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2 answers

Inability to delete messages in my inbox

When I attempt to delete an email in my inbox, I get an error message that says, "The operation cannot be performed because the object has been deleted". If I move the message to another folder, I can then delete it. Why? and how can this be…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-22T08:06:42.8533333+00:00
Les Whitfield 0 Reputation points
commented 2026-09-24T06:22:37.6033333+00:00
Ana Le 2,610 Reputation points Independent Advisor
1 answer

Very dissatisfied with MS 365 Customer Service

I am very frustrated and very disappointed with customer support for Microsoft 365 - or should I say the lack of concern regarding my issue and need a representative to contact me at <removed PII>. I am in the United States

Microsoft 365 and Office | Other
asked 2026-09-23T17:11:59.89+00:00
Don Holt 0 Reputation points
answered 2026-09-24T06:21:36.73+00:00
Xavier-D 13,210 Reputation points Microsoft External Staff Moderator
2 answers

Domain-level serving suppression? Site indexed in Bing Webmaster Tools but zero results in Bing since 1 August 2026

Our site swiatlowodexpert(.)pl (verified in Bing Webmaster Tools) is reported as indexed, but it is not served in Bing search results at all. The same pattern is visible in DuckDuckGo, which uses the Bing index. WHEN IT STARTED. Impressions dropped from…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

457 questions
asked 2026-08-27T08:57:57.85+00:00
Mateusz Dobrzyński 5 Reputation points
commented 2026-09-24T06:19:29.2066667+00:00
Lychee-Ng 28,480 Reputation points Microsoft External Staff Moderator
0 answers

Cancel a pending amount

My son has bought a game and I didn’t authorise I did not know he had bought it as I usually spend £15

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

303 questions
asked 2026-09-24T06:19:25.8466667+00:00
Wendy Van Der Merwe 0 Reputation points
2 answers

Unable to Delete Web Excel

Hi, good day. I am unable to find a delete button for my excel spreadsheet, even I went to File > Open > View all files, there wasn't any three dots "..." for me to choose. I also tried Review > Protection > Manage protection >…

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-21T05:06:33.8566667+00:00
Ng Ng 5 Reputation points
recommended 2026-09-24T06:18:57.9833333+00:00
Thomas4-N 22,025 Reputation points Microsoft External Staff Moderator
1 answer

MS EXCEL IS NOT WORKING IT'S NOT OPENING

I HAD AATACHE DTHE POP-UP SCREENSHOT. I HAVE FACING THIS ISSUE. KINDLY RESOLVE IT ASAP

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-24T06:17:55.4466667+00:00
Anshu pugalia 0 Reputation points
answered 2026-09-24T06:18:12.6733333+00:00

AI answer

1 answer

IOS Outlook app keeps crashing when I open it

Issue just started this evening. When I open the IOS Outlook app, it will crash and close after a few seconds.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-23T02:33:03.62+00:00
Oeftering, Matthew P 5 Reputation points
commented 2026-09-24T06:17:50.0866667+00:00
Jade Ng 15,665 Reputation points Microsoft External Staff Moderator
2 answers

request windows 11 iso file

Dear Support Team, I hope this message finds you well. I am writing to kindly request assistance regarding obtaining the official ISO file for Windows. Due to regional sanctions and IP restrictions in my current location (Iran), direct access to the…

Windows for home | Windows 11 | Windows update
asked 2026-09-23T07:00:53.6533333+00:00
hamed j 0 Reputation points
answered 2026-09-24T06:17:19.15+00:00
_AW_ 69,416 Reputation points Volunteer Moderator
1 answer

only Global administrator microsoft 365 account locked out

I am the sole Global Administrator of my Microsoft 365 Business tenant. I changed phones and I'm locked out by MFA/passkey. There is no other Global Administrator. I need a tenant recovery case escalated to the Data Protection team. I am sending through…

Microsoft 365 and Office | Other
asked 2026-09-24T06:08:48.29+00:00
Anne Kavanagh 0 Reputation points
answered 2026-09-24T06:15:20.57+00:00
Darren Bruce 1,740 Reputation points Independent Advisor
1 answer

Pairing my Windows 11 desktop with JBL Flip 6 not working

I can not add in Bluetooth pairing my windows 11 desktop with adding a bluetooth JBL Flip 6 speaker. In add device it doesn't show

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-24T06:14:30.05+00:00
Edmond Šarani 0 Reputation points
answered 2026-09-24T06:14:49.28+00:00

AI answer

0 answers

Microsoft 365 Basic Subscription not active

was receiving reminders to upgrade my subscription as i’d run out of space. ended up going past the expiry by one day before subscribing. paid for a basic subscription through iphone app store and it still hasn’t activated after 4 days not able to send…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-09-24T06:14:17.61+00:00
LPIT 0 Reputation points
1 answer One of the answers was accepted by the question author.

Requesting Certificate of Residence (COR) 2025/2026 for Microsoft Regional Sales Pte Ltd for Malaysia Withholding Tax compliance

Dear Microsoft Support Team, Our company is based in Malaysia, and the Microsoft 365 provided by Microsoft Regional Sales Pte Ltd are subject to local Malaysian withholding tax regulations. To comply with the Inland Revenue Board of Malaysia (LHDN) and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-24T04:11:38.29+00:00
Dzsign Solutions 0 Reputation points
accepted 2026-09-24T06:13:40.7433333+00:00
Dzsign Solutions 0 Reputation points
1 answer One of the answers was accepted by the question author.

password forget & UEFI password forget & Cant unlock

Hello, I have a Microsoft Surface Pro 12-inch (1st Edition) with Snapdragon. The device is requesting UEFI system password: Surface UEFI settings have been protected by a system password. I do not know the UEFI password and I cannot access the UEFI…

Surface | Surface Pro | Performance and maintenance
asked 2026-09-23T07:51:18.4233333+00:00
anu 20 Reputation points
edited an answer 2026-09-24T06:13:28.6533333+00:00
Lychee-Ng 28,480 Reputation points Microsoft External Staff Moderator
3 answers

In microsoft Excel I m not able to use "Drag & Fill

While using Excel unable to use "Drag and Fill column.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-24T05:35:52.2466667+00:00
Prabhakar Karambelkar 0 Reputation points
answered 2026-09-24T06:10:27.8033333+00:00
DaveM121 933.8K Reputation points Independent Advisor
2 answers

Issues logging into Authenticator

I got a new phone so trying to log back into my Authenticator accounts, but every time I go to signing on the app it asked me to put in the code that was sent to my Authenticator app which I’m already in and no code received.

Microsoft Security | Microsoft Authenticator
asked 2026-09-24T06:01:40.9366667+00:00
Carl Cefai 0 Reputation points
answered 2026-09-24T06:05:28.4266667+00:00
Carl Cefai 0 Reputation points
5 answers One of the answers was accepted by the question author.

Edge Home Tab keeps prior webpage Title

Lately, whenever I select the Home icon, the New tab title shows as the previous page title instead of New tab. I am using a Surface Go 2, Win11 Pro. It appears to be touch-experience related as my HP laptop w/ Win11 Home does not exhibit the issue.

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-09-13T01:00:36.9+00:00
Don ‪B 40 Reputation points
accepted 2026-09-24T06:05:11.3933333+00:00
Don ‪B 40 Reputation points
3 answers

Outlook archive file password forgotten. How do I reset

Archive says I have a password but I don't remember or have a record of it. How do i recover it or reset it?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-11-15T16:23:07.9533333+00:00
Annoyed User SD 0 Reputation points
commented 2026-09-24T06:04:55.2333333+00:00
Leon S Kennedy 0 Reputation points
1 answer

Word not opening due to security issue

Word Document not opening due to security issue, help to resolve issue.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-24T06:03:08.4066667+00:00
nitin vedpathak 0 Reputation points
answered 2026-09-24T06:03:43.76+00:00

AI answer

3 answers

Continued problem with MS Windows 11 Pro updates stuck in Pending Download status.

Updates are found and the attempt to download remains stuck in "Pending Download" status. I have attempted to run the "Windows Update Troubleshooter" and it fails to work. I have installed a repair version of Windows which helped for…

Windows for business | Windows Client for IT Pros | Performance | System performance
asked 2026-09-20T10:51:49.07+00:00
John Coffey 0 Reputation points
answered 2026-09-24T06:03:22.8233333+00:00
MD 0 Reputation points
1 answer

I cannot access MS 365 on my lap top and need the newest vesting to edit my word documents

I have MS 365 subscription. I usually use MS Word on my Mac Desktop. I need to install MS 365 on my laptop because I and traveling and I can't. I keep getting this message: The file…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-24T05:28:11.8433333+00:00
Richard Rottman Rottman 0 Reputation points
answered 2026-09-24T06:02:43.7866667+00:00
DaveM121 933.8K Reputation points Independent Advisor