6,138 questions
1 answer
Remove obsolete email
I owned a domain for more than 20 years. It renewed every March and I spent the year between March 2024 and March 2025 moving off it completely. I no longer have access to it. The one place I cannot seem to kill the old profile is on Microsoft Windows.…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-12T17:04:03.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 70%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kristin Brown
0
Reputation points
answered
2026-09-12T17:40:30.4733333+00:00
EmilyS726
266.7K
Reputation points
Independent Advisor
1 answer
how to fix error with Word document
I usually get this response when I open Miscrosoft word document" Word encounter an error, and cannot run it"
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,907 questions
asked
2026-09-12T12:24:58.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ademidun Adedeji
0
Reputation points
commented
2026-09-12T17:36:35.71+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
Sole Global Administrator locked out of Microsoft 365 tenant MFA Authenticator lost after phone replacement, no other admin, need Data Protection team escalation
I am the sole Global Administrator of a Microsoft 365 Business tenant for the domain Microsoft Authenticator was the only MFA method registered on my admin account. I replaced my mobile phone and the Authenticator credential did not transfer to the new…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
366 questions
asked
2026-08-05T16:20:22.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Helder Barroso
5
Reputation points
commented
2026-09-12T17:31:45.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 24%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tim David
0
Reputation points
2 answers
The activation server determined the specific product key has been blocked.
After several month away I return home and begin using my computers like I always have in the past and after about 30 minutes the screen goes black and then gives me a window telling me this copy of windows is not genuine which is pure BS. I try the…
Windows for home | Previous Windows versions | Licensing and activation
asked
2026-08-28T02:25:44.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Dale Walsh
0
Reputation points
edited a comment
2026-09-12T17:31:41.12+00:00
Dale Walsh
0
Reputation points
2 answers
How to register my Office 2019 for Mac that I paid the life license
I bought Office Home & Business 2019 for Mac to use it permanently in my Macbook and it was working perfectly until Microsoft suddenly interfered my software version "ending support" which I don't need because Excel, Word and PowerPoint…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
335 questions
asked
2026-08-15T17:35:54.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 22%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Renan E. Morera
5
Reputation points
commented
2026-09-12T17:26:48.0833333+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
Outlook Login
I can't log into Outlook. Bell Aliant says it is a Microsoft problem, that you have to provide the correct settings.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,103 questions
asked
2026-09-12T16:28:20.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 23%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Carol Nicholson
0
Reputation points
answered
2026-09-12T17:24:30.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
2 answers
People who are part of family subscription are not able to open MS apps or documents
Husband is using my laptop (primary is me, I pay the family subscription) but when he is logged in and attempting to use Word, it tells him it is unregistered. I use Word every day on this laptop. His account is part of the family subscription. Why is…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,725 questions
asked
2026-09-12T14:18:52.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 75%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Julie Counterman
0
Reputation points
answered
2026-09-12T17:15:33.8833333+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
Problema no e-mail
hackearam meu outlook, e agora todas os e-mail que chega vem como rascunho sinalizado e fixado com uma mensagem, já redefini senha, troquei telefone, pedi pra sair de todos os links conectados, já desativei as regras e ainda sim continua com o mesmo…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,742 questions
asked
2026-09-12T16:13:48.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 66%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gabriel Reis
0
Reputation points
answered
2026-09-12T17:11:56.5033333+00:00
Jonathan Deives
81,350
Reputation points
Independent Advisor
2 answers
One Note IPhone Issue
Is there anyone who has had an issue with iPhone syncing for One note. I’m stuck in read only and can not access or update my notes in one note on my phone. It is only working on my Mac and iPad. Any luck with this . Also having no pick in getting help…
Microsoft 365 and Office | OneNote | For home | iOS
Microsoft 365 and Office | OneNote | For home | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
494 questions
asked
2026-09-12T16:26:20.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 38%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Brandi S
0
Reputation points
answered
2026-09-12T17:10:13.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,500
Reputation points
Independent Advisor
3 answers
How to fix the camera issue that is occurring lately
Windows for home | Windows 11 | Performance and system failures
32,416 questions
asked
2026-05-27T09:16:29.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 39%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
Zihaan Arbin
15
Reputation points
commented
2026-09-12T17:10:12.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 17%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Keith Shears
0
Reputation points
2 answers
WSUS no Auto Restart
How we can set the client to auto restart after update installed? I already set restart timer to 15
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked
2026-08-13T23:28:23.3033333+00:00
Handian Sudianto
7,461
Reputation points
commented
2026-09-12T17:05:25.0833333+00:00
Adam J. Marshall
11,031
Reputation points MVP
1 answer
Alguien entro a mi cuenta personal de Outlook y me instalo un "email bombing"
El dia de ayer 11 de Sep despues de que mi celular se quedo sin bateria por 4 horas, al encenderlo me estaban llegando una infinidad de de correos cada 10 segundos actualmente va en 16,000 no puedo hacer que me dejen de lleagar correos que tienen…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,596 questions
asked
2026-09-12T15:50:55.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVI%3C/text%3E%3C/svg%3E)
Valeria Infante
0
Reputation points
answered
2026-09-12T16:54:52.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 82%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hector FC
33,750
Reputation points
Independent Advisor
1 answer
CANT ADD ACCOUNT TO AUTHENTICATOR
Hi, I'm trying to add my account to authenticator ap. It's a personal account. When I try it asks me to use said ap. I click dont have access. Then either the phone number option or email leads me to reset my password, the login where it agian asks me…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,430 questions
asked
2026-09-12T00:32:42.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jesse Z
0
Reputation points
answered
2026-09-12T16:54:34.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Abhishek U
170
Reputation points
3 answers
Windows 11 is lagging: I tried all the fixes and nothing worked
Hello: During the week of August 31, my Windows 11 started lagging. It took a long time to open folders, and when right clicking on files it took a very long time for the pull down menus to come up. Everything lagged so badly that I could not efficiently…
Windows for home | Windows 11 | Performance and system failures
32,416 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
2 answers
Help transfer Office 2016 to new computer.
I need help transferring my license of Office 2016 to new computer as older computer got destroyed. Need ASAP as working.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,464 questions
asked
2026-09-12T16:02:40.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 66%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Schweers
0
Reputation points
edited an answer
2026-09-12T16:51:48.6466667+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
How do I transfer my Microsoft office 2019 to a new computer
I can’t find my passkey (from Amazon) to reinstall the program on a new computer after I uninstall it from my old computer
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,464 questions
asked
2026-09-12T16:20:09.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECI%3C/text%3E%3C/svg%3E)
Chris Ingersoll
0
Reputation points
answered
2026-09-12T16:49:06.54+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
2 answers
Windows 11 Pro product key after purchasing on microsoft.com
I purchased a Windows 11 Pro license from the official Microsoft website (https://www.microsoft.com/) and received an email confirming the purchase and containing the product key. My question is: can I find this product key somewhere else, or is it…
Windows for home | Windows 11 | Accessibility
1,593 questions
asked
2026-09-12T16:10:24.8766667+00:00
IhnatiiM-5451
0
Reputation points
answered
2026-09-12T16:45:16.8966667+00:00
EmilyS726
266.7K
Reputation points
Independent Advisor
1 answer
OneDrive on Samsung backing up all my photos for a second time. I have never used Samsung Gallery Sync
Why are the photos on my phone backing up to OneDrive FOR A SECOND TIME? I have used OneDrive Backup successfully for the 14 months I have had my phone. I have never used Samsung Gallery Sync. I noticed that the 14 photos I've added the past 3-days…
Microsoft 365 and Office | OneDrive | Other | Android
Microsoft 365 and Office | OneDrive | Other | Android
A Microsoft file hosting and synchronization service.
231 questions
asked
2026-09-10T16:40:59.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 8%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
ROBERT DRING
0
Reputation points
commented
2026-09-12T16:42:13.5466667+00:00
ROBERT DRING
0
Reputation points
2 answers
How do i get Microsoft 365 on my android phone
How do I instyall Microsoft 365 on to my Samsung s25 android phone
Microsoft 365 and Office | Install, redeem, activate | For home | Android
Microsoft 365 and Office | Install, redeem, activate | For home | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
147 questions
asked
2026-09-12T15:56:30.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 75%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alex Choma
0
Reputation points
answered
2026-09-12T16:34:04.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,805
Reputation points
Independent Advisor
1 answer
Outlook Web- Messages Missing
I have used my Hotmail account for many years (20+) without any issues. However, recently I have noticed that I am no longer receiving certain emails that I should be receiving. For example, I am currently not receiving important emails from companies…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,742 questions
asked
2026-09-10T11:16:58.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 12%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Suzanski
5
Reputation points
commented
2026-09-12T16:29:53.9033333+00:00
Mark Suzanski
5
Reputation points