289 questions
289 questions with Windows for home | Other | Recovery and backup tags
1 answer
My PC has disappeared from "My Devices" in Microsoft account
As the title indicates, my desktop PC running Windows 11 Pro has disappeared from "My Devices" in my Microsoft account. The PC has always been linked to the account. (I did reload Windows on it a couple of weeks ago.) My worry is that I won't…
Windows for home | Other | Recovery and backup
asked 2025-07-07T15:11:46.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dave Carta
105
Reputation points
commented 2025-12-04T23:02:30.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 94%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tony B
0
Reputation points
1 answer
External hard drive overwritten by Windows Media Creation Tool - how to recover deleted partition
Dear Microsoft Support Team, I hope you are doing well. I am writing because I have encountered a very serious issue after using the Windows Media Creation Tool on my computer. I accidentally selected my external hard drive (2TB) as the installation USB…
Windows for home | Other | Recovery and backup
289 questions
asked 2025-12-04T13:20:41.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Ali Omrani
0
Reputation points
answered 2025-12-04T14:04:18.1+00:00
David-M
98,320
Reputation points
Independent Advisor
2 answers
bitlocker code issue
Im facing issues with bitlocker under this account <Mod remove PII> @homail.com can you please provide me with my bitlocker key its urgent please. Moved from: Microsoft Security | Microsoft Authenticator
Windows for home | Other | Recovery and backup
289 questions
asked 2025-12-03T10:17:35.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 20%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Moncef Mellouk
0
Reputation points
answered 2025-12-04T09:39:23.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
152.2K
Reputation points
Independent Advisor
3 answers
Bitlocker key not working
My BitLocker recovery key is not working. I have tried multiple options, but nothing seems to resolve the issue, and the laptop keeps returning to the BitLocker recovery screen. I also attempted a USB recovery, but it continues to loop back to the same…
Windows for home | Other | Recovery and backup
289 questions
asked 2025-11-29T18:51:38.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 88%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Srinivas Katta
0
Reputation points
commented 2025-12-04T07:26:59.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
2,685
Reputation points Microsoft External Staff
Moderator
3 answers
Bitlocker Key Not working
Buttocks key not effective on repairing computer. I’ve restarted the computer several times. Nothing is working so far. Keep going back to asking for the bio med key. Moved from: Microsoft Copilot | Microsoft 365 Copilot | Development
Windows for home | Other | Recovery and backup
289 questions
asked 2025-12-03T17:09:43.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 27%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
jerrod dodd
20
Reputation points
answered 2025-12-03T22:32:42.17+00:00
John DeV
152.2K
Reputation points
Independent Advisor
3 answers
How to find bitlocker recovery key with recovery key ID
How to find bitlocker recovery key with recovery key ID. Moved from: Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Windows for home | Other | Recovery and backup
289 questions
asked 2025-11-26T18:48:38.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 36%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Catherine Briceño Vela
10
Reputation points
commented 2025-12-03T05:32:18.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 92%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
kasha hall
0
Reputation points
2 answers
no bitlcoker recovery key and cant see device on any micro soft accounts
Hello, I have a Lenovo laptop (Ideapad). For some unknown reason it went into the bluescreen mode asking for my recovery key. I use this laptop in my home and is accessed by my partner and myself. The laptop isnt showing on either of our microsoft…
Windows for home | Other | Recovery and backup
289 questions
asked 2025-12-02T09:41:57.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 2%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amit Sinha
0
Reputation points
answered 2025-12-02T10:15:11.37+00:00
DaveM121
810.4K
Reputation points
Independent Advisor
2 answers
How to get my bitlocker key when i dont have any access to the phone number which i registered before
How to get my bitlocker key when i dont have any access to the phone number which i registered before. It is my indian number but i dont have any access. Moved from: Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Windows for home | Other | Recovery and backup
289 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 44%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
2 answers
trouble repair loop
My laptop keeps taking me through a loop of automatic repair and bit recovery key entries. Can't seem to get my laptop up and running. Moved from: Microsoft Security | Microsoft Identity Manager
Windows for home | Other | Recovery and backup
289 questions
asked 2025-12-01T13:10:42.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 60%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
steven lindgren
0
Reputation points
answered 2025-12-02T01:22:27.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
67,430
Reputation points
Independent Advisor
2 answers
I got locked out of my Microsoft account after moving my SSD to another system. I can’t reset my password and phone verification won’t go through. I need help—how do I get back in?
I recently moved my SSD to a different computer, and after doing so, I found myself completely locked out of my Microsoft account. The system won’t allow me to reset my password, and the phone verification process keeps failing or getting blocked, so I…
Windows for home | Other | Recovery and backup
289 questions
asked 2025-12-01T05:10:08.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 70%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Ammy Davis
0
Reputation points
answered 2025-12-01T10:00:10.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Time Lady
38,605
Reputation points
Independent Advisor
3 answers
Bitlocker locked out
I have done an update on my laptop...its has given me the dreaded BLUE SCREEN BITLOCKER pass key request.....I didn't know I had bit locker!..and I dont have the long pass key/number..Anywhere....Pleasecan anyone help?Many thanks Kevin Moved from:…
Windows for home | Other | Recovery and backup
289 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 0%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
BitLocker Recovery Key
How to Obtain the BitLocker Recovery Key? if it no not setup at aka.ms/myrecoveryKey Moved from: Microsoft Security | Microsoft Authenticator
Windows for home | Other | Recovery and backup
289 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 57.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
my older account is locked how can i recover it ?
Hi, my older Microsoft account has been locked. When I try to verify my identity, it says “Oops, something went wrong” after I enter my Sri Lankan phone number and I can’t receive the code from that number. I turned on BitLocker without realizing it. In…
Windows for home | Other | Recovery and backup
289 questions
asked 2025-11-06T20:33:17.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 30%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Madhusha Sahan
20
Reputation points
commented 2025-11-28T16:41:36.76+00:00
Madhusha Sahan
20
Reputation points
2 answers
Bitlocker Code lost
last night I needed to turn my secure boot off for a game. I then went to turn it off. I turned it off, not knowing I would have to put in a bit locker code and after searching how to do it, I tried doing it and realized I didn’t know my email to my…
Windows for home | Other | Recovery and backup
289 questions
asked 2025-11-27T17:35:32.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 61%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Easton Blaylock
0
Reputation points
answered 2025-11-27T18:34:31.88+00:00
Jonathan Deives
59,480
Reputation points
Independent Advisor
2 answers
how do i get the correct BitLocker recovery key for my pc. I received a incorrect pc identifier for my pc
I saved my BitLocker drive recovery key in control panel. The pc identifier number listed does not match my pc identifier number. how do i get a recovery key for my pc? Moved from: Microsoft Security | Microsoft Identity Manager
Windows for home | Other | Recovery and backup
289 questions
asked 2025-11-26T13:03:02.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mark Murray
0
Reputation points
answered 2025-11-27T00:29:01.7733333+00:00
EmilyS726
184K
Reputation points
Independent Advisor
1 answer
Não acho a chave pra desbloquear o Bitlocker, e agora?
Meu Windows bloqueou e eu não estou conseguindo achar a chave para desbloquear, eu entro onde era para aparecer e aparece em branco como na foto enviada. Entrei em contato com o TI da Univali e eles mandaram eu falar com vocês. Moved from: Community…
Windows for home | Other | Recovery and backup
289 questions
asked 2025-11-26T14:34:08.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Juliana Meinhardt Pereira
0
Reputation points
answered 2025-11-26T19:53:08.5066667+00:00
EmilyS726
184K
Reputation points
Independent Advisor
3 answers
how to search bitlocker key beside on microsoft web
Dear All, I need help to find or what should i do to get my bitlocker keys, because i already serach on my account in microsoft web, and there is no my bitlocker key.... please help me.... thank you Moved from: Community Center | Discuss the…
Windows for home | Other | Recovery and backup
289 questions
asked 2025-11-25T06:27:24.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 81%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rubi Satria
0
Reputation points
edited an answer 2025-11-25T19:39:34.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
29,955
Reputation points
Volunteer Moderator
2 answers
Sir bitlocker recovery nahi mil raha hai
Sir meara bitlocker recovery code nahin mil raha hai RMA No. : INLATB0138 S/N no.: T5PTCJ00V67202 Moved from: Microsoft Security | Microsoft Defender | Other
Windows for home | Other | Recovery and backup
289 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEW%3C/text%3E%3C/svg%3E)
2 answers
Verification code account unblock
Verification code account unblock .my account unblock.bitbloker key receiver. Moved from: Microsoft 365 Insider | Microsoft Teams | Windows
Windows for home | Other | Recovery and backup
289 questions
asked 2025-11-22T05:17:34.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 27%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
premprakash sharma
0
Reputation points
commented 2025-11-25T15:59:33.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
Jess-Q
4,675
Reputation points Microsoft External Staff
Moderator
1 answer
i want my quick access back the way it was before the update
why is it so hard to talk to a person on microsoft all i want is my quick access back the way it was before oct 2025
Windows for home | Other | Recovery and backup
289 questions
asked 2025-11-23T21:06:46.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 94%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
LIANA BOUCHARD
0
Reputation points
answered 2025-11-23T21:07:56.56+00:00
Q&A Assist