Microsoft Teams
A Microsoft customizable chat-based workspace.
9,157 questions
1 answer
One of the answers was accepted by the question author.
Unable to make a call
We have configured the phone system,but when we call from SBC using direct routing, we cannot make calls on SBC.
Microsoft Teams
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
126 questions
asked 2023-03-02T15:07:42.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited the question 2023-08-02T13:02:47.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 86%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Can I set direct routing and assign phone number to user using Graph API?
Hi folks, We want to set users' "Phone number type" to "Direct Routing" and also set "Assigned phone number" to a number from our SIP pool. We used to do this using PowerShell: Set-CsPhoneNumberAssignment…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,157 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
10,719 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
126 questions
asked 2022-09-28T10:56:36.017+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 12%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abdullah Miah
31
Reputation points
edited the question 2023-08-02T11:59:47.49+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
SBC shows certificate expiry in direct routing
Hello, Please i need your help on this issue. Our SBC shows certificate expiry in direct routing even though the certificate is renewed. Under "TLS connectivity status" it is saying the certificate is due to expire on 6th May. However, I…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,157 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
126 questions
asked 2023-05-05T13:57:41.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 17%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Iniobong Nkanga
1,681
Reputation points
edited the question 2023-08-02T11:58:56.2533333+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
4 answers
One of the answers was accepted by the question author.
Microsoft Teams Direct Routing unable to hear the caller
We are currently experiencing significant difficulties with our phone system, as we are unable to hear the person on the other end of the line when a call comes in for approximately 50% of the calls. This issue persists for calls directed to the call…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,157 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
126 questions
asked 2023-04-19T07:07:26.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Hadi Marashy
30
Reputation points
edited the question 2023-08-02T11:38:03.58+00:00
Teddy Gyabaah
0
Reputation points Microsoft Employee
1 answer
issue with SBC configuration
I tried to configure Session Boundary Controller (SBC) in the management center and connect it to direct routing according to the document, but what is the reason for the inability to operate?
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,157 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
126 questions
asked 2023-07-09T16:55:58.69+00:00
Anonymous
edited the question 2023-07-31T15:05:09.6066667+00:00
Richard Hay
1,231
Reputation points Microsoft Employee
1 answer
How to have a call queue forward but keep the original callers number
We have a call queue setup for support, Tier 1 and Tier 2. If Tier 1 doesn't pick up the caller is forwarded to Tier 2, but it replaces the callers' number with that of Tier 1, so Tier 2 never knows who is calling. How can we set it so that the…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,157 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
126 questions
asked 2023-07-13T15:48:22.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 67%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Daniel Kaliel
1,236
Reputation points
edited the question 2023-07-31T15:03:13.4233333+00:00
Richard Hay
1,231
Reputation points Microsoft Employee