Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
873 questions
2 answers
Alert: Microsoft Store Badge DNS failure
I'm a developer/publisher on Microsoft Store. I just noticed that the Store Badge URL that displays the store badge for my App is giving DNS failure on the domain. I tested from other geographical places too. Please fix this problem. A store badge URL…
asked 2020-10-05T05:41:51.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 23%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sanjay Kanade
116
Reputation points
commented 2020-10-25T07:08:03.003+00:00
Sanjay Kanade
116
Reputation points
4 answers
Delete an microsoft account
Hi, I was trying to enter with my university account to get a Microsoft license for teachers but was not get what I expected, so I do not like to have my phone number and email in another account. So I just want to delete forever my Microsoft account.…
asked 2020-10-15T13:01:04.447+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 59%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOB%3C/text%3E%3C/svg%3E)
Ougoust Brais
6
Reputation points
answered 2020-10-21T09:02:45.473+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVW%3C/text%3E%3C/svg%3E)
Vicky Wang
2,646
Reputation points
1 answer
windows hardware id in partner program hardware submission
Hi, What is the purpose of setting hardware id to expire from windows update? Can I reverse it back to published state? thanks
asked 2020-10-20T17:46:52.557+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
damphirz
1
Reputation point
answered 2020-10-21T02:35:54.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
[Microsoft Store] App publishing Query
Greetings all, I'm in the process of trying to publish my first app to the Microsoft Store and I have a question that I know probably sounds stupid or blindingly obvious but; Store Logo Images supplied to 'Store Listings' in the Partner Center - are…
asked 2020-10-15T14:28:48.137+00:00
RobDev
396
Reputation points
commented 2020-10-21T01:49:45.757+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
1 answer
How to update screenshots in Store Listings
I want to update screenshots in Store listings with new package submitting for updating my store app but importing new store listing is failed in order to upload new screenshots for "Desktopscreenshot1" and "Desktopscreenshot2"…
asked 2020-10-19T05:03:45.523+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 80%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kazunori Sumikama (Creativebank)
1
Reputation point Microsoft Vendor
commented 2020-10-20T04:51:24.327+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
1 answer
account change
i used to have my account as mia.lantj@ef.com but now im using mia.lantj@ef.cn. currently i need an email to be sent to me but i didnt change the old email address so they have to send through the old one which i cant get any emails. how can i get that…
asked 2020-10-16T05:21:35.627+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 40%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mia Lantj
1
Reputation point
answered 2020-10-16T06:52:47.967+00:00
Leon Laude
85,666
Reputation points
1 answer
I can´t link my professional account to my personal account
I´m trying to add my professional account to my personal account, but since I´ve already use my Company account at MS Learn, it says that this account already exists and I don´t want to delete this account. Any help, please?
asked 2020-10-15T07:43:14.733+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered 2020-10-15T07:47:42.227+00:00
Leon Laude
85,666
Reputation points
2 answers
One of the answers was accepted by the question author.
[UWP][C#] unable to get addon info for published app
i have an app published to store, i created a durable add-on for it & published, when i am trying to test in visual studio i couldn't get SKUID for addon, i even tried publishing a flight package to store but still couldn't get info on addon, however…
asked 2020-09-27T11:28:44.083+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
kranthi kumar
206
Reputation points
accepted 2020-10-13T03:18:51.867+00:00
kranthi kumar
206
Reputation points
1 answer
Microsoft Partner - How to request payment from an old Dev account
Hello. I used to develop Apps for Windows Phone, back in 2013/2014. I made some money with the apps, in this same account email I'm using right now, but the payment proccess was really burocratic with Brazilian banks that time. There is any way I…
asked 2020-10-12T21:42:38.167+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 93%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Thales Paz
1
Reputation point
answered 2020-10-13T02:20:53.407+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Windows Store submit with app architecture changing from Desktop Bridge app to a WPF desktop app with xaml islands
I am considering changing my Desktop Bridge app (available on the Windows Store for a couple of years) to a WPF desktop app with xaml islands for the UI part. The question I have is whether it is allowed/possible when the change is finished to do the…
asked 2020-10-08T14:29:35.643+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 7.000000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jos Huybrighs
136
Reputation points
accepted 2020-10-09T12:23:47.247+00:00
Jos Huybrighs
136
Reputation points
1 answer
One of the answers was accepted by the question author.
Can one manage developer account using email from Gsuit?
So our company registered as developer in Windows Store. And when we try to invite more people to administrate the page we get response from screenshot Can we manage our developer account using emails provided from GSuit?
asked 2020-10-06T08:07:01.073+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Roman Kozlov
21
Reputation points
accepted 2020-10-08T07:27:53.457+00:00
Roman Kozlov
21
Reputation points
1 answer
One of the answers was accepted by the question author.
You need to update your tax and payout information before you can charge money.
Suddenly, from yesterday I started getting the message "You need to update your tax and payout information before you can charge money." while publishing an UWP Application. For Information we are using the same developer account which works…
asked 2020-10-01T00:50:35.567+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 38%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Eroz Awari
26
Reputation points
commented 2020-10-06T21:48:34.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 63%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
George Kenyon
1
Reputation point
2 answers
Windows Development Dashboard Portal Not Accessible
The development dashboard portal has been unaccessible to us since 3:30pm PDST on Oct 5th 2020 showing the following error: Sorry, something went wrong. Please try again later. Correlation ID: dc4e35aa-c375-4218-aa16-########## Correlation vector:…
asked 2020-10-05T23:41:46.303+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JasonCohen
6
Reputation points
answered 2020-10-06T01:53:03.227+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
1 answer
How can testflight testers test In App Purchases in a paid for app without having to purchase the app
As per question: Paid for app. (Its not a free to download app) Built and released a Test flight version. Testflight nominated testers dont appear to be able to download and test the app without having to purchase the app. Windows UWP app. …
asked 2020-09-28T07:19:11.063+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 93%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
bbj
1
Reputation point
commented 2020-10-02T07:45:12.02+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
0 answers
hololens provision clinical trial
Dear all I am communicating with you to inform you that me and my coworkers in University of Nicosia in Cyprus, we want to implement a clinical trial research regarding the quality of life of patients with Parkinson's Disease and we would like to use…
asked 2020-10-01T16:21:52.053+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 22%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Elena Papamichael
1
Reputation point
asked 2020-10-01T16:21:52.053+00:00
Elena Papamichael
1
Reputation point
2 answers
I want to register as a developer in the Microsoft Store, but I can't.
I want to register as a developer in the Microsoft Store, but I can't. If you click the buttons in order to register a developer account after paying the fee and proceed on the site, you will weirdly return to the account setting…
asked 2020-09-30T15:35:07.907+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 32%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Indot Minus
1
Reputation point
answered 2020-10-01T02:30:34.91+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
1 answer
Can't update my add-ons
Hi all, I wanted to change my add-ons' "Pricing and Availability" this morning. After I made changes and left, I found that I can't submit the update, the button is disabled. There's a string saying "You need to update your tax and…
asked 2020-09-30T09:31:42.517+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 69%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mia
96
Reputation points
answered 2020-10-01T01:54:50.927+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
1 answer
Registering Developer Account not possible
Registering a new Developer Account for my Company is not possible. The server answers every time with a HTTP 403 Forbidden. The following error text is shown Error code 2201. Correlation ID…
asked 2020-09-28T11:59:15.193+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 50%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SebastianS
1
Reputation point
answered 2020-09-29T02:53:15.907+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
1 answer
Testing UWP Purchases
Hello, we offer Virtual Currency Purchases in our apps. These work well but QA needs to verify the purchase flow every time we want to release an update to our UWP apps. I found posts from 2017 that it is not possible to add tester accounts that can…
asked 2020-09-24T12:04:56.197+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 14.000000000000002%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Ruben
1
Reputation point
commented 2020-09-29T00:47:27.233+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor
1 answer
MSIX Dependancy
I have a packaged network driver that needs to run prior to my application being installed. e.g. wintun.msi. And it does not execute in the installer from Windows Store so it leaves my network service hanging. So I tried adding a "Package…
asked 2020-09-21T15:02:29.56+00:00
Anonymous
commented 2020-09-23T02:12:03.713+00:00
Roy Li - MSFT
32,051
Reputation points Microsoft Vendor