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Server Manager problem: Online - Data retrieval failures occurred

Marian Matei 1 Reputation point
2021-11-28T15:02:34.517+00:00

Hello,

I'm using Windows Server 2022 and I have this problem: data retrieval on Server Manager.
Is there a fix for this issue?

Obs:

  • this is a test lab
  • all servers are domain members
  • I'm connecting on all servers with the domain Administrator account.
  • tested with both Firewall on and off
  • do NOT recommend this workaround: delete/rename the registry keys HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\xxx

Thank you.

153124-servermanager1.png153080-servermanager2.png153151-winrm-error-10149.png153132-cmd.png153152-eventviewer.png

Windows Server Management
Windows Server Management
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Toni 21 Reputation points
    2022-11-17T06:56:56.773+00:00

    Last night I uninstalled the Update KB5020619 , rename the Regeistry KEY back , Server Restarted and since yestarday are no errors anymore .
    Im not sure if removing Update did help or restart from the Server 2022

    0 comments
  2. Sebastian 1 Reputation point
    2022-11-24T14:27:33.317+00:00

    @Toni

    We have the same problem on a freshly installed Server 2022 in a Hyper-V Cluster ( 2 Hosts).
    The updates listed above were not installed. Instead the following:
    263889-image.png

    Unfortunately, we cannot confirm the Intel theory. We use 10G Broadcom Network Adapter.

    Renaming the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-Kernel-IoTrace/Diagnostic Key to "OLD" on both Hosts
    has helped. The Server Manager no longer displays errors.

    However, the error in the event viewer persists:

    263909-image.png

    263962-image.png

    It would be nice if the real cause was found...

  3. ZacZG 1 Reputation point
    2022-11-24T16:51:41.967+00:00

    263984-samehere.png

    Same here....

    0 comments
  4. Sebastian 1 Reputation point
    2022-11-24T17:18:36.207+00:00

    As you can see, not the same Updates...

    264033-image.png

  5. Mohd Arif 926 Reputation points
    2023-01-17T09:21:42.4566667+00:00

    If you click on refresh error (Server manager noitification), you will see the exact error. If your error match with below then follow my instructions.

    "Configuration refresh failed with the following error: The WS-Management service cannot process the request. The computed response packet size (517916) exceeds the maximum envelope size that is allowed (512000)."

    Solution

    Open the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WSMAN\Client

    Check if maxEnvelopeSize is already exist. If yes then set 2000 hexadecimal (8192 decimal). and if it does not exist the create a DWORD (32-bit) value named maxEnvelopeSize

    Restart Windows Remote Management (WS-Management), aka WinRM,

    Of course credit goes to [https://blog.expta.com/2022/11/fix-for-online-data-retrieval-failures.html