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Azure/Microsoft Entra (Azure AD) tenant has been automatically blocked due to inactivity

I signed up for an Azure free account Whenever I try and Login I get the following error message “This tenant has been blocked due to inactivity” How do I fix this? If I cannot be fixed how do I remove the Credit card so I can try and set this up again?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-02T22:26:10.2366667+00:00
Jose Villamor 0 Reputation points
answered 2026-02-02T23:26:37.6566667+00:00
VEMULA SRISAI 13,430 Reputation points Microsoft External Staff Moderator
2 answers

Unable to use Word and Excel

Why can't I log into Excel and Word? The error message says 'cannot connect to server' but I can use PowerPoint and Outlook?

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-02-01T15:08:14.7433333+00:00
Lisa Dayman 0 Reputation points
edited an answer 2026-02-02T23:25:32.76+00:00
Anonymous
2 answers

how to get permissions to use coursera on onedrive

I am unable to access my classes on OneDrive. It should pull them right up, but says that i do not have permission. Courses have already been paid for. thank you!

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-02-01T18:43:16.8133333+00:00
Wendi Bell 0 Reputation points
commented 2026-02-02T23:24:46.84+00:00
Hendrix-C 17,580 Reputation points Microsoft External Staff Moderator
2 answers

Speak to a live rep regarding newest version of outlook

I need help downloading my windows outlook and through a live representative , phone # [Moderator note: personal info removed]

Outlook | Windows | New Outlook for Windows | For business
asked 2026-02-02T21:57:32.7133333+00:00
Dyanne Wayland 0 Reputation points
edited an answer 2026-02-02T23:23:57.27+00:00
Kai-L 14,560 Reputation points Microsoft External Staff Moderator
2 answers

the editor option in my word files does not work completely

When I am typing a Word document and hit the editor option, the editor does not check for similarity in the document. Why is this?

Microsoft 365 and Office | Word | For education | Windows
asked 2026-02-02T21:00:20.3666667+00:00
stacey tupper 0 Reputation points
answered 2026-02-02T23:22:05.8666667+00:00
Hendrix-C 17,580 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to prevent Outlook blocking an E-mail with more than 80 E-mail addresses (receivers)?

I've tried to send an E-mail to over 80 persons (for a family reunion) but this E-mail was blocked by Outlook; Outlook wrote me that I've exceeded a daily limit. How can I prevent that Outlook blocks such an E-mail? Can I sent 5 times the same E-mail to…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-02T21:56:56.5933333+00:00
Aloijsius Davina 20 Reputation points
accepted 2026-02-02T23:15:30.3233333+00:00
Aloijsius Davina 20 Reputation points
3 answers

we have bought a microsoft 365 package for 1 PC but we cannot get it to recognise more than one user

We have bought a microsoft 365 package for 1 PC but we cannot get it to recognise more than one user. How do we get the PC to recognise other users so that they can use it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-02-02T21:25:10.2+00:00
Julie Corps 0 Reputation points
answered 2026-02-02T23:15:09.1+00:00
Stefan Blom 342.7K Reputation points MVP Volunteer Moderator
0 answers

Azure account suspended, no way to reach support

Hi, I am trying to unlock my personal azure account which seems to have been suspended due to inactivity. There does not seem to be any way to contact support to resolve this, the error page points me to help.microsoft.com which says to call the support…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-02T22:09:46.8466667+00:00
Joshua Rush 0 Reputation points Microsoft Employee
edited the question 2026-02-02T23:13:45.48+00:00
VEMULA SRISAI 13,430 Reputation points Microsoft External Staff Moderator
2 answers

BitLocker Encrypted Drive Not Showing Up In Disklist

I am trying to repair a laptop with BitLocker on it. The recovery key is completely lost, and I am attempting to factory reset the computer to reinstall windows. The normal troubleshooting screen factory reset does not work, it returns an error every…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-01-11T00:42:01.997+00:00
Anthony Presley 6 Reputation points
commented 2026-02-02T23:12:40.8366667+00:00
Lo 0 Reputation points
2 answers

I redeem some Microsoft rewards on Amazon card and I accidently deleted permanently. How do I recover?

Also had do I recover deleted email that were deleted from deleted folder

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-02T22:37:51.5433333+00:00
WILLIAM KLECAN 0 Reputation points
answered 2026-02-02T23:11:53.82+00:00
Jonathan Deives 74,060 Reputation points Independent Advisor
1 answer

Transferring an X-Box Account from my MSN account to my son's email account

Hi there. I find it so hilarious and painful that Microsoft still hasn't been able to resolve the issue to which this other fellow parent has had…

Windows for home | Other | Gaming
asked 2026-02-02T22:47:15.7266667+00:00
RA 0 Reputation points
edited the question 2026-02-02T23:10:24.0233333+00:00
Gérard Oomens 123.9K Reputation points Volunteer Moderator
2 answers

Where can I find the invoice for my MS 365 Family subscription?

Where can I find the invoice for my MS 365 Family subscription? I need it for my accountant.

Microsoft 365 and Office | Other
asked 2026-02-02T22:29:45.8533333+00:00
Lisa Urbanek 0 Reputation points
answered 2026-02-02T23:10:21.2833333+00:00
Aymeric-B 29,380 Reputation points Independent Advisor
3 answers

I am trying to get my MS Project Standard onto a different laptop

I am trying to get MS Project onto my new laptop. When I started the Install this system said that I had it installed on another device. So I uninstalled it from my old laptop. Tried to Install on the new laptop again and even though I have uninstalled…

Microsoft 365 and Office | Project | For business | Windows
asked 2026-01-30T21:19:48.0233333+00:00
Christy Logan 0 Reputation points
commented 2026-02-02T23:07:12.0066667+00:00
Ruby-N 12,070 Reputation points Microsoft External Staff Moderator
1 answer

Exam retake policies

Interested to know microsoft exam retake policies if some one missed the exam on the scheduled date Moved from: Microsoft 365 and Office | Other

Community Center | Not monitored
asked 2026-02-02T18:20:23.4966667+00:00
Hiwot Adane 0 Reputation points
edited the question 2026-02-02T23:06:48.1766667+00:00
Gérard Oomens 123.9K Reputation points Volunteer Moderator
1 answer

Can't download

I bought Microsoft Excel and downloaded the software and then create a Document and when I try to save it says I can not. What is wrong?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-02-02T22:32:09.5266667+00:00
Lisa-Ree 0 Reputation points
answered 2026-02-02T23:06:37.4733333+00:00
John Jefferson Doyon 74,300 Reputation points Independent Advisor
1 answer

I bought a product that MS won't let me use, and I can't seem to talk to support

I bought Microsoft Office Student/Teacher Edition at the Apple Store when I got my new computer (my old one is still rocking Office 2010, which has served me well). Store clerk asked if I was a teacher, I said yes (because I am). She also told me that…

Microsoft 365 and Office | Other
asked 2026-02-02T23:04:57.8366667+00:00
Megan 0 Reputation points
answered 2026-02-02T23:05:05.2666667+00:00

AI answer

1 answer

constant file explorer spinning wheel

I'm setting up a new Lenovo desktop PC. I've used a 64 Gb usb drive to get the files/pix etc. off of the old Dell PC. For some reason I'm now getting the spinning wheel in my File Explorer tab. It never quits and I don't think Explorer is working…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-02-02T21:04:01.39+00:00
Tim Prinsen 0 Reputation points
answered 2026-02-02T23:04:29.83+00:00
Lester Bernard Reyes 82,030 Reputation points Independent Advisor
3 answers

what is the little circle with the forward slash through it on the right end of my Win 11 PC (not Fire) taskbar and how to get rid of it?

What is the little circle with the forward slash through it on the right end of my Win 11 PC (not Fire) taskbar and how to get rid of it?

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked 2026-02-02T22:26:43.4933333+00:00
Richard 0 Reputation points
answered 2026-02-02T23:04:21.0666667+00:00
Richard 0 Reputation points
2 answers

he comprado una grabadora origbelie bt669 pero no hay manera de que la reconozca el ordenador

he comprado una grabadora origbelie bt669 pero no hay manera de que la reconozca el ordenador.se enciende pero nada mas

Windows for home | Windows 11 | Devices and drivers
asked 2026-02-02T18:30:07.8166667+00:00
Alicia Martinez Garcia 0 Reputation points
edited the question 2026-02-02T23:03:22.19+00:00
Gérard Oomens 123.9K Reputation points Volunteer Moderator
1 answer

Need help w/ 2 Issues - App Registration & Custom Domain Verification

So quick background. I have had a teams bot deployed for a couple years and the access keys have expired. I can find no existing app registration for this, but a quick, temporary solution for my problem would be to reenable the existing bot with fresh…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-02T21:37:33.8766667+00:00
Ryan Ward 0 Reputation points
answered 2026-02-02T23:03:07.8333333+00:00
VEMULA SRISAI 13,430 Reputation points Microsoft External Staff Moderator