561 questions
561 questions with Microsoft 365 and Office | Install, redeem, activate | For business | MacOS tags
1 answer
I get an error when trying to use 365 (e.g., ppt)
I get the following error: Error: Access is denied. (Exception from HRESULT: 0x80070005
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-06-12T14:44:59.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 19%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mauricio Prado
0
Reputation points
commented 2025-06-18T00:59:30.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
2,275
Reputation points Microsoft External Staff
Moderator
0 answers
imap e-mails from 2011 outlook did not transfer in migration from 2011 to outlook 2024 for mac
Hello, I have an old outlook for mac (office 2011) with lots of e-mails from my business i-map account (they are downloaded to my e-mail account and not on the server any more) that I need to migrate to outlook 2024 for mac. I exported the data on…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-06-03T16:21:10.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 82%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
peter strzebniok
0
Reputation points
asked 2025-06-03T16:21:10.72+00:00
peter strzebniok
0
Reputation points
6 answers
Run-Time Error 53
Every time I open MS Word, I get a Run-Time Error 53 message. It says: File not found: /Library/Application Support/Adobe/MACPDFM/MacPDFM.framework/Versions/A/MacPDFM How do I fix this?
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2022-09-14T17:34:08.657+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Susan M. Smith
86
Reputation points
commented 2025-05-27T15:42:47.06+00:00
John Korchok
6,771
Reputation points
Volunteer Moderator
1 answer
Unable to sign in to excel on iMac getting the response - The network request timed out. Please try again. [2602]
HI I'm trying to use my Excel installed for years on my IMac and when I try to sign in with my work credentials I'm getting the return - The network request timed out. Please try again. [2602]. What do I need to do?
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-05-20T13:39:33.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 74%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Andrew Powell
0
Reputation points
commented 2025-05-26T08:32:14.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
4,115
Reputation points Microsoft External Staff
Moderator
1 answer
HOW TO FIX LTSC 2024??
I have installed LTSC office 2024 in Oct 2024 and now it is showing error "Microsoft 2019 is not supported with this version of application. Kindly guide me steps to skip these errors and work without any hurdles.
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-04-15T04:59:54.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 86%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUS%3C/text%3E%3C/svg%3E)
Utkarsh Singh
0
Reputation points
answered 2025-04-15T15:15:34.2066667+00:00
John Korchok
6,771
Reputation points
Volunteer Moderator
1 answer
Can I schedule the MS app deployments in MAC
I want to schedule MS apps deployment in a specific time not during the regular office timing - How do I configure this ?
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft Security | Intune | Configuration Manager | Deployment
1,072 questions
Microsoft Security | Intune | Other
5,571 questions
asked 2024-11-29T21:26:01.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 55.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Swarnalatha Swaminathan
0
Reputation points
commented 2025-04-07T13:17:47.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 28.000000000000004%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Catherine Kyalo
2,090
Reputation points Microsoft Employee
1 answer
Best Method to Clear Teams Cache on Mac?
Hello everyone, I’m trying to find a built-in option in Microsoft Teams for clearing the cache, similar to what web browsers usually offer, but I can’t seem to find one. Does such an option exist? If not, could anyone kindly guide me through the most…
Microsoft 365 and Office | Development | Other
4,396 questions
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft Teams | Microsoft Teams for business | Other
10,996 questions
asked 2024-10-10T06:13:04.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 12%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
nikolaj
20
Reputation points
commented 2025-04-04T16:55:45.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 94%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGI%3C/text%3E%3C/svg%3E)
Guido Invernizzi
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Laufzeitfehler 53 beim Start von mac office 21
Hallo, habe gestern neu installiert . Habe beim Start von Word oder Excel die Fehlermeldung: Laufzeitfehler 53 Die Datei wurde nicht gefunden: /Library/Application Support/Adobe/MACPDFM/MACPDFM.framework/Version/A/MacPDFM. Eine…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 1%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP2%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 49%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Unable to find recent workbooks options in Office apps on Mac
In the Office apps for Mac, the option to control the number of recent workbooks displayed, such as "Show this number of recent workbooks," is not easily found. Efforts have been made to search through Google and AI tools for guidance, but a…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-03-20T05:35:22.5466667+00:00
Mohana Reddy
185
Reputation points
accepted 2025-03-24T16:26:06.1066667+00:00
Mohana Reddy
185
Reputation points
1 answer
Word is not letting me save to my Mac
Word is not responding when I click on Save As in a Word document. If I try to quit the program, I get a dialog box about reviewing changes or discarding them, but no option to save the open documents. The file is not large at all - just two pages with…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Word | For business | Windows
2,024 questions
asked 2024-08-27T17:46:10.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
Lisa Overton
5
Reputation points
commented 2025-03-20T06:39:29.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 96%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Marita
0
Reputation points
1 answer
Mac System Data repeatedly filling up with Microsoft .staging SystemExtensions – please help!
Ever since updating my 2015 Macbook Pro to the Monterey OS, my System Data goes from normal size to maxing out my hard disk space within a couple hours. Restarting the computer seems to reset it, but I have to restart several times a day, and sometimes…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2023-09-13T10:19:06.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 21%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sknbnshw
0
Reputation points
answered 2025-03-14T10:23:41.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 25%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIR%3C/text%3E%3C/svg%3E)
Ilkka Rekila
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Address book update
Hi I am using an Exchange 2016 hybrid environment. We create users on-premises and migrate them to Exchange Online. Three of my Mac users are facing issues with address book updates; they are unable to see contacts in their Outlook. Mailboxes are…
Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
6,198 questions
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Outlook | Windows | Classic Outlook for Windows | For business
10,120 questions
asked 2025-02-03T21:31:50.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 72%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Roger Roger
7,181
Reputation points
accepted 2025-03-09T23:55:32.4133333+00:00
Roger Roger
7,181
Reputation points
3 answers
One of the answers was accepted by the question author.
Offline Update Installer for Office 2019 Pro Plus C2R Retail Version
Hello, I am using the retail version of Office 2019 Pro Plus C2R, and I want to download the latest IMG file with the latest updates included, which is the February 11, 2025 (Version 2501, Build 18429.20158). The available details can be found at…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-02-28T15:33:33.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 26%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
ianaSystems
20
Reputation points
answered 2025-03-04T10:09:49.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jiajing Hua
18,065
Reputation points
Moderator
1 answer
Unable to sign in to the Office Apps on the MAC and WINDOWS
Hello, Please i need your help on this issue. One of my customer is having an Unable to sign in to the Office Apps on the MAC and WINDOWS. I did confirm the same issue happened when installing it from…
Microsoft 365 and Office | Development | Other
4,396 questions
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-02-14T09:04:54.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2025-02-28T08:29:02.5866667+00:00
Emi Zhang-MSFT
30,051
Reputation points Microsoft External Staff
2 answers
Office 2021 for Mac won't edit existing office files
I purchased a single-use license for Office 2021 (not a subscription to 365). I cannot open/edit any of my existing Office files (Word, Excel, etc.). I have seen this problem posted by other users but haven't found any fixes for Mac users. Any help is…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-02-13T22:15:31.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lisa A
0
Reputation points
commented 2025-02-28T08:26:46.1066667+00:00
Emi Zhang-MSFT
30,051
Reputation points Microsoft External Staff
2 answers
Recovering access to an account so that I can cancel it
I have an Office365 account with an "******@domainname.onmicrosoft.com" username. Every month, I get an invoice for this account. I am logged into this account on my Mac, where it shows this license. I want to cancel this account. When I try…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-02-25T20:36:58.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 95%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Keith Anderson
0
Reputation points
answered 2025-02-26T09:26:54.9633333+00:00
Keith Anderson
0
Reputation points
1 answer
Microsoft Word is only allowing read only.
Why is MS word only allowing me to view documents not edit. I have purchased the software and cannot log in. Its saying I need admin permission.
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-02-24T19:09:30.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 71%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jerome Jones
0
Reputation points
answered 2025-02-25T07:51:14.2333333+00:00
Jiajing Hua
18,065
Reputation points
Moderator
1 answer
To move outlook folder from local storage on the MAC to Exchange Cloud Storage
Hello Please i need your help on this issue. We are trying to move outlook folder from local storage on the MAC to Exchange Cloud Storage. WE followed this method: Export the Folder: In Outlook for Mac, go to File > Export. Select the items you…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Outlook | Windows | Classic Outlook for Windows | For business
10,120 questions
asked 2025-02-15T18:11:37.2166667+00:00
Anonymous
commented 2025-02-20T02:12:18.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT
31,551
Reputation points Microsoft External Staff
1 answer
One Drive installation is failing due to too long file path that doesn't exist.
Hello Please i need your help on this issue. One Drive installation is failing due to too long file path. One of my team has been trying to install OneDrive, however after installation when we try and sync to the OneDrive account it comes up with an…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | OneDrive | For business | Windows
2,646 questions
asked 2025-02-13T04:20:12.4966667+00:00
Anonymous
commented 2025-02-20T02:06:36.4966667+00:00
Jiajing Hua
18,065
Reputation points
Moderator
1 answer
One of the answers was accepted by the question author.
unable to login
Hi All, One of my users is facing an issue logging into the legacy Outlook. The new Outlook for Mac works fine. However, when user reverts to the legacy Outlook, he encounters the following error. In the Azure AD sign in logs, I see the error below.…
Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
6,198 questions
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Outlook | Windows | Classic Outlook for Windows | For business
10,120 questions
asked 2025-02-13T22:52:54.5633333+00:00
Roger Roger
7,181
Reputation points
edited the question 2025-02-14T06:48:54.11+00:00
Raja Pothuraju
24,710
Reputation points Microsoft External Staff
Moderator