Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,890 questions
2 answers
We were unable to make ******@outlook.com your primary alias. Please try again later.
Unable to change primary alias on Microsoft Account.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-18T15:04:12.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jason McPherson
0
Reputation points
answered
2026-09-19T09:31:09.33+00:00
Hornblower409
15,825
Reputation points
1 answer
The text disappears each time I press Enter in the MS Word Online (Web Version)
I encountered an issue when typing in the MS Word web version: the text disappears as I enter my type. I accessed it through Google Chrome in desktop view on my Samsung Galaxy Tab S10 FE+, and the same problem occurs when I try other browsers. This issue…
Microsoft 365 and Office | Word | Other | Android
Microsoft 365 and Office | Word | Other | Android
A family of Microsoft word processing software products for creating web, email, and print documents.
130 questions
asked
2025-11-24T13:24:26.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Febry Fakhrurrizal
20
Reputation points
commented
2026-09-19T09:28:54.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,905
Reputation points
Volunteer Moderator
1 answer
Azure Resource Provider Registration Failing with InternalServerError — Subscription Registration Issue
Problem description I am unable to register the Microsoft.DBforPostgreSQL resource provider for my Azure subscription. Every attempt to register using the portal, Azure CLI, or ARM requests results in an InternalServerError. The registration has been…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,058 questions
asked
2026-09-19T08:59:26.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 57.99999999999999%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER0%3C/text%3E%3C/svg%3E)
RedwanHossain-0639
0
Reputation points
answered
2026-09-19T09:27:05.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 57.99999999999999%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESY%3C/text%3E%3C/svg%3E)
SIVASANKAR YEDDULA
170
Reputation points Microsoft External Staff
Moderator
2 answers
Can't sign-in to Outlook or 365
I've been having the same problem for the last couple of weeks where I am unable to sign-in to my Outlook email account. When I provide the password it gives me a notification box that gives me an error code of 0x80048823. When i then try and sign-in…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,949 questions
asked
2026-04-09T11:07:01.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 73%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marc Portch
0
Reputation points
commented
2026-09-19T09:22:44.34+00:00
Hornblower409
15,825
Reputation points
2 answers
Domain fully dropped from Bing search results — URL Inspection shows "Indexed", no errors, no manual actions
Site: [moderator's note: PII removed] Issue: The entire domain disappeared from Bing search results (brand query "[moderator's note: PII removed]" and site: operator return nothing) between September 18-19, 2026. The site was visible at 23:25…
Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools
A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.
462 questions
asked
2026-09-18T18:35:18.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 16%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Петров Иван
0
Reputation points
edited the question
2026-09-19T09:14:49.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,970
Reputation points Microsoft External Staff
Moderator
1 answer
Can't receive mail from anyone to @edjes.nl
I hava a Microsoft 365 Family subscription with Godaddy domain. So i could use @edjes.nl as email domain. I did something stupid at GoDaddy's. I accidently deleted a DNS record and as a result i do not receive any mail send to ******@edjes.nl anymore. AT…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,949 questions
asked
2026-09-18T13:32:35.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 62%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Edwin Meijer
0
Reputation points
answered
2026-09-19T09:13:05.57+00:00
Hornblower409
15,825
Reputation points
4 answers
Microsoft Defender shows “Turn on virus protection” even though Defender is enabled and working
Hello, I am experiencing an issue with Microsoft Defender Antivirus on my Windows PC. Windows Security keeps showing a notification saying “Turn on virus protection” and sometimes shows “Microsoft Defender Antivirus is turned off” under Security…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
774 questions
asked
2026-09-17T08:30:53.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 18%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sai Thiha
0
Reputation points
answered
2026-09-19T09:10:38.1866667+00:00
JuliaMarvin
22,905
Reputation points
Volunteer Moderator
1 answer
Cannot get past the MFA stage to my account but can get past password stage
I am the Global Administrator for the tenant. I have a new phone and lost access to the registered Microsoft Authenticator method. I know the password but cannot complete MFA. I need an MFA reset / tenant recovery for the administrator account.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,274 questions
asked
2026-09-19T07:56:49.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sean Brennan
0
Reputation points
commented
2026-09-19T09:07:41.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
3,045
Reputation points
Independent Advisor
1 answer
bing rewards
can you pls put V bucks as a reward I would really like that and I think a lot of people would too
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,427 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Cannot access my Outlook, it seems I now have a combination of the old and new Outlooks which renders my computer useless/
I am an Invalid Pensioner age 79 and have several chronic health issues and need computer access 24/87. I was having problems with my computer a few days ago when the Microsoft staff member ended the Chat without notice. Since then, trying to use my…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,760 questions
asked
2026-09-18T12:55:59.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 90%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Peter L
0
Reputation points
edited an answer
2026-09-19T09:04:17.11+00:00
Hornblower409
15,825
Reputation points
2 answers
windows 11 check for update windows issue
i am facing 2026-09 Security Update (KB5129195) (26200.9457) and 2026-09 .NET Framework Security Update (KB5126052) not installing after several attempts to solve
Windows for home | Windows 11 | Windows update
15,588 questions
asked
2026-09-19T08:22:46.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 53%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mehboob Sarwar
0
Reputation points
answered
2026-09-19T09:00:20.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
88,100
Reputation points
Independent Advisor
1 answer
There are folders in SharePoint Online that cannot be accessed in Power Automate.
In Power Automate, some users can see the "Shared Documents" folder in SharePoint Online, while others cannot, even within the same site environment. Why is this happening?
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,271 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 92%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
1 answer
microsoft community chat Account restriction You can't comment indefinitely
why has my account been restricted with no warning, no method of appeal, how can this be right?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,058 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 98%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 48%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
1 answer
MS Startaps Application
I'm reapplying for MS Startups. I have referal code. Could someone get in touch with me. Alt email. ******@mercurylabz.com
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,721 questions
asked
2026-09-19T08:49:11.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 67%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZK%3C/text%3E%3C/svg%3E)
Zweli Khumalo
20
Reputation points
answered
2026-09-19T08:49:28.1366667+00:00
AI answer
2 answers
Gmail iPhone synchronisation
I use Gmail on my iPhone and New Outlook on my Windows PC, with a Microsoft 365 Family subscription. After a recent Microsoft download/update, Gmail synchronisation stopped working correctly in Outlook. ● Both devices can send and receive emails. ●…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,078 questions
asked
2026-09-18T12:47:26.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 98%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
adrian rayner
0
Reputation points
edited an answer
2026-09-19T08:47:53.37+00:00
Hornblower409
15,825
Reputation points
1 answer
fraud on surface pro represind Apple Store
Try to open up the App Store and then that once I got into the App Store, it put a large screen on the credit card information and to be entered my name address. All the things are code for the credit card and then a note at the bottom saying there may…
Surface | Surface Pro | Safety and security
748 questions
asked
2026-09-17T18:24:26.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
stephen karas
0
Reputation points
commented
2026-09-19T08:33:28.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,300
Reputation points Microsoft External Staff
Moderator
2 answers
How to make Microsoft AI/Copilot work again
my microsoft copilot doesnt work, when i ask a question or type anything in, it always has the same reply "I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit."
Microsoft Copilot | Other
2,197 questions
asked
2026-09-17T18:11:01.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 72%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Pauline Abah
0
Reputation points
commented
2026-09-19T08:33:10.1666667+00:00
Clary-N
16,300
Reputation points Microsoft External Staff
Moderator
2 answers
output audio not working
When on a video call, I can hear the person but they cannot hear me
Windows for home | Windows 11 | Devices and drivers
24,514 questions
asked
2026-09-15T15:45:24.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 24%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joanne Schilk
0
Reputation points
commented
2026-09-19T08:32:48.29+00:00
Clary-N
16,300
Reputation points Microsoft External Staff
Moderator
2 answers
Senary Audio Disabled
The senary audio on my Lenovo laptop is not working and says it has been disabled. I did not disable it. All updates have been applied in the past including the latest audio update on 9/4/26. However the audio was working after the 9/4/26 update, but…
Windows for home | Windows 11 | Devices and drivers
24,514 questions
asked
2026-09-15T16:07:41.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Denise Davis
0
Reputation points
commented
2026-09-19T08:32:27.0733333+00:00
Clary-N
16,300
Reputation points Microsoft External Staff
Moderator
1 answer
Applied Skills assessment lab failed to load / display issue
I attempted to take my Microsoft Applied Skills assessment today, but the lab environment experienced a severe display rendering issue upon launch. The lab loaded inside a very small square frame in the middle of the screen, making the environment…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,058 questions
asked
2026-09-19T01:08:23.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 61%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ahmed Shaban
5
Reputation points
answered
2026-09-19T08:32:04.66+00:00
Julian Sharp
43,861
Reputation points