputation points
commented 2026-06-27T08:05:39.0166667+00:00
Emma1-N 8,445 Reputation points Microsoft External Staff Moderator
1 answer

Bluetooth speaker setup as headphones

My Bluetooth speaker has been working for the past year and a half, now its suddenly being recognized and setup as headphones instead of speakers. Followed by this, now it doesn't want to output any sound at all, even though windows register the audio. I…

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-27T04:56:51.37+00:00
Diamond230280 0 Reputation points
answered 2026-06-27T08:02:58.9966667+00:00
Ferdinand Nanalig 31,045 Reputation points Independent Advisor
1 answer

I am not able to shrink volume of my C Drive even though alot of space is free

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-27T07:26:48.2033333+00:00
Thịnh Trần 0 Reputation points
answered 2026-06-27T08:02:33.7666667+00:00
DaveM121 894.7K Reputation points Independent Advisor
2 answers

I am unable to reload the Microsoft Media Legacy because of Update Unable to install Media Player Legacy after the Win 11 update KB5079473 was installed

I have been unable to run my Bible program E-sword sometime after March. From what I can find out the problem is caused by replacing the Media Player Legacy after the Win 11 update KB5079473 was installed. I have tried: Installing and uninstalling…

Windows for home | Windows 11 | Windows update
asked 2026-06-23T00:38:35.62+00:00
Robert Kent Jones 0 Reputation points
commented 2026-06-27T07:58:47.1333333+00:00
Hendrix-V 15,985 Reputation points Microsoft External Staff Moderator
2 answers

Not receiving certain mails

I do have the free version of Outlook Web. There I do not receive certain mails, is it from friends, other Outlook accounts, Authentications mail and so on. I do not have any rules applied, still 5GB Mail storage and can't figure out what the issue…

Outlook | Web | Outlook.com | Email
asked 2025-12-12T19:41:23.2033333+00:00
Retus Rieben 0 Reputation points
answered 2026-06-27T07:58:42.0666667+00:00
gabriela 0 Reputation points
2 answers

How would we be able to extend our Microsoft for Startup azure credits?

Our Azure credit is going to expire next month, and we want to get support from Azure Microsoft startup team support, but it seems that we are not getting any messages from them. The Azure team just said that they can not help with it.

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,439 questions
asked 2026-06-26T17:44:29.7866667+00:00
Quan 10 Reputation points
answered 2026-06-27T07:55:46.2866667+00:00
Nathan Roberts (SN) 11,806 Reputation points Student Ambassador Volunteer Moderator