Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,226 questions
2 answers
I am signed into 365 but cannot connect with my Mac Air
Would like to speak with a representative since I was on Just Answer for 1 hour and could not get resolved. I have subscription to 365 and can sign in but cannot connect with Mac Air for document editing. Help
Microsoft 365 and Office | Other
asked
2026-09-18T01:21:49.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 7.000000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Blank
0
Reputation points
answered
2026-09-18T01:55:46.8933333+00:00
EmilyS726
269.1K
Reputation points
Independent Advisor
3 answers
How to print to PDF
I'm trying to add Microsoft Print to PDF but I do not have this on the printer list. How can I have my documents print to PDF Moved from: Windows development | Windows Performance Toolkit
Windows for home | Other | Apps
6,619 questions
asked
2026-01-13T11:27:37.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 36%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Chaldor Holdings
5
Reputation points
answered
2026-09-18T01:54:11.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 69%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
اشرف السيليني
0
Reputation points
1 answer
Business-Critical Account Lockout – Request to Change Severity from C to A
We are currently unable to sign in to our Microsoft 365 tenant/admin account. The issue is affecting our business operations, and we are unable to access the Microsoft 365 Admin Center or manage our tenant. We have already attempted the recommended…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,274 questions
asked
2026-09-18T01:02:42.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
PBX Technologies
0
Reputation points
edited the question
2026-09-18T01:53:49.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
15,765
Reputation points Microsoft External Staff
Moderator
2 answers
How to fix no sound on my computer
I have been trying different things to get my sound to work but no luck. I can't listen to videos or music
Windows for home | Windows 11 | Settings
10,107 questions
asked
2026-09-16T03:03:08.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-09-18T01:50:42.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
124.5K
Reputation points
Independent Advisor
0 answers
Artifact Signing individual validation: Address matching failed despite matching displayed address
I am setting up Azure Artifact Signing Public Trust as an individual in the United States. After presenting an AU10TIX Verified ID, Microsoft's verification page reports "Address matching failed," and the Azure identity-validation request shows…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,323 questions
asked
2026-09-18T01:47:02.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 84%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bradley Bell
0
Reputation points
asked
2026-09-18T01:47:02.75+00:00
Bradley Bell
0
Reputation points
1 answer
Cannot log into outlook account
I moved countries and cannot access an outlook account. I don't have the mobile number associated with it, and even with the correct password it insists on sending a code. I tried the 'don't have access to the above' but it asks questions and rejects my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,890 questions
asked
2026-09-17T16:58:54.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 15%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Christian Dutton
0
Reputation points
answered
2026-09-18T01:41:47.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,440
Reputation points Microsoft External Staff
Moderator
2 answers
Your device is missing important security and quality fixes in update section of windows 10 pro n
whenever i want to update my pc for this security and quality fixes it start downloading while installing it could not install so and shows error like code e.g how to resolve this problem
Windows for home | Windows 10 | Install and upgrade
15,827 questions
asked
2026-09-18T01:08:07.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 6%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Muhammad Saad
0
Reputation points
answered
2026-09-18T01:41:38.5966667+00:00
EmilyS726
269.1K
Reputation points
Independent Advisor
1 answer
Microsoft Account: Recovery form doesn't recognize account after attacker deleted email and phone security info
Service: Microsoft Account (personal/consumer account recovery) Scenario: My Microsoft account was compromised. The attacker deleted both my email and phone number as security info, then added their own email as the new recovery contact. I received two…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,890 questions
asked
2026-09-17T16:27:46.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rinax Antonio
0
Reputation points
edited an answer
2026-09-18T01:37:02.0566667+00:00
Chloe-V
13,440
Reputation points Microsoft External Staff
Moderator
2 answers
Azure Communication Services: German local PSTN numbers unavailable after Pay-As-You-Go upgrade
Hello, I'm trying to acquire a German local PSTN number for an Azure Communication Services workload. After moving the Azure subscription from the free trial to Pay-As-You-Go, the subscription is active and billing is working. The Communication Services…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,811 questions
asked
2026-09-17T22:57:09.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 17%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Naum Kaganovich
0
Reputation points
answered
2026-09-18T01:33:37.5133333+00:00
kagiyama yutaka
5,490
Reputation points
2 answers
cant change Password window
Please help me. I forgot my Windows password because I haven't used it for a year. Normally, I only use a PIN or Face ID to sign in. When I tried to change the password, I couldn't do it. I also tried resetting it through my Microsoft account, but it was…
Windows for home | Windows 11 | Accounts, profiles, and login
10,164 questions
asked
2026-09-18T00:45:20.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 90%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
อเล็กซ์ซานเดอร์ ทรีอันดาฟิลิดิส
0
Reputation points
answered
2026-09-18T01:28:50.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
16,680
Reputation points
Independent Advisor
2 answers
I need a live support agent. My Mac is fully updated to macOS Monterey 12.7.6.
I need a live support agent. My Mac is fully updated to macOS Monterey 12.7.6. I purchased Microsoft 365, but Word cannot be activated or used. Word Online cannot edit my protected course document. Please help me install and activate the last compatible…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,789 questions
asked
2026-09-18T00:22:57.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 78%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
guangxia chen
0
Reputation points
answered
2026-09-18T01:28:44.62+00:00
EmilyS_726
29,990
Reputation points
Volunteer Moderator
2 answers
Installl new keyboard and mouse.
I have a bad keyboard and mouse which makes it difficult to scroll or maneuver in windows. Having difficulty to install new keyboard and mouse. Unclear how to install new one when old one doesn't work. Unable to regenerate tag as a business Windows 10…
Windows for home | Windows 10 | Devices and drivers
39,768 questions
asked
2026-09-18T00:48:01.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 38%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
June Shoji
0
Reputation points
answered
2026-09-18T01:27:43.2133333+00:00
Manoel Barros
22,030
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
how do I report weak customer support?
I encountered several weaknesses in technical support: I have been unable to download gmail emails into one of my accounts for the past month or so. The tech rep did not tell me he was going to make IMAP files rather than POP files (I've been using POP…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,760 questions
asked
2026-08-05T02:12:16.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 78%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bill Aldrich
40
Reputation points
commented
2026-09-18T01:25:37.3266667+00:00
Bill Aldrich
40
Reputation points
2 answers
One of the answers was accepted by the question author.
How to reduce size of my desktop screen.
When I play my game which I downloaded from Microsoft App Store, Seekers Notes Hidden Mystery, it takes over the entire desktop so I can't even see my taskbar to know the time. It started about 6 weeks ago. I have tried everything. Support had me backup…
Windows for home | Windows 11 | Display and graphics
5,345 questions
asked
2026-09-18T00:09:53.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 84%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Deb Kalina
20
Reputation points
answered
2026-09-18T01:25:34.6766667+00:00
Deb Kalina
20
Reputation points
1 answer
Account Recovery/Deletion
hello, i have had my microsoft account hacked and the email got changed. i have no way of accessing the acount. I need help either recovering the account or just deleting it completely. I have made a new account and am currently using this one. My main…
Windows for home | Windows 10 | Security and privacy
17,581 questions
asked
2026-09-18T00:46:06.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 86%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Martin
0
Reputation points
answered
2026-09-18T01:25:28.55+00:00
Jeronimo Fuerte
46,305
Reputation points
Independent Advisor
3 answers
I cannot Access Shared Folders on Windows 11 Home laptop on a private network
I am attempting to connect to another laptop on the same private network. I can ping it and I can see it listed under File Explorer --> Network. Network discovery is on, printer and file sharing is on and password protection off. However, when I try…
Windows for home | Windows 11 | Files, folders, and storage
11,731 questions
asked
2026-09-18T00:43:47.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 80%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Marsh
0
Reputation points
answered
2026-09-18T01:22:20.3433333+00:00
Manoel Barros
22,030
Reputation points
Independent Advisor
1 answer
Bug/Issue with Microsoft Rewards displaying incorrect region.
Before I explain, I just want to quickly note I've never used an Australian Proxy, VPN, or anything of the sort, nor have I or any of my devices/accounts been to Australia. I am fully Lithuanian, all my info is Moderator note: PII removed Recently,…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,427 questions
asked
2026-09-11T16:58:38.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 34%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAI%3C/text%3E%3C/svg%3E)
Arnas Izustkinas
0
Reputation points
commented
2026-09-18T01:18:24.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,320
Reputation points Microsoft External Staff
Moderator
2 answers
Log-in to Outlook account
How do I log-in to my Outlook account on this new computer?
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,397 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
2 answers
lost sound,input and output
Can't find a device to connect to get an audio device.
Windows for home | Windows 10 | Devices and drivers
39,768 questions
asked
2026-09-13T15:37:34.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 14.000000000000002%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Richard Blakey
0
Reputation points
commented
2026-09-18T01:14:38.34+00:00
Emma1-N
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
Word is not working.
I have a message. We are sorry but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,823 questions
asked
2026-09-18T00:49:20.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 40%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Beth Brannen
0
Reputation points
recommended
2026-09-18T01:14:15.5066667+00:00
Suzanne S Barnhill
279.4K
Reputation points MVP
Volunteer Moderator