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2 answers

Mail merge is unable to open source

How do I connect Excel data to Word mail merge in order to convert to pdf and send the letter via Outlook. It used to work, and now it doesn't. "Word was unable to open the data source"

Microsoft 365 and Office | Word | Other | Other
asked 2026-05-04T13:22:35.27+00:00
Melissa Keith 0 Reputation points
commented 2026-05-07T06:57:24.2066667+00:00
Kai-H 21,445 Reputation points Microsoft External Staff Moderator
4 answers

Word 2025 re-formatted the spacing on an entire document while I was working on it, and it's not editable. Opening other docs also showed the same spacing changes. How can I return them to my original formatting?

Happened suddenly while I was working in Word 2025 on Windows 11. When I opened other existing docs in on my laptop, they showed the same spacing changes. T h e t y p e l o o k s m u c h l i k e t h i s ; a l s o s p a c i n g b e t w e e n l…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-28T14:54:00.79+00:00
Perri Morgan 30 Reputation points
recommended 2026-05-07T06:57:16.86+00:00
Alexandra Tanasescu 0 Reputation points Moderator
2 answers

Access EXCEL on iPad

Had an Apple issue that remained for 2 days. Solution to fix that issue was to clear and reset up only Apple data. this meant all remaining APPS manually. Current issue is when I added EXCEL & WORD, I am not able to access them. Found the old…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-05-05T17:51:48.0733333+00:00
Tom Davis 0 Reputation points
commented 2026-05-07T06:56:35.0566667+00:00
Kai-H 21,445 Reputation points Microsoft External Staff Moderator
1 answer

word table loop serch, backward stuck with on result without change

in a word VBA table loop serch, backward stuck with on result without change

Microsoft 365 and Office | Word | Other | Windows
asked 2026-05-06T03:24:01.6566667+00:00
li chen 0 Reputation points
commented 2026-05-07T06:56:12.77+00:00
Kai-H 21,445 Reputation points Microsoft External Staff Moderator
2 answers

My emails are not sending to people

I received an email stating i may be sending spam. Now all emails are bouncing back if they have anything that looks like a past email. how long will this go on for as i need to send emails for my work

Outlook | Web | Outlook.com | Email
asked 2026-05-07T06:01:11.3933333+00:00
David Smith 0 Reputation points
answered 2026-05-07T06:54:57.4033333+00:00
John Jefferson Doyon 77,145 Reputation points Independent Advisor
0 answers

how do i reserve an app name

How do i reserve an app name? After successfully registering as a developer, a button is presented but doesnt allow me to click it

Microsoft Partner Center | Other
asked 2026-05-07T02:24:34.35+00:00
Mark Sinclair 0 Reputation points
answered 2026-05-07T06:53:04.8466667+00:00
Jack Kristoff 0 Reputation points
1 answer

email have quit coming to my computer

I have quit receiving emails to all my devices. I know I have been sent an email from a business partner and nothing showed. I used the search bar at the top of the outlook program and typed in his name and the email came through. I guess if I know…

Outlook | Web | Outlook.com | Email
asked 2026-05-03T22:44:51.5533333+00:00
Johnnie Johnsen 0 Reputation points
commented 2026-05-07T06:52:08.34+00:00
Chloe-V 9,210 Reputation points Microsoft External Staff Moderator
2 answers

microsoft 365 package application not running

i purchssed the microsoft 365 but every time i run any of the apk it shows that it ran into an error recommending to repair now but still no changes

Microsoft 365 and Office | Other
asked 2026-05-07T06:13:30.0566667+00:00
Tatenda Gurira 0 Reputation points
answered 2026-05-07T06:51:50.7833333+00:00
John Jefferson Doyon 77,145 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

No Authenticator message arriving when I try to access Teams of another organization.

Hi all, I'm not receiving any authenticator message when I try to login on my account and connect to the Teams environment of a partner organization. The only two options I get are approve a request on my Microsoft Authenticator app (which doesn't…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-28T08:17:14.4166667+00:00
Mark Slierings | FABRICations 40 Reputation points
commented 2026-05-07T06:48:53.1+00:00
Kai-Ex 1,480 Reputation points Microsoft External Staff Moderator
2 answers

File type for OneDrive Capture (former Lens)

I used to use Lens to scan documents and save to OneDrive. Each photo would be saved as a separate jpg. Recently the Lens app says to "move to OneDrive to keep scanning." The Capture function works much the same as Lens, except for there is no…

Microsoft 365 and Office | OneDrive | Other | iOS
asked 2026-03-03T08:26:58.55+00:00
Ceaster 10 Reputation points
commented 2026-05-07T06:48:14.6566667+00:00
Ceaster 10 Reputation points
3 answers

On Premises Data Gateway - Bad Gateway error - System.Security.Cryptography.CryptographicException: Key not valid for use in specified state

We are seeing intermittent issues where workflows are failing across many On Premise Data Gateways with the same Bad Gateway Error (502) error. We are also seeing intermittent issues in creating new connections with the same error. The error detail is…

Community Center | Not monitored
asked 2026-05-06T01:36:57.3933333+00:00
Scott Henderson 35 Reputation points
commented 2026-05-07T06:45:12.8766667+00:00
Scott Henderson 35 Reputation points
0 answers

Authenticator

Hola hace unos días perdí mi teléfono y cuando descargue la app de Authenticator no me salen las cuentas que tenía como por ejemplo la de X, qué se hace en estos casos?

Microsoft Security | Microsoft Authenticator
asked 2026-05-07T03:56:37.2166667+00:00
Victor Luna 0 Reputation points
answered 2026-05-07T06:45:12.1866667+00:00
Jack Kristoff 0 Reputation points
2 answers

Locked out of admin centre and account

I have emailed and phoned and not able to receive any help to resolve my account set-up issue. I'm not recognised as a user and can't get passed the login screen for M365 that I've recently purchased. AI phone assistance reverts me back to login page…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-06T01:38:51.0166667+00:00
Rochelle Hicks 0 Reputation points
edited a comment 2026-05-07T06:43:51.5066667+00:00
Kai-Ex 1,480 Reputation points Microsoft External Staff Moderator
2 answers

Teams crashes on opening

Teams has suddenly stopped working - crashes on opening

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-05-06T05:11:59.5166667+00:00
Craig Francis 0 Reputation points
commented 2026-05-07T06:43:35.6366667+00:00
Kai-Ex 1,480 Reputation points Microsoft External Staff Moderator
7 answers One of the answers was accepted by the question author.

Optional Features Missing Win10, 11

Hi, Is there any change from the Microsoft side for adding optional Windows 10 and 11 features like ADS Tools through the APPs container instead of using PowerShell? It seems missing now. Thanks.

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-01-03T10:14:49.94+00:00
create share 681 Reputation points
commented 2026-05-07T06:43:03.9066667+00:00
Mr Magoo 0 Reputation points
1 answer One of the answers was accepted by the question author.

ACS Email quota isolation across subscriptions and cross-subscription Azure SQL access

Hi Microsoft Team and Community, I have a few questions regarding the architecture of Azure Communication Services (Email) when using multiple subscriptions under the same Microsoft Entra Tenant. 1. Quota Isolation Are email sending quotas and rate…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,714 questions
asked 2026-05-04T03:40:03.1466667+00:00
S H 60 Reputation points
accepted 2026-05-07T06:40:14.5833333+00:00
S H 60 Reputation points
1 answer

WRONG INFO ON AN AI GENERATED GOOGLE SEARCH

OUR BUSINESS TELEPHONE NUMBER IS LISTED ON AN AI GENERATED SEARCH FOR AN OUT OF STATE ENTITY I WOULD LIKE TO KNOW HOW TO GET THIS CORRECTED [moderator's note: moved from Microsoft Edge | Tabs, address bar, and search | Windows 11]

Community Center | Not monitored
asked 2026-05-06T17:40:55.5033333+00:00
Millsaps, Tandra (Bus/Svc) 0 Reputation points
edited the question 2026-05-07T06:36:47.93+00:00
Vikki-T 6,760 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 25H2 recurring KERNEL_SECURITY_CHECK_FAILURE (0x139) with dxgmms2/dxgkrnl on HP Pro SFF 400 G9 / Intel UHD 770

Hello, We are seeing recurring BSODs on multiple Windows 11 systems with the following common pattern: HP Pro SFF 400 G9 Desktop PC Intel UHD Graphics 770 Windows 11 Pro 25H2 Build 26200 Intel graphics driver 32.0.101.7084 Observed crash…

Windows for home | Windows 11 | Display and graphics
asked 2026-03-14T08:47:46.03+00:00
Salvatore Belardo 10 Reputation points
commented 2026-05-07T06:27:51.86+00:00
Schüler, Sebastian 0 Reputation points
2 answers

Windows live mail replacement

G'day folks. What can I do to change our old Live Mail to something more up to date, please? We understand Microsoft no longer supports Windows Live Mail but we need something as a replacement. iiNet server error setting 25-04-26.JPG Our windows live…

Windows for home | Previous Windows versions | Email and communications
asked 2026-05-04T05:36:50.9833333+00:00
Darryl Dove 0 Reputation points
edited an answer 2026-05-07T06:25:36.9366667+00:00
Vikki-T 6,760 Reputation points Microsoft External Staff Moderator
3 answers

How do I use Loop in Teams and share a component from it in outlook?

In Teams I have a loop workbook with several components - I need to share the components with the team but via email rather than Teams

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

438 questions
asked 2026-05-06T05:13:45.7666667+00:00
Lucie Hyett 0 Reputation points
commented 2026-05-07T06:24:18.5766667+00:00
Darren-Ng 12,105 Reputation points Microsoft External Staff Moderator