iCloud for Windows no longer shows an option for iCloud mail, calendar and contacts to addin to Outlook 2013 in my new Windows 11 PC. Is there a workaround for this?

George Buxton 6 Reputation points
2022-02-22T23:01:17.957+00:00

After adding iCloud for Windows on my prior Windows PC, sighing into my iCloud account the options included mail, calendar and contracts. That option is not there when I install iCloud for Windows on my Windows 11 laptop. Instead, there is a statement at the top of the iCloud for Windows that says that you access these at iCloud.com. Therefore, I cannot sync my iphone calendar and contacts with Outlook I cannot find anything online that solves this problem. Surely this is possible since there are so many of us that want to sync Outlook with our iPhone.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Gary Schafer 1 Reputation point
    2022-03-16T17:29:20.757+00:00

    I am experiencing the exact same issue. It worked fine on my Windows 11 computer up until I had to reinstall Windows yesterday and now the option to sync Mail, Contacts and Calendar through the iCloud app I downloaded from the Microsoft app store is no longer shown. As the person above stated, it only has a message that says to go to iCloud.com to access Mail, Contacts and Calendar.

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  2. Koby Bennett 1 Reputation point
    2022-04-13T05:30:20.243+00:00

    I can shed some new light on this! I too was experiencing Outlook (365) not syncing iCloud mail, calendar and contacts since the middle of March (2022) running on Windows 10 Pro. Apparently without any warning and no explanation, it simply would NOT sync anymore!

    THE ANSWER: Open iCloud for Windows and make sure Mail is UNCHECKED (or if it doesn't show just close. Open your web browser and go to appleid.com. From there go to APP PASSWORD. Generate a new password for App Specific use. Copy it and paste it into the account info in Outlook on your desktop! Easy Peasy! Outlook will now again sync up as it used to! Apparently the need for iCloud for Windows for Outlook is no longer needed!


  3. Tom Anderson 1 Reputation point
    2022-04-29T16:35:30.317+00:00

    Having this same issue. I have the non-Windows 10 iCloud for win version (7.21.0.23) installed on a PC running O365 home (v2204) and it still works. However, my work machine was using the MS Store version of iCloud (v13.x) on O365 Enterprise (v2111) and was working till recently. The app updated and it appears the mail option disappeared and syncing quit working properly. I removed the iCloud for win and the iCoud Outlook app, but reinstalling them did not resolve. Mail option still missing and now I can't setup sync (and of course my local data got removed with the uninstall). So I removed that version of iCloud and installed the v7.2 that works at home, but it too does not have the mail option. I'm wondering if this is related to the O365 version? Or maybe the Win edition (pro vs enterprise)?

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  4. Hamza Pasha 6 Reputation points
    2022-06-01T06:10:11.177+00:00

    I have found this alternate and its working quite fine for me,
    1: Open icloud in Web Browser | click on Calendar in left pane | click on sharing icon, then click on Public Calendar and then Copy link, then OK
    2: Now open calendars in outlook, Click on Add Calendar or Open Calendar in above control pane and then click on From Internet, paste the copied link there and proceed.

    (I have tried signing out icloud web afterwards, but in outlook Calendar kept synchronising successfully)


  5. Hamza Pasha 6 Reputation points
    2022-06-03T05:29:06.777+00:00

    and now this Contacts and Calendar checkbox is available on ALL Windows 11 PC's at my workplace. I've tested them all
    thoroughly.208087-screenshot-2022-06-03-102547.png