How do I back up my PC to an external hard drive?
How do I back up my PC to an external hard drive? I use Microsoft 365. I want to back up all files and photos for myself and another user (partitioned hard drive). Microsoft online support only explains how to back up the PC -- it doesn't specifically…
Windows for home | Windows 11 | Recovery and backup
Unlock computer
My computer is locked and there is a running message saying to contact Microsoft but I cannot find a number for direct contact. Help!
Windows for home | Other | Security and privacy
How to enter Recover Key when it will not accept alpha characters
My laptop shows BitLocker screen at booting. Cannot enter the alpha characters for the recovery key.
Windows for home | Windows 10 | Security and privacy
How to fix office license issue
Office & Excel showing " microsoft office can't find your license for this application, repair attempt was unsuccessful was cancelled. How to resolve this issue ?
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Accidentally deleted emails can these be retreived
My emails were accidentally deleted at 6pm BST last night, not by me. Many are needed for business reasons and all my records have now gone and leave me in a very difficult and tricky position.I would be very grateful if you would retrieve them for me
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
microphone
I have a new Lenovo laptop. Microphone is set at 100%, but my voice is not understood by others,weak or broken up
Windows for home | Windows 11 | Devices and drivers
how do i obtain technical support for Outlook email account
I am unable to verify my credentials for my Outlook address
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
How do you realistically balance security requirements with user experience?
My security team wants 16-character passwords and biometric-only login. My users want to stay logged in for a week without a prompt. Every time I move the needle toward 'Secure,' productivity drops and the helpdesk is flooded. Every time I make it…
Windows for business | Windows Client for IT Pros | User experience | Other
Is it normal for some Intune policies to apply instantly while others take forever?
As an Intune admin, I feel like I'm playing a game of chance. I pushed out a simple wallpaper policy this morning, and it hit devices within minutes. Yet, a critical security configuration I assigned three days ago still hasn't landed on half the…
Windows for business | Windows Client for IT Pros | Devices and deployment | System management components
I am paying an annual and a monthly subscription
I am trying to find out why I am paying an annual and a monthly subscription and i cannot - how do I find this out - any help appreciated
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Outlook for Mac - numbered list appears differently to recipient
Hello, I am using Version 16.108.2 of Outlook for Mac. I emailed a colleague and included a numbered list in my email. When I read a reply from my colleague, I see that their version of my email includes extra numbers that weren't included in my…
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
how do i get into my email when a code wont send to my phone
I forgot my password to get into my email, the code will not send to my phone number on file and the back up email is no longer valid
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Need to finish chat session
My chat session was terminated before we finished resolving my issue. Service request 7098313321. HELP
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Microsoft booking
I am using Microsoft Bookings to schedule appointments, but want to be able to accept or reject an appointment. Is this possible within microsoft bookings? Would the rejection of such bookings be allowable on the phone?
Outlook | Web | Outlook on the web for business | Calendar
Managing meetings and events using Outlook on the web for business
I can't log in without authetificator app, but I can't log in INTO the APP
i can't log in into my administrator account, since i need a code from the Authetificator app; but i cant access the app because it asks for a code from the same app. I get stuck in a loop and there's no other sing-in options except using the app (that i…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Word reports - lines and highlightcolumns in tables suddenly look bad in PDF
I create quarterly reports in MS Word, and sometimes I even create the tables in Word instead of Excel. Nowadays when I make a PDF, or Print to PDF or export to PDF the results of the PDF are really bad. The problem mainly seems to be that lines with…
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
I appear to have two separate Microsoft identities using the same email address.
I appear to have two separate Microsoft identities mapping to the same email address. Classic Outlook connects to my current Outlook client/mailbox, but Outlook on the web opens a different/older mailbox or Microsoft account state, including old mail and…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
"Duplicate" Devices in Entra
Entra is showing that I have 111 unmanaged devices most are duplicates. They are duplicated because the serial number of the devices are what's unmanaged. Is there a way to merge those devices? If not, how do I get rid of them? When I search the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Old email from my inbox disappeared
I did not delete my email, I did not archive it. I did not move it to trash. Yet all of may email messages are gone and I need them restored. This is my business email. and I MUST always keep my email!! Please help me ASAP.
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Move Subscription from one email account to a different one
I am losing access to an old email address account and need to move my MS subscriptions to my new one. I have a MS account set up for both old and new. How can I move it? Thank you.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.