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fix access denied problem on win11 25H2

"I am attempting to remotely access my Windows 11 (25H2) PC using an administrator account. However, despite having administrator privileges, I receive an 'Access Denied' error. Remote Desktop (RDP) only works if I first log on to the system locally…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-05-13T12:45:14.8566667+00:00
Kumar, Manoj 0 Reputation points
commented 2026-05-13T15:14:51.0666667+00:00
Jason Nguyen Tran 17,755 Reputation points Independent Advisor
2 answers

name on my email

i am the owner of my company and need to change the name on my email but it says i cannot edit my name as i need to contact the admin but i am the admin

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-13T14:39:15.4833333+00:00
Helen Brown 0 Reputation points
answered 2026-05-13T15:13:05.2+00:00
EmilyS726 231.6K Reputation points Independent Advisor
1 answer

Microsoft Authenticator Backup Recovery Not Working After Phone Reset

I reset my phone and lost access to the Microsoft Authenticator app used for two-step verification on my Microsoft account. Authenticator backup was enabled earlier, but after reinstalling the app on my new phone, the “Recover from backup” option is not…

Microsoft Security | Microsoft Authenticator
asked 2026-05-13T15:12:14.12+00:00
Baljinder singh 0 Reputation points
answered 2026-05-13T15:12:50.7633333+00:00
Q&A Assist
1 answer

Gmail problem

My outlook account cannot receive emails from gmail senders.

Outlook | Web | Outlook.com | Email
asked 2026-05-13T14:36:19.4+00:00
royce crabtree 0 Reputation points
answered 2026-05-13T15:11:21.0466667+00:00
John Jefferson Doyon 69,480 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Error loading dashboard Missing migration for dashboard version 74. Your dashboards version may be out of date, try refreshing the page for a newer client version. Required version: 72 Received version: 74

Hitting this issue after adding a tile to my dashboard. Please advise me on how I can fix this? Thanks!

Azure Data Explorer
Azure Data Explorer

An Azure data analytics service for real-time analysis on large volumes of data streaming from sources including applications, websites, and internet of things devices.

636 questions
asked 2026-04-14T20:26:45.55+00:00
Aditya Prasad 30 Reputation points Microsoft Employee
commented 2026-05-13T15:11:02.5933333+00:00
Manoj Kumar Boyini 14,495 Reputation points Microsoft External Staff Moderator
2 answers

How to fix UNMOUNTABLE_BOOT_VOLUME black screen after installing latest preview update in my windows 11 pc?

I recently installed an preview update in my HP 280 G6 Pro Microtower PC. after the update, i got black screen error named UNMOUNTABLE_BOOT_VOLUME error. The system  restore is the only way i got to fix this issue. after that restore, it worked fine. but…

Windows for home | Windows 11 | Windows update
asked 2026-05-13T09:54:04.7333333+00:00
VishnuManish 82 0 Reputation points
commented 2026-05-13T15:09:39.0133333+00:00
DaveM121 877.4K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

rror loading dashboard Missing migration for dashboard version 74. Your dashboards version may be out of date, try refreshing the page for a newer client version. Required version: 72 Received version: 74

After adding a chart to my dashboard, I can no longer open it. dashboard link: https://dataexplorer.azure.com/dashboards/15959fc8-ed0d-450b-9701-ce086a4b1acc please assist

Azure Data Explorer
Azure Data Explorer

An Azure data analytics service for real-time analysis on large volumes of data streaming from sources including applications, websites, and internet of things devices.

636 questions
asked 2026-04-14T16:56:36.4933333+00:00
Robert Su 40 Reputation points Microsoft Employee
commented 2026-05-13T15:09:31.84+00:00
Manoj Kumar Boyini 14,495 Reputation points Microsoft External Staff Moderator
1 answer

We will continue working under the active case ID [Moderator note: Personally Identifiable Information removed]

Hello [Moderator note: Personally Identifiable Information removed]    Please note, the case ID [Moderator note: Personally Identifiable Information removed] was closed as a duplicate of another active case.   We will continue working under the active…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-11T18:16:08.9+00:00
Kassahun Zenebe 5 Reputation points
edited a comment 2026-05-13T15:09:20.64+00:00
Daniel-Vo 5,845 Reputation points Microsoft External Staff Moderator
2 answers

I have renewed my subscription

Having renewed my subscription at the weekend I opted for the Personal one at £19.99 and payment has been taken, as the 365 Family user is not relevant to my needs as a single user. However, I am still signed out and cant access my documents to do my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-13T14:35:07.1266667+00:00
Rachael Lloyd 0 Reputation points
answered 2026-05-13T15:09:19.29+00:00
John Jefferson Doyon 69,480 Reputation points Independent Advisor
2 answers

How do I stop outlook 2021 and newer from prompting for Microsoft credentials when opening the application?

Over the last week or some of our Outlook installs have started to prompt for Microsoft credentials when opening the applications. We use "stand alone" installs purchased with the devices through Dell and don't associate MS accounts with the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-06T13:18:54.3066667+00:00
Chris Atherton 0 Reputation points
commented 2026-05-13T15:07:15.05+00:00
Vergil-V 12,975 Reputation points Microsoft External Staff Moderator
1 answer

How to implement effective EDoS Protection for Azure App Services that need to be exposed as HTTP Endpoint to the internet

I want to prevent my organization from unpredictable cost explosion

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,456 questions
asked 2026-05-13T07:51:52.43+00:00
CH 0 Reputation points
answered 2026-05-13T15:05:50.0333333+00:00
Sina Salam 28,931 Reputation points Volunteer Moderator
3 answers

Monthly Windows Update with ADR on the SCCM Stuck at Downloading (0% complete) by Software Center

Hi, my ADR Monthly Windows Update has a issue with downloading on the Client machine. I see the Monthly Windows Update on the client machine in Software Center, but Stuck at Downloading (0% complete) since 2 days. I can deploy any applications, it is…

Microsoft Security | Intune | Configuration Manager | Updates
asked 2026-04-20T14:53:25.9766667+00:00
SSE@TUE 340 Reputation points
edited an answer 2026-05-13T15:05:30.79+00:00
Ian Kennedy 0 Reputation points
2 answers

How to automatically change slideshow background picture for second monitor?

I am running Windows 11 on a laptop connected to a monitor for a second display. I set my background to "slideshow" and selected a folder. I have the background image set to change every day. My laptop screen and monitor have two different…

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-05-12T13:49:56.8533333+00:00
John Dip 0 Reputation points
answered 2026-05-13T15:04:50.1833333+00:00
IGYQ 19,105 Reputation points Independent Advisor
1 answer

Couldn't add authenticator app to my phone

I have lost my phone now i couldn't add authenticator app to my phone. This is my work account . I am unable to fetch QR also. please reach out regarding my issue to [Moderator note: personal info removed] @oberoninitiatives.com

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-05-12T14:10:57.21+00:00
Varsha Beerappa Soppina 0 Reputation points
commented 2026-05-13T15:04:41.5433333+00:00
Jayden-P 21,480 Reputation points Microsoft External Staff Moderator
2 answers

I need to get into accounts that a past staff member, who passed away, created.

We have accounts that a past employee who passed away set up and now we can not access them due to her not leaving login or password information.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-12T19:16:25.43+00:00
Susan Gilbert 0 Reputation points
edited an answer 2026-05-13T14:58:56.6266667+00:00
Chris Duong 8,740 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to fix error 2604? "No network connection" When I try to sign in to Microsoft 365 Business apps from Windows 11 Home

I am experiencing an issue on Windows 11 Home while using Microsoft 365 Business apps. I logged into Windows using a local account (not a Microsoft account). Microsoft 365 Business apps are installed and working. When I open a Microsoft app such as Word,…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-05-12T14:02:18.0066667+00:00
Maik 20 Reputation points
commented 2026-05-13T14:57:00.9066667+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
1 answer

After initial trial I bought Microsoft Office from Apple but can't open it on my Mac,

After initial trial I bought Microsoft Office from Apple but can't open it on my Mac, On my Apple account it shows that the subscription is active ( expires in May 2027) but when I try to open Word, Excell or PP it always redirects me to buy a new…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-13T10:09:43.8566667+00:00
Bea Pavlovic 0 Reputation points
commented 2026-05-13T14:53:22.77+00:00
EmilyS726 231.6K Reputation points Independent Advisor
1 answer

Copilot image editor tool is down, when will it be available?

I have been trying to use the image editor tool and keep getting the message that it is not available. When will it be available?

Microsoft Copilot | Other
asked 2026-05-13T14:50:11.6833333+00:00
RMParker 0 Reputation points
answered 2026-05-13T14:50:23.4266667+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

Work OneDrive Account is missing

I am logged into my work account. However, I can't reach my work account OneDrive from the Microsoft Office apps. My work account OneDrive does not show up as an option to save to even though I am signed into the apps with my work account. Only my…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-11T15:38:20.6833333+00:00
Lawrence, Tamiko 20 Reputation points
accepted 2026-05-13T14:46:29.63+00:00
Lawrence, Tamiko 20 Reputation points
3 answers

My camera has disappeared off my laptop. How do I reinstall the camera?

My camera worked the other night and then suddenly disappeared., I cannot figure out how to get the camera back. The system says my driver is installed, but I can't find the camera. This happened once before and I got it back with help, but I can't…

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-21T14:58:40.51+00:00
Antonina Cardinalli 0 Reputation points
commented 2026-05-13T14:46:28.68+00:00
Ainsley Chapman 0 Reputation points