Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,938 questions
2 answers
Word Document Disappeared During Copy/Paste
I experienced an unusual data-loss issue in Windows File Explorer. While copying and pasting a Microsoft Word document within the same folder on my D: drive, the original document suddenly disappeared and was not available in the Recycle Bin. A related…
Microsoft 365 and Office | Word | Other | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 82%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
2 answers
Not receiving emails. Please HELP!!!!!!!
I'm not currently receiving all my emails. For the past 2 weeks, there have been portions of the day when I don't receive emails, which is highly uncommon. Then, after 24-48 hours, I'll check my inbox, and I'll have days' worth of emails that did not…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,926 questions
asked
2026-09-15T22:54:57.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chase Still
0
Reputation points
commented
2026-09-17T08:25:48.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator
2 answers
Severe and disruptive issues with Copilot image generation
The following is based on a summary written by Microsoft Copilot, using factual events from my conversation with the assistant. I expect Microsoft’s internal logs to confirm these events. I am experiencing severe and disruptive issues with Copilot image…
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
133 questions
asked
2026-09-16T04:32:52.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
john Koudal
0
Reputation points
answered
2026-09-17T08:25:38.96+00:00
john Koudal
0
Reputation points
1 answer
Having issues reactivating my Microsoft 365 subscription
I bought the Microsoft 365 Personal Package. Everything worked fine. The problem Is my bank issued me a new card with the new bank account details so my old payment method failed. Now when I try to reactivate or resubscribe to my previous package or buy…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,114 questions
asked
2026-09-13T16:13:43.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 18%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bardh Ahmeti
0
Reputation points
commented
2026-09-17T08:25:31.9766667+00:00
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator
2 answers
Upgrade to 11 pro failure
I tried to upgrade to windows 11 pro from windows 11 home. I was charged two times and never received the upgrade
Windows for home | Windows 11 | Install and upgrade
9,298 questions
asked
2026-09-17T04:41:31.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
jason osburn
0
Reputation points
answered
2026-09-17T08:25:29.74+00:00
Kapil Arya
38,476
Reputation points
Volunteer Moderator
4 answers
Unable to accept family subscription share
Hello, Yesterday (15 Sep 02026) I cancelled my Personal MS subscription. It will cease on 26 Oct 2026. A family member is the Subscription Owner of their Microsoft 365 Family subscription and has sent me the email invite to join them. When opening the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,234 questions
asked
2026-09-16T04:25:48.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 2%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Karin Suchy
0
Reputation points
commented
2026-09-17T08:24:43.4833333+00:00
Kai-H
27,225
Reputation points Microsoft External Staff
Moderator
2 answers
How to fix installation of Office 2021 on my PC
I uninstalled Office 365, as instructed, and installed Office Professionl Plus 2012. At the end of the installation I got a message that 365 was still installed. Now the new OfficePro21 does not work. It shows as installed but I have not been able to…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,565 questions
asked
2026-09-16T20:52:58.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 89%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
David Anderson
0
Reputation points
answered
2026-09-17T08:24:26.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
WordWizzard
1,225
Reputation points
3 answers
Cannot add-in teams to my outlook
I cannot add-in Teams to my outlook. Teams does not appear in the list of add-in options.
Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
Organizing, editing, and coordinating meetings and events within Microsoft Teams calendars
349 questions
asked
2026-09-16T16:49:20.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 40%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael Metcalf
0
Reputation points
edited an answer
2026-09-17T08:24:16.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
1,700
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Office cannot verify the license for this product. how to fix it?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,565 questions
asked
2026-09-17T07:43:43.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 27%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
Oasi Sohel
0
Reputation points
answered
2026-09-17T08:15:36.6833333+00:00
DaveM121
934.5K
Reputation points
Independent Advisor
2 answers
How to login to new laptop without the old login info from the old laptop
Old laptop cpu died so had to buy new laptop. Where I bought it, they were able to transfer all the data to the new laptop. But when I try to login, the new computer wants login codes from the old laptop that I do not know and never used after it was…
Windows for home | Windows 11 | Accounts, profiles, and login
10,154 questions
asked
2026-09-15T21:01:07.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 16%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Diane Griffin
0
Reputation points
commented
2026-09-17T08:11:42.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,295
Reputation points Microsoft External Staff
Moderator
2 answers
How do I pair my airpods on the PC if I cannot see them?
I tried pairing my airpods on my PC and do not see them.
Windows for home | Other | Devices and drivers
6,847 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 45%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
I can't download japanese keyboard
I can't download japanese keyboard, it says error 0x800F0806
Windows for home | Windows 11 | Input and language
2,044 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 67%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Visual Studio Professional standalone & older Build Tools
Dear Support, I have a question regarding Visual Studio Build tools about its licensing. This is the scenario, we have a standalone installation of Visual Studio Professional license (no subscription), is it legally possbile to install Visual Studio…
Developer technologies | Visual Studio | Setup
Developer technologies | Visual Studio | Setup
The process of installing, configuring, and customizing Visual Studio to support development workflows across languages, platforms, and workloads.
1,411 questions
asked
2026-09-16T13:37:43.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 9%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bence Madarász
45
Reputation points
commented
2026-09-17T08:10:17.5266667+00:00
Bence Madarász
45
Reputation points
5 answers
RDCMAN v3.21: Remote Desktop Connection Manager Bug List
RDCMAN v3.21 A list of known bugs in RDCMan v3.21... "Recent" Built-in group doesn't work. Connects using the credentials for the RD Gateway (rather than the credentials configured for the server). (It appears that if the Gateway …
Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
1,399 questions
asked
2026-08-25T13:03:17.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 47%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lee Wilmott
30
Reputation points
answered
2026-09-17T08:03:28.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 23%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Iain Marshall
0
Reputation points
0 answers
FXDX Ltd. – Business verification failed, 7-digit BVI registration number rejected by 21-character field
We are using the new Microsoft for Startups Preview experience in Azure Portal. Our business verification failed with “We couldn't verify your startup.” FXDX Ltd. is legally incorporated in the British Virgin Islands. Our official company registration…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,714 questions
asked
2026-09-17T07:59:28.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Harsh Gupta
0
Reputation points
asked
2026-09-17T07:59:28.6933333+00:00
Harsh Gupta
0
Reputation points
1 answer
Windows Licensing Key
Struggling big time right now. My PC has been booting while idle and then booting into bios. Once there, it can’t detect the SSD that I had my Windows saved on(I purchased Windows 10 in 2021 from the retailer Micro center and have since upgraded to…
Windows for home | Windows 11 | Licensing and activation
5,333 questions
asked
2026-09-16T23:45:37.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 92%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
Wilfredo Pineda
0
Reputation points
commented
2026-09-17T07:58:39.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
34,310
Reputation points
Volunteer Moderator
2 answers
sync with onedrive ending soon but no camera upload available
Hi, In my settings i do not have camera back up ability. Every page tells me to go to me icon and settings and then turn the camera upload on. I do not have this feature. please advise, thank you. THIS IS TIME SENSITIVE AS THE SYNCING ENDS 30 SEPT.
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,169 questions
asked
2026-09-16T21:09:46.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 56.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Susan Hobbit
0
Reputation points
answered
2026-09-17T07:56:31.46+00:00
GsN5034 - IA
77,465
Reputation points
Independent Advisor
2 answers
Hacked and Verification Email Changed
I really need help. My original account was compromised, with the login verification email being changed to something I did not set it as. Please pleaase help me this account means so much to me I need this account back. Furthermore, I have the email…
Windows for home | Windows 11 | Accounts, profiles, and login
10,154 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 53%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Outlook: Changing "Sender" account deletes all message text and recipients list
Microsoft Outlook Version 1.2024.131.300 (Production). Client Version is 20240202008.12 . When writing a reply, if I change the "Sender" of an email from one account to another all the message text (including the text from the original…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,108 questions
asked
2024-02-09T10:27:53.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 49%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Steve Simons
25
Reputation points
answered
2026-09-17T07:55:59.76+00:00
Hornblower409
15,815
Reputation points
2 answers
please, return the money u over charged,and unblock my new email i just tried to create, my new phone# [Moderator Note: Personal Info Removed]
I was upgrading my microsoft subscription and the bill for upgrading should of been for 174.19 which i was charged, but was billed 2nd time for 141.53 so i was billed 2 times why, please return my money you over charged me for amount 141.53. and i also…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,114 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 86%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)