Will there be any down time or data loss when I scale Azure Cache for Redis from P1 to P2?
We have an instance of Azure Cache for Redis with Premium tier - P1. We want to scale up it to "P2". We want to know: Will there be any down time? (e.g. The client can't access the Redis and commands are failed by it) If so, how long is the…
Azure Cache for Redis
InternalServerError when deploying Azure Cache for Redis
When deploying Azure Cache for Redis, we get the following error: { "status": "Failed", "error": { "code": "InternalServerError", "message": "Something went…
Azure Cache for Redis
Redis Entra Id connection stops working after 24hours
We started using Entra Id authentication to Redis with the dapr version 1.15.5. We are able to establish the connection from the AKS pod to Redis using the managed identity used by the pod. Actual Behavior However, after running for about 24hours the…
Azure Cache for Redis
Azure Managed Redis - France Central availability?
Many regions got AMR now, but France Central is still not there. Is there any expected date of availability? Can we expect it soon? It is super important for us to get Redis 7+ and persistence which is coming with Azure Managed Redis update.
Azure Cache for Redis
Azure Managed Redis OOM for two hours
My Azure Managed Redis instance went down for at least two hours with no possible action on my side to restore, restart, or do anything with the service during that time. Clients could not write to the redis instance anymore, getting OOM (out of memory)…
Azure Cache for Redis
Unable to create an Azure Redis Cache instance
When I try to create an Azure Cache for Redis instance it just fails after 20 minutes with: The resource operation completed with terminal provisioning state 'Failed'. And absolutely no other details. How do I get more insight into why this is…
Azure Cache for Redis
Managed Redis fails with StackExchange.Redis.RedisConnectionException after a few days of usage and does not return to e healthy state
We are using Azure Managed Redis, running in Balanced B0, size 0.5GB, location West Europe. After a few days our Container Apps (.NET 9) cannot connect anymore and get the following two exceptions: The message timed out in the backlog attempting to send…
Azure Cache for Redis

Redis version issue with my application
I am facing issue with my Azure cache for Redis resource, I need redis version 7 or above without clustering.
Azure Cache for Redis
Availability of Azure Managed Redis in GOV Environments (US, FedRAMP, Canada)
Hi Guys, I would like to ask about ETA for Azure Managed Redis deployed in the GOV environments? Currently I'm able to create Managed Redis in the Azure Commercial Cloud only. The question is when such a possibility will occur in GOV env (GOV US,…
Azure Cache for Redis
Azure Cache for Redis stuck in scaling state
We attempted to scale an Azure Cache for Redis cluster from C1 to C3 tier and it got stuck in state 'Scaling - Standard 1 GB'. The metrics indicate it may well have scaled but everything else suggests it's still C1 tier. It has remained in this status…
Azure Cache for Redis
azure cache for Redis: The message timed out in the backlog attempting to send because no connection became available
need help. i just started using azure ache for redis and i am getting these exceptions, not sure what to fix based on this message. i created 2 cache instances one with public access and other with private access. code in…
Azure Cache for Redis
How to access the Redis from another tenant with Entra ID authenticcation
Hi Team, I have an App Service in Tenant A that needs to access a Redis instance in Tenant B. To enable this, I created a Service Principal in Tenant B, linked to a multi-tenant app registered in Tenant A, and granted it the Redis Data Contributor…
Azure Cache for Redis
encountering a critical issue while attempting to import an RDB file into our Azure Redis Cache instance (XXXXX-staging-redis).
Hello Microsoft Support Team, We are encountering a critical issue while attempting to import an RDB file into our Azure Redis Cache instance (XXXXX-staging-redis). The request fails with a generic error message: Error: The request to import data into…
Azure Cache for Redis
costing of AMR and self hosted Redis on AKS
Hi, Need approximate costing information for Azure Managed Redis and Redis cache hosted on AKS for 1GB size
Azure Cache for Redis
What has happened with Azure managed Redis instances yesterday at 18:04 UTC?
Hello Our Azure Managed Redis instance suddenly became unavailable for a few minutes, so we lost connection to it, and our application sent many 504 responses to our clients. It seems that both backend instances were rebooted…
Azure Cache for Redis
Unable to export azure cache for redis enterprise to storge container.
I tried to export my redis db to blob from the UI and commandline and it fails we no error message. I created a private endpoint connection in my storage account in the same vnet/subnet of my redis cluster. ( FYI It works if I allow all networks)…
Azure Cache for Redis
Issue downscaling redis cache
We want to downscale a Redis Cache from c2 to c1 but it's not doing it. It's says started and accepted, but no downscaling. Tried it twice already. Redis version is 6. And memory is below limits of the downscale option.
Azure Cache for Redis

Python Object Storage in Azure Redis Cache
I have python application which is used for load testing of API (works with locust in backend) ..i would like to store all locust environment , runner and stats data which are python objects(Class) and non serializable which cannot be stored in redis in…
Azure Cache for Redis
Azure Redis Enterprise RediSearch results limited to 200 - How to adjust MAXEXPANSIONS?
We have an index in Azure Redis Enterprise Cache and are using the RediSearch module. When searching by a field name, the query is only returning 200 records. We suspect there may be a configuration parameter called MAXEXPANSIONS that could be affecting…
Azure Cache for Redis
I am receiving timeout errors on my redis server I am using for session state with a webforms site on AzureApps
Azure Redis server is being used as a session state server for a webforms site on appservice. The error message and stack trace indicate a StackExchange.Redis.RedisTimeoutException with a timeout occurring during an EVAL command. This is a sudden issue…