56 questions with Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients tags

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1 answer

How to fix: Microsoft Remote Desktop App 10.0.18.1251 Crashes giving white screen and loading wheel

We use a Microsoft Remote Desktop App 10.0.18.1251 to access the server via Android tablets. The App crashed randomly giving a white screen with a red/orange loading circle. The connection remains active but is frozen. If you try to close the app and…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-02-19T21:43:04.9666667+00:00
Terry Ganka 5 Reputation points
answered 2025-03-04T08:26:00.76+00:00
Zunhui Han 4,295 Reputation points Microsoft External Staff
1 answer

I have windows 11 home edition running on my laptop.Can I give control of my laptop to another laptop running windows 11 in another country.

I have windows 11 home edition running on my laptop.Can I give control of my laptop to another laptop running windows 11 in another country.

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-02-25T13:12:51+00:00
Anonymous
answered 2025-02-25T15:43:46+00:00
Anonymous
1 answer

why do I have to sign off my remote pc after the JAN 2025 update using remote desktop

Before JAN update for windows 11 Pro, I used to use remote desktop. I would take over another PC running windows 11 Pro, and just close remote desktop and open it back up and the session would open with me still signed on. It was very to go back into my…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-02-19T17:43:48+00:00
Anonymous
answered 2025-02-20T12:19:47+00:00
Anonymous
1 answer

Remote Desktop - Access is Denied screen

Hello, I'm trying to run Remote Desktop to access a company server. I am able to successfully open and run the VPN through OpenVPN Connect but whenever I get to log in in Remote Desktop into the server instance, I am automatically given a complete black…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-02-12T23:18:42+00:00
Anonymous
answered 2025-02-13T13:11:42+00:00
Anonymous
4 answers

Failed to reconnect to your remote session. Please try to connect again. Error code: 0x1108

Workstation: Windows 11 Pro. Worked previously yesterday, no changes made in interim. Server: Windows Server 2012. Other workstations connect to server without issue. My Windows 11 Workstation will not connect to any RDP connection. Either to the…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-02-12T17:06:47+00:00
Anonymous
answered 2025-02-13T11:17:53+00:00
Anonymous
2 answers

Can not remote into PC with Windows 11 Pro from Mac Sequoia 15.3 with Windows App

PC has remote desktop enabled, and NLA disabled. When I attempt to connect, I am requested by Windows App to provide the user name and password for the PC, and it seems to connect, but rather than giving me the PC desktop, I get the following (see image…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-02-09T19:45:56+00:00
Anonymous
answered 2025-02-10T12:53:56+00:00
Anonymous
1 answer

Trying to log on Remote Desktop with QR via Authenticator but only prompted to connect Bluetooth or USB

Trying to log on Remote Desktop with QR via Authenticator but only prompted to connect Bluetooth or USB. I select use Pin, Face, Fingerprint, Key and try to log in. Only does this on remote desktop. Other apps allow Authenticator to work, ***Moved from…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-02-03T19:06:55+00:00
Anonymous
answered 2025-02-10T01:17:07+00:00
Anonymous
1 answer

RDP Session isn't showing all the contents of remote screen

My User is RDP'ing from a laptop with 1920x1080 screen resolution, into her desktop with 3840x1200 screen resolution. On her laptop, she can't see the entire contents of the remote desktop so she opens windows and they can be off screen. It used to be,…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-02-06T18:39:56+00:00
Anonymous
answered 2025-02-07T14:10:30+00:00
Anonymous
4 answers

Windows 11 update 24H2 and Remote Desktop Connection

Before update all fine, after update not so much. I will insert before and after pictures: After update it did something with the video drivers or settings: And this was with the Highest Quality (32 bit) setting in the Display configuration in RDC. If…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-01-31T03:36:03+00:00
Anonymous
answered 2025-02-06T18:32:57+00:00
Anonymous
1 answer

we are not able to take rdp server from window 11 but able to take rdp from win 10

hi Team, i am not able to take RDP window server my laptop (win11) but i am able to take remote from win 10. Showing the below error. [Window Title] Remote Desktop Connection [^] Hide details [OK] [Expanded Information] Error code: 0x904 Extended…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-02-05T00:10:19+00:00
Anonymous
answered 2025-02-06T06:22:27+00:00
Anonymous
23 answers

After update to latest Win 11 24H2 RDP kerberos authentication from non-domain PC to domain joined PC stop working

After update to latest Win 11 24H2 RDP kerberos authentication from non-domain PC to domain joined PC stop working: Error message: An authentication error has occurred. The function requested is not supported. Remote Computer :…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2024-12-14T07:01:01+00:00
Anonymous
answered 2025-01-31T21:58:56+00:00
Anonymous
6 answers

Windows 11 24h2 update completely broke webcam passthrough (and probably USB in general) via RDP

Hi all, as the title states i can't find a way to get the integrated webcam (and actually ANY USB WEBCAM) passed to any of the 24h2 machines i RDP to. This started only after the 24h2 update of windows 11 with any USB/integrated camera while i'm…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-01-27T09:21:26+00:00
Anonymous
answered 2025-01-29T07:42:53+00:00
Anonymous
2 answers

Sound problem in Mac OS when using Windows App (aka Remote Desktop)

Hi everyone, I have a Macbook Air M1 laptop, running the latest Sequoia (15.2) OS, and I use the Windows App (previously called Remote Desktop) to remote my workstation PC. The remote session works great, but that's until I launch an application or a…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-01-24T22:03:01+00:00
Anonymous
answered 2025-01-27T18:15:52+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

RDP Issue after Win 11 Upgrade

Greetings Dear Community, I have recently encountered an issue after upgrading couple of devices in my organization from Windows 10 to 11. To elaborate on this matter, there is an specific server that one of our teams needs to initiate remote…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2024-12-15T07:33:30+00:00
Anonymous
answered 2025-01-27T14:40:07+00:00
Anonymous
4 answers

RDP / Entra / The local security authority cannot be contacted

Running into an issue trying to connect via Remote Desktop (mstsc.exe) to some Entra Joined, Windows 11 23H2 systems, using an Azure AD/Entra ID account. The option to "use a web account to sign into the remote computer" is checked and we are…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-01-23T22:52:36+00:00
Anonymous
answered 2025-01-24T15:59:22+00:00
Anonymous
1 answer

Issue on MacOS 15 with Windows App (RDP) connection

We have found an issue with failing RDP connections from the Windows App on MacOS 15 computers. This issue occurs on multiple MacOS 15 devices of various models. When the computer boots, in the System Settings > Privacy & Security > Local…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-01-22T18:46:05+00:00
Anonymous
answered 2025-01-24T01:58:44+00:00
Anonymous
5 answers

Windows Remote Desktop fails after disconnecting and reconnecting a few times Error Code 0x3 Extended 0x0

I have a RDP connection set up for one of my windows machines remotely that doesn't seem to work anymore after I connect a couple of times. Initially restarting the machine fixed the connection but now it is instantly failing after I enter my…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-01-07T21:13:50+00:00
Anonymous
answered 2025-01-21T08:14:37+00:00
Anonymous
1 answer

Windows Remote Access via iPad (iOS)

Hi, I'm trying to remote access my pc via Microsoft App on iPad. The application requested credentials, in which I tried my Microsoft account and other sorts of credentials, which all didn't work. How can I find the credentials to access my pc…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-01-11T14:25:23+00:00
Anonymous
answered 2025-01-13T06:42:13+00:00
Anonymous
1 answer

How can I fix Remote Desktop failure using Microsoft Personal Account on both machines?

I have two Windows 11 PCs on the same LAN connected by Gigabit Ethernet to the same Layer 2 switch. Both have a Microsoft personal account and a local Administrator account. When attempting login using the Microsoft account, from System 1 to System 2,…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-01-07T05:34:31+00:00
Anonymous
answered 2025-01-08T06:34:51+00:00
Anonymous
1 answer

How to Prevent Minimized RDP Sessions from Freezing In Windows 11?

I'm running a few apps on my remote desktop, but the apps freeze and lose connection whenever I minimize the RDP window. From what I've read, this is caused by Windows reducing resource allocation for minimized sessions (Dynamic Fair Share…

Windows | Windows Client for IT Pros | Remote and virtual desktops | Remote desktop clients
asked 2025-01-05T06:48:31+00:00
Anonymous
answered 2025-01-06T13:07:39+00:00
Anonymous