1,863,415 questions

Sort by: Updated
1 answer

How do I get my already active MS OFFICE 365 activation number?

How do I get my already active MS OFFICE 365 activation number?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T01:46:26.2333333+00:00
Nathaniel Shipp 0 Reputation points
answered 2026-09-13T02:41:26.2233333+00:00
paulr0511 48,535 Reputation points Independent Advisor
1 answer

File format or file extension not valid error when opening documents

i bought new computer and transferred my Microsoft office account to the new computer. I need to use excel, word, etc. for work and school. my account transferred but when i try to open documents in the new computer i get a transferred my Microsoft…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-13T01:42:40.3766667+00:00
Macelop 0 Reputation points
answered 2026-09-13T02:40:12.2+00:00
Jhun Buala 5,710 Reputation points Independent Advisor
2 answers

Register my own domain with microsoft exchange

I have my own domain that was linked to Outlook for 15 years. It stopped working last year and I was told that I have to register my domain with Microsoft Exchange

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,400 questions
asked 2026-09-01T18:01:49.5733333+00:00
Robert Esguerra 0 Reputation points
edited a comment 2026-09-13T02:36:18.6033333+00:00
Alina Le 5,000 Reputation points Independent Advisor
1 answer

I need ARM64 26H2 build 26300.9278 ISO or VHDX for use as a DISM repair source.

Hello, I need ARM64 26H2 build 26300.9278 ISO or VHDX for use as a DISM repair source. tried everything and that is my only help but do not see it on website.

Windows Insider program | Windows Insider preview | Repair and recovery
asked 2026-09-13T02:12:18.7666667+00:00
Dagmara Rodriguez 0 Reputation points
commented 2026-09-13T02:33:46.7133333+00:00
Dagmara Rodriguez 0 Reputation points
1 answer

Personal subscription paid for a year, been taken away with technical problem.

Account and product State that this is about Microsoft 365 Personal and access to Word on a MacBook. Confirm the Microsoft account email you’re signed in with. Timeline of events Mention that you purchased Microsoft 365 Personal, paid up front, and…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-13T01:56:22.0766667+00:00
Andrew Prettejohn 0 Reputation points
commented 2026-09-13T02:29:29.0766667+00:00
Andrew Prettejohn 0 Reputation points
1 answer

I brought Office 2019 Mac, but I can't use it anymore, Help!

I brought Office 2019 Mac and registered in Office.com . But I can't use it anymore. It suddenly change my office 2019 to unauthorised condition. Then I go to office.com to install again. It forced me to upgrade to Office 365. How can I use my Office…

Microsoft 365 and Office | Other
asked 2026-09-12T17:11:34.6933333+00:00
Jeff Chung 0 Reputation points
edited an answer 2026-09-13T02:21:15.9733333+00:00
Norah-L 10,575 Reputation points Microsoft External Staff Moderator
2 answers

Minecraft launcher not installing I tried everything (at least I think) and windows updates keep giving me errors

My Minecraft literally won't install it doesn't matter If I try to install it from the Microsoft store or the web it keeps giving me errors. Also my windows update tab in settings, whenever I go to it always says "Something went wrong. Please try…

Windows for home | Windows 11 | Windows update
asked 2026-09-13T01:43:34.74+00:00
Zayn Mir 0 Reputation points
answered 2026-09-13T02:19:15.65+00:00
Ivan B 123.4K Reputation points Independent Advisor
0 answers

Identity deleted during GoDaddy tenant consolidation

I need Azure subscription and Microsoft Entra administrator-access recovery. GoDaddy deleted and recreated my Microsoft 365 account in another tenant. I cannot access the original tenant or select my subscription to open a support ticket. Please route me…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-13T02:08:03.6366667+00:00
Tahir Bashir 0 Reputation points
1 answer

Time synchronization failed. Please check network connectivity and retry.

I have been trying to synchronize my time clock. The last sync was on 9/2. I have moved from Arizona to Texas. Since that move, it will not connect to the network. The error I received is in the title. I have tried to reset through the command prompt…

Windows for home | Windows 11 | Settings
asked 2026-09-12T18:45:52.16+00:00
Eboni Bankhead 0 Reputation points
edited the question 2026-09-13T01:53:41.3133333+00:00
Hendrix-V 18,930 Reputation points Microsoft External Staff Moderator
2 answers

I am having trouble finding my profile to change my phone #

I am not seeing the described page for my profile or editing ability

Outlook | Web | Outlook.com | Settings
asked 2026-09-13T01:18:46.2333333+00:00
Cera Lynn 0 Reputation points
answered 2026-09-13T01:53:17.7333333+00:00
EmilyS726 266.7K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

URGENT HELP NEEDED! Microsoft Personal Account is locked with message: We have detected unusual behavior on your account.

My account (personal, not business) suddenly lock with message We have detected unusual behavior on your account. I tried to use Recovery form and be said to wait for 24 hour. I waited for 2 days but nothing happen. I don't know where to find agent from…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T15:02:27.61+00:00
Dinh Phuong, N (Nhi) 20 Reputation points
accepted 2026-09-13T01:44:16.9866667+00:00
Dinh Phuong, N (Nhi) 20 Reputation points
1 answer

How to correct Birthday at Microsoft account (from child account to adult account)?

When I registered my microsoft account in the year 2015, I put my birthday wrongly as 2015 (actually I was born in the year 1960). THerefore I have been treated as a child at Microsoft account. How can I change it? or how can I contact the microsoft…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-13T01:43:40.4766667+00:00
亚湘 袁 0 Reputation points
answered 2026-09-13T01:43:57.1333333+00:00

AI answer

3 answers

How to fix Microsoft365 is on Mac desktop

In July I purchased Microsoft 365 Personal 12-month subscription. Previously I had a one-time purchase for Microsoft 365. In September Word and Excel no longer allowed me to edit or print. The messages all stated that a subscription is required to…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-12T16:14:13.05+00:00
Kim Nicholson 0 Reputation points
commented 2026-09-13T01:43:38.5+00:00
EmilyS726 266.7K Reputation points Independent Advisor
1 answer

group email

why my group on my new outlook mail wont recognize it and cant send email group

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-09T23:11:55.6633333+00:00
Rivera, Emerelida 0 Reputation points
commented 2026-09-13T01:43:19.6933333+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Nobootjs error: Outlook Web App fails to load javascript

When I attempt to log into Microsoft Outlook via Edge, I receive an error message for Mail, with the error source NoBootJs. Therefore I am unable to open Microsoft Outlook on edge. I am able to MS Outlook on Chrome, so I am assuming it is related to…

Outlook | Web | Outlook.com | Email
asked 2026-09-09T18:41:39.14+00:00
Valerie Wilson 0 Reputation points
commented 2026-09-13T01:40:27.0933333+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
2 answers

Roubaram a minha conta e não consigo recuperar

Olá, gostava de ter a vossa ajuda para recuperar a minha conta já estou a dias a tentar recuperar e ainda nada... Roubaram a minha conta trocaram meu e-mail, palavra passe e ainda o meu contacto. Como agora consigo recuperar??? Por favor ajudem me…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-08T18:40:05.98+00:00
Ricardo Santos 0 Reputation points
commented 2026-09-13T01:37:06.89+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
2 answers

How to contact Microsoft Account Team for an account breach?

I received an email, apparently from the Microsoft Account Team, with a single-use code; however, I was not in the country nor had access to any of my electronic devices. I need to make sure my account has not been breached. I NEED to speak with a live…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-01T19:04:59.71+00:00
Betty 5 Reputation points
commented 2026-09-13T01:36:18.83+00:00
亚湘 袁 0 Reputation points
1 answer One of the answers was accepted by the question author.

How do I prevent the keyboard from switching to Spanish

I'm an advanced Word user and I'm translating a book from English to Spanish. The document I'm editing is set in Latin American Spanish. I don't have a Spanish keyboard, yet when I switch between a Spanish document and the original English pdf document,…

Windows for home | Windows 11 | Input and language
asked 2026-09-13T01:25:02.2233333+00:00
Michael D Bailey 75 Reputation points
accepted 2026-09-13T01:35:49.79+00:00
Michael D Bailey 75 Reputation points
1 answer

Microsoft Outlook draft message error on the problem?

I am using Outlook for Android on a Samsung Galaxy Tab A11 with a Gmail account. A message is stuck in the Outbox/Drafts and cannot be deleted. The message reappears after restarting Outlook. Sometimes Outlook crashes when I try to delete the message. I…

Outlook | Web | Outlook.com | Email
asked 2026-09-07T15:45:30.61+00:00
Jevgeni Polujanov 0 Reputation points
commented 2026-09-13T01:24:44.95+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
1 answer

How can I purchase the perpetual version of Publisher?

I just learned that Publisher will be gone after Oct 1, 2026. I only have a 365 sub, and this is devastating! There is no way for me to convert 16 years worth of documents I have painstakingly created in that amount of time without working on this all…

Microsoft 365 and Office | Publisher | Other
asked 2026-09-13T00:57:15.89+00:00
Rebecca Seidl 5 Reputation points
answered 2026-09-13T01:24:28.34+00:00
Marcin Policht 107.5K Reputation points MVP Volunteer Moderator