This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 86%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
When drafting an email in the Outlook Web App, I used to be able to push the Home key on my keyboard to position the cursor to the beginning of the line. This is no longer working. Nothing happens when I push the Home button. The End key moves the cursor to the end of the line.
Interestingly, if I open the "My Day" pane to show the calendar on the right side of the screen, my Home key works as expected.
I am using a recent build of Google Chrome (Version 103.0.5060.134) on RHEL 8.6.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Hi @Nick Becker
Could you please try using another browser to test the operation again? I tried using Edge and the Home key can work properly.
And what's your account type, o365 account or on-prem Exchange server account or outlook.com account?
Hi,
Is there any update here about this question? Have you tried the suggestions above?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 91%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
I also have the same issue, I am using Edge Chromium Version 105.0.1343.27 (Official build) (64-bit) Worked until a few weeks ago and it's frustrating. The OS is windows 10 21h2 19044.1889. I have not tried chrome or firefox yet... But I can replicate the issue using the same browser on my personal windows 11 machine.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 70%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Same issue with Chrome Version 105.0.5195.102
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
I am experiencing the same issue with OWA and Chrome (Version 105.0.5195.102 Official Build 64-bit). It was fine until sometime in August when it stopped working.
Sorry for the delay in my response, @Joyce Shen - MSFT .
I'm afraid I'm not sure what kind of account I have. Is there a way for me to determine my account type? If it helps, I access my mail via the web interface at this URL - https://outlook.office.com/mail/
I tried using a different web browser (Firefox version 91.13.0esr) and my Home key works as expected.
I am still experiencing the issue when using my preferred web browser (Chrome version 103.0.5060.134).
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 1%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
I have the same problem (work account at https://outlook.office.com/) when using Microsoft Edge—typing the home key does nothing. The home key on the keyboard works fine when composing a message using Google Chrome.
FYI, the problem went away once after I updated Chrome to Version 105.0.5195.125 this morning.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 39%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Version 107 and the bug is still there. It works after page refresh but then after a while stops working.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 16%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
I am experiencing the same issue.
I found a work around (NOT A SOLUTION). If you hold shift and then press home it will go to the beginning of the line.
Today the home button is working for me. Was it fixed or is this some kind of intermittent problem with javascript and/or server loading issues.
I had a few things happen, my tenant seemed to have gotten a new version of OWA which changed the toolbars/ribbon. And I got the patches for Patch Tuesday.... either way the issue went away and all is functioning fine now.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
I'm having this same problem with Firefox 104.0.2 (64-bit) on ubuntu 22.04. Fresh installs on both.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 62%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Same issue here, home key not working when editing mail in web outlook. Happens 9 times out of 10 & very frustrating!
Edge - Version 105.0.1343.42 (Official build) (64-bit)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 82%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)