iCloud for Windows no longer shows an option for iCloud mail, calendar and contacts to addin to Outlook 2013 in my new Windows 11 PC. Is there a workaround for this?

George Buxton 6

After adding iCloud for Windows on my prior Windows PC, sighing into my iCloud account the options included mail, calendar and contracts. That option is not there when I install iCloud for Windows on my Windows 11 laptop. Instead, there is a statement at the top of the iCloud for Windows that says that you access these at iCloud.com. Therefore, I cannot sync my iphone calendar and contacts with Outlook I cannot find anything online that solves this problem. Surely this is possible since there are so many of us that want to sync Outlook with our iPhone.

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

Adam Raphael 21 Reputation points

2022-04-16T20:21:09.77+00:00

I am having exactly the same problem. When I download Icloud for Windows on my laptop, it no longer gives an option to synchronise calendar and contracts. Surely this should have been fixed by Microsoft/Apple before they launched this product.
Tom Anderson 1 Reputation point

2022-04-29T16:35:30.317+00:00

Having this same issue. I have the non-Windows 10 iCloud for win version (7.21.0.23) installed on a PC running O365 home (v2204) and it still works. However, my work machine was using the MS Store version of iCloud (v13.x) on O365 Enterprise (v2111) and was working till recently. The app updated and it appears the mail option disappeared and syncing quit working properly. I removed the iCloud for win and the iCoud Outlook app, but reinstalling them did not resolve. Mail option still missing and now I can't setup sync (and of course my local data got removed with the uninstall). So I removed that version of iCloud and installed the v7.2 that works at home, but it too does not have the mail option. I'm wondering if this is related to the O365 version? Or maybe the Win edition (pro vs enterprise)?
Hamza Pasha 1 Reputation point

2022-05-31T07:21:13.787+00:00

have you tried installing some previous version of icloud ???? I am having the exact same issue that Contacts and Calander checkbox is not available in my icloud on Windows 11, but i checked it on some other laptops with same Windows and office versions and its available there, just not on mine.....
Hamza Pasha 1 Reputation point

2022-05-31T07:43:17.687+00:00

Anybody please let me know if someone has found any solution,
I'm also having the above mentioned problem on our CEO's laptop, and it has become more than embarrassing for me :(

OS is windows 11 and icloud version is 13.4 (latest on MS store). when i login and open icloud app "Contacts and Calendar" check box appears for a second but when app fully get loaded it completely disappears. and in response icloud calendar in outlook is also disabled.
Adam Raphael 21 Reputation points

2022-06-01T09:17:47.3+00:00

I spent more than an hour yesterday with an Apple Support Agent failing to resolve this issue of there being no option to synchronise Contacts and Calendars in the latest version of Icloud for Windows. His final suggestion was that I contact Microsoft about this issue. I pointed out as politely as I could that Icloud for Windows was an Apple programme and that Apple's responsibility was to talk to Microsoft if it was not working. The buck passing has to stop somewhere.
Hamza Pasha 1 Reputation point

2022-06-02T12:01:46.18+00:00

I have solved this with following steps:
Updated ipad, uninstalled and then re-installed icloud app and then Contacts, and Calendar checkbox appeared in icloud app.
Morten Nielsen 1 Reputation point

2022-06-02T12:55:06.457+00:00

I've reinstalled icloud as the first thing I tried. Didn't help here (my apple devices are all updated).
Glad you got it working though :)
Mike Greenberg 5 Reputation points

2023-10-15T19:36:58.97+00:00

This issue is now resolved with the "new" version of outlook - aka the preview version. The Icloud for Windows add-in is no longer needed. Outlook will sync mail/calendar/contacts natively. This works across W11, OSX, and IOS
EvanT 0 Reputation points

2023-11-11T21:48:22.1566667+00:00

I have the same issue. There is no option through icloud to sync calendar. Very frustrating.
Williasp 0 Reputation points

2024-02-26T18:40:30.8366667+00:00

I had the same issue. See how I fixed it on p. 5 of this post.

18 answers

Deleted

This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
1 deleted comment

Comments have been turned off. Learn more
Aditya Shankar Khorne 25 Reputation points

2023-06-27T16:02:10.1566667+00:00

I can offer some potential workarounds for your situation:

Update iCloud for Windows: Make sure you have the latest version of iCloud for Windows installed on your computer. Apple frequently releases updates to improve compatibility and address known issues. Visit the Apple Support website to download and install the latest version if you haven't already.

Check Outlook compatibility: Confirm that your version of Outlook 2013 is fully compatible with iCloud for Windows. Older versions of Outlook may not support all features or integrations. Consider upgrading to a newer version of Outlook if compatibility is a concern.

Repair or reinstall iCloud for Windows: If you already have iCloud for Windows installed, try repairing or reinstalling it. This process can sometimes resolve compatibility issues or restore missing features. To do this, go to the Control Panel in Windows, locate the "iCloud" entry, and choose the appropriate repair or uninstall option.

Use the iCloud web interface: As an alternative, you can access your iCloud Mail, Calendar, and Contacts through the iCloud website using a web browser. This method doesn't require any software installations or integrations and should work regardless of your operating system.

Contact Apple Support: If none of the above solutions work, it's recommended to reach out to Apple Support directly. They can provide the most up-to-date information and assist you further with any iCloud for Windows issues you're encountering.

Remember, the software landscape can change over time,.Therefore, staying updated with the latest software releases and checking official documentation or forums for iCloud and Windows 11 compatibility may also be helpful in finding a solution.
Was this answer helpful?
CIT0440 51 Reputation points

2023-06-27T16:38:04.5133333+00:00

The issue was resolved by setting Outlook as the default e-mail app. The upgrade had removed that setting and a repair of Office reset Outlook as the default e-mail app.
CIT0440 51 Reputation points

2023-06-27T15:02:32.7533333+00:00

After upgrading to Office 365 I no longer had the option in iCloud for Windows desktop to sync Contacts and Calendars in Outlook. After some troubleshooting, I discovered that the default mail application was no longer Outlook and was not set to any app. I had to run a repair of the Office 365 installation which set Outlook to default. I then had to remove and re-install the iCloud for Windows app which then displayed the option to sync Contacts and Calendar. The iCloud for Windows app apparently depends on the default mail app setting to add the Outlook sync option... makes sense!
Was this answer helpful?

0 comments No comments
Anonymous

2022-11-17T16:16:56.643+00:00

Has anyone gotten iCloud to work on windows with custom domains? I can receive mail in outlook addressed to my custom domain, but outlook will not allow me to send email from that custom domain, just using my @icloud.com address.
Was this answer helpful?

0 comments No comments
Bupu Nana 1 Reputation point

2022-11-12T16:51:56.463+00:00

Sadly this didn’t help me. T
he registry setting was already present on my computer.

I setup a hyper-v instance of Windows 11, loaded iCloud and Office 2019 and it worked perfectly, the registry setting was already there also.
Was this answer helpful?

0 comments No comments

Share via

iCloud for Windows no longer shows an option for iCloud mail, calendar and contacts to addin to Outlook 2013 in my new Windows 11 PC. Is there a workaround for this?

18 answers