Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,970 questions
2 answers
one drive not connecting
signing in goes round and round open folder and the other icons at bottom view online and recycle bin all gray
Microsoft 365 and Office | OneDrive | Other | Windows
asked
2026-09-11T11:12:07.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 95%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gordon Carey
0
Reputation points
answered
2026-09-11T12:13:19.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,545
Reputation points
Independent Advisor
1 answer
Windows 11 - File Explorer - Problems with Naming/Renaming Folders
To the Esteemed Engineers of Microsoft, Permit me to extend my warmest congratulations on the invention of a File Explorer so temperamental, so whimsical, so utterly possessed by the spirit of mischief, that it has turned the simple act of naming a…
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2025-09-05T17:27:21.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 97%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
WC wasting valuable time trying to get support
15
Reputation points
edited a comment
2026-09-11T12:11:51.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lucy S
0
Reputation points
2 answers
What do I need to do to get RealTec audio to accept bluetooth speakers
Since the last Windows update on 8/30/26, i have not been able to get the Realtec to accept the connected bluetooth speaker (Shotz open ear). From the bluetooth install (connect/pairing) the software shows that the Shotz speakers are there, but when you…
Windows for home | Windows 11 | Devices and drivers
24,336 questions
asked
2026-09-04T19:25:36.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 56.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Ken BERCAW
0
Reputation points
commented
2026-09-11T12:11:39.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,015
Reputation points Microsoft External Staff
Moderator
2 answers
"Sign‑in error: account doesn’t exist" my xbox account hacked and I can not sign in
Hello, when my son tries to log in to his xbox account, it brings a nonrecognised account name and asks for its password thus he can not log in. We can not pass this screen in any other ways. yesterday he said he received a code from microsoft team to…
Windows for home | Windows 11 | Gaming
5,323 questions
asked
2026-09-09T13:08:11.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 86%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Sencer Öznam
0
Reputation points
commented
2026-09-11T12:11:12.1066667+00:00
Vikki-T
10,015
Reputation points Microsoft External Staff
Moderator
2 answers
teams email notifications
How do I turn off the emails that I get every time someone posts on Teams
Microsoft Teams | Microsoft Teams Free | Settings | Configure notifications
Microsoft Teams | Microsoft Teams Free | Settings | Configure notifications
Adjusting alert preferences for messages, mentions, and activity within Teams Free
31 questions
asked
2026-09-11T11:18:52.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 79%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Cheryl K. Mosher
0
Reputation points
answered
2026-09-11T12:08:54.11+00:00
Jhun Buala
5,545
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
MS Teams Unmutes itself
This was an Isolated incident that I am unable to replicate but during class, I'm sure my teams were muted, I also muted my mic using MSI laptop's Fn+F5 which mutes the mic for the whole laptop, but after I joined a discord call and unmuted using Fn+F5…
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls
568 questions
asked
2026-09-11T09:20:15.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 63%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anon
20
Reputation points
edited an answer
2026-09-11T12:07:39.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
1,725
Reputation points
Independent Advisor
2 answers
Copilot images missing
My copilot library images all of a sudden are missing. Hundreds of hours of work lost. How can I retrieve them?
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
262 questions
asked
2026-07-07T12:00:49.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 85%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Arlington Remodeling Group
0
Reputation points
commented
2026-09-11T12:06:48.2933333+00:00
Vikki-T
10,015
Reputation points Microsoft External Staff
Moderator
1 answer
How can I access my Subscription tab in my account?
When I click on 'subscriptions' this is the prompt I get: Something went wrong on our end. Give it a few minutes, then try again. TraceID: [moderator's note: PII removed]. Clicking on Refresh hasn't worked and this has been this way since Sept 7th. …
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,907 questions
asked
2026-09-11T06:41:16.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 83%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CharM
0
Reputation points
edited the question
2026-09-11T12:06:11.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duane Hookom
26,935
Reputation points
Volunteer Moderator
3 answers
Best Practices for Moving Azure Function App Environment Variables to Key Vault
Context We have an existing Azure Function App running on Python 3.11.4. Our goal is to move sensitive data (like API keys and connection strings) out of the local app settings and into an Azure Key Vault. Currently, our environment variables include a…
Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
6,531 questions
asked
2026-09-04T07:27:27.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 40%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vishal Bhalabar
0
Reputation points
edited an answer
2026-09-11T12:04:33.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 77%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tejaswini Billakurthi
270
Reputation points Microsoft External Staff
Moderator
2 answers
COPILOT UPGRADE HAS DISAPPEARED ALL OF MY CHATS
Copilot upgraded or whatever today and EVERY LAST ONE OF MY CHATS (THERE ARE HUNDREDS) are missing. I can see them on my phone, but not on my desktop where I work with them. The notice said that the update would take a few minutes -- it's been hours, and…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
262 questions
asked
2026-09-08T20:28:09.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 44%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Alice Phillips
5
Reputation points
commented
2026-09-11T12:03:29.1666667+00:00
Vikki-T
10,015
Reputation points Microsoft External Staff
Moderator
2 answers
I want to fix BitLocker recovery issues after a BIOS update !!
Hi team May I know if anyone here has experienced BitLocker dropping into recovery mode after a BIOS or firmware update, especially when PCR 7 measurements change? I’m trying to figure out how to properly suspend BitLocker, update the PCR 7 baseline, and…
Windows for business | Windows 365 Business
2,765 questions
asked
2026-09-11T11:09:09.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Siti Hidayat
0
Reputation points
answered
2026-09-11T11:59:11.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Domic Vo
32,305
Reputation points
Independent Advisor
2 answers
How to reset child's password for Windows login
I would like my daughter to use my laptop for homework. Unfortunately, we have forgotten her password. Changing the password is proving to be a challenge. How can we move forward?
Windows for home | Windows 11 | Accounts, profiles, and login
10,022 questions
asked
2026-09-08T14:25:21.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 14.000000000000002%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dakarayi Matanga
0
Reputation points
commented
2026-09-11T11:58:45.8133333+00:00
Dakarayi Matanga
0
Reputation points
1 answer
Refund subscription
I would like to request a refund for the payment that went out of my account today. I thought I’d canceled it previously on the iPad i had before
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
410 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 71%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
1 answer
Azure for Students subscription not provisioned — AADSTS16000 prevents Azure Support access
Error: AADSTS16000 Tenant: Microsoft Services Client/application: Microsoft_Azure_SupportPortalExtension Client ID: e6694c91-1590-4e35-9bb7-b865c638b9c1 Trace ID: b8345f0a-6c11-4c2f-867b-1d3f1eee9100 Correlation ID:…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
133 questions
asked
2026-09-09T04:47:09.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 38%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
panimalar M
0
Reputation points
commented
2026-09-11T11:56:05.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Ganesh Gurram
7,405
Reputation points Microsoft External Staff
Moderator
1 answer
New word document will not allow me to type in it
I had a microsoft upgrade on my Big Sur Apple computer and now when I go to open a new word document it will not allow me to type in the document. the yellow space bar has a small x in the top left hand corner. If i click on that the yellow pace…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,756 questions
asked
2026-09-11T06:34:24.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 32%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Trudi Verrall
0
Reputation points
commented
2026-09-11T11:52:51.2166667+00:00
DaveM121
929.7K
Reputation points
Independent Advisor
1 answer
Unable to schedule GitHub Copilot GH-300 exam – payment appears successful but appointment is never created
Hi, I am trying to schedule the GitHub Copilot certification exam (GH-300) through Pearson VUE, but I am unable to complete the booking. I have tried several times, and the same thing happens every time: I select the GH-300 exam and proceed to…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,714 questions
asked
2026-09-11T10:52:53.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 81%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alexandre Reis
0
Reputation points
answered
2026-09-11T11:51:35.82+00:00
Julian Sharp
42,866
Reputation points
3 answers
Chat is block it says to contact owner
chat is blocked it said contact microsoft. i can't ask question or open it up you need to be contacted to fix it
Microsoft Teams | Microsoft Teams for business | Chats | Other
Microsoft Teams | Microsoft Teams for business | Chats | Other
Additional chat-related features and issues within Microsoft Teams for business
1,289 questions
asked
2026-09-10T00:03:18.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 26%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
stan serbanica
0
Reputation points
commented
2026-09-11T11:51:19.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,040
Reputation points
Independent Advisor
1 answer
Azure map no link between different modes of transport
I was using the "Route Map" visual in PowerBi to display the routes by modes of transport Air or Land, however I had to change to Azure maps since the other is no longer being supported. I am having an issue with Azure Maps because if for the…
Azure Maps
Azure Maps
An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.
933 questions
asked
2026-09-08T12:48:12.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 64%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Magro Michael
0
Reputation points
commented
2026-09-11T11:51:14.49+00:00
Ganesh Gurram
7,405
Reputation points Microsoft External Staff
Moderator
2 answers
How and where i will get my certificate?
Hello, I have passed AZ-900 on 09/09/2026. I m not seeing link to download my certificate? do we get hard copy as well on postal address? Regards, Santosh
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,714 questions
asked
2026-09-11T10:53:46.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Santosh Mukund Vaidya
0
Reputation points
answered
2026-09-11T11:50:42.7866667+00:00
Julian Sharp
42,866
Reputation points
1 answer
Sole Global Administrator locked out – MFA Error 399287
Hello, I am the sole Global Administrator of our Microsoft 365 / Microsoft Entra ID tenant and I am currently locked out of the tenant. My username and password are accepted successfully, but I cannot complete MFA. The registered Microsoft Authenticator…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,932 questions
asked
2026-09-11T11:20:07.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 42%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Amin Mili
0
Reputation points
answered
2026-09-11T11:50:29.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
1,420
Reputation points
Independent Advisor