9,317 questions
9,317 questions with Microsoft Security | Microsoft Authenticator tags
0 answers
Microsoft Authenticator gives wrong code for Battlestate games. Can't access account.
Hi everyone. I set up a 2FA system using Microsoft Authenticator but now when I try to log into my account and use the code shown in Microsoft Authenticator, I'm always told that it is the wrong code. Any advise or help on how to get the Authenticator…
Microsoft Security | Microsoft Authenticator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 49%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
0 answers
Why am I challanged to resign in and authenticate?
A curiosity as a question, if I may? When I open Edge and am logged onto my O365 admin page, and with another tab opened to a news site, clicking on OneNote Web Clipper issues a logon request which I complete with username, password, and authenticator.…
Microsoft Security | Microsoft Authenticator
9,317 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 39%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How can I transfer my Microsoft Authenticator app to a new device without losing my configured data?
I need to perform a factory reset on my Android device and want to know the correct way to move my Microsoft Authenticator app, including my configured accounts and codes for two-factor authentication, to a new device. Can someone explain the proper…
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2024-05-07T23:22:19.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE6%3C/text%3E%3C/svg%3E)
EnoScott-6247
120
Reputation points
commented 2025-07-05T21:26:03.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 6%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZC%3C/text%3E%3C/svg%3E)
Zéca Stevenson
0
Reputation points
0 answers
Can’t access LinkedIn due to lost Microsoft Authenticator
Hi, I’m unable to access my LinkedIn account because I had set up two-step verification with the Microsoft Authenticator app, which I’ve now deleted. I no longer have access to the codes and did not save any backup codes or add an alternate verification…
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-05T20:10:11.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 47%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Aditya gupta
0
Reputation points
asked 2025-07-05T20:10:11.77+00:00
Aditya gupta
0
Reputation points
0 answers
Microsoft authenticator
تم تسجيل الدخول سابقا علي تطبيق authenticator Microsoft وتم حذف التطبيق عن طريق الخطأ والان لا يمكنني الدخول لحسابات المؤسسة
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-05T20:00:03.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 44%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Ghada Sobhy
0
Reputation points
asked 2025-07-05T20:00:03.2166667+00:00
Ghada Sobhy
0
Reputation points
0 answers
how to cancel password and pin in lock screen I tried everything and it didn't work
I make a new password today but I forget it please help me
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-05T18:42:25.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 14.000000000000002%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abdelrahman Masad
0
Reputation points
asked 2025-07-05T18:42:25.6433333+00:00
Abdelrahman Masad
0
Reputation points
0 answers
How to fix up error code 500121 in microsoft authenticator?
How to fix the error code 500121 in Microsoft Authenticator?
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-05T18:28:41.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 63%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
R, Sankaralingam
0
Reputation points
asked 2025-07-05T18:28:41.1366667+00:00
R, Sankaralingam
0
Reputation points
0 answers
how to disable 2FA for a user?
I have a user that cannot get Office 365 access any more. It requires 2FA but he recently changed mobile phones on does not recieve the 2FA codes on the new phone. Any suggestions on this?
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-05T16:04:18.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 33%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
President HOA
0
Reputation points
asked 2025-07-05T16:04:18.97+00:00
President HOA
0
Reputation points
0 answers
[Article] Managing apps and services connected to our Microsoft Accounts
As we sign into apps and websites, and other services, using our Microsoft Accounts. We are asked if we want these services to obtain basic information from our Microsoft Accounts, so we can use their services. This happens mostly with games such as…
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-05T10:06:36.48+00:00
Nathan Roberts (SN)
1,006
Reputation points
Volunteer Moderator
edited the question 2025-07-05T10:52:58.0533333+00:00
Nathan Roberts (SN)
1,006
Reputation points
Volunteer Moderator
1 answer
Cannot Sign In to Azure Portal – Authenticator App Not Receiving MFA Request and No Backup Options
I am currently unable to sign in to the Azure Portal. I can successfully sign in to other Microsoft services such as the account management page, but when I try to access the Azure Portal, the Microsoft Authenticator app does not receive the MFA request,…
Microsoft Security | Microsoft Authenticator
9,317 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Two-factor problem
I'm in a bit of a crisis and hoping someone here has experience with this specific scenario. I'm the sole administrator for my organization's Microsoft 365 tenant, and I've lost my cell phone, which unfortunately had my authenticator app (Microsoft…
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-03T19:27:02.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 19%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Barraca Balerio
0
Reputation points
answered 2025-07-05T10:07:33.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
NoOneCan
1,060
Reputation points
Volunteer Moderator
1 answer
Problem with loggint to school account
I had old phone with downloaded Microsoft Authenticator and I was logged to my school account on that phone, however my phone broke down and I am not able to log into my school account on my new phone, because Microsoft Authenticator is asking for the…
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-05T07:39:48.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Bobak Peter
0
Reputation points
answered 2025-07-05T08:08:49.0633333+00:00
NoOneCan
1,060
Reputation points
Volunteer Moderator
0 answers
How do I log in a new account into Authenticator without having to authenticate when I can’t login to Authenticator?
I switched to a new phone. Whenever I need to authenticate myself using my login, I’m asked to input the code from Authenticator…..I can’t login to Authenticator without having to authenticate when I can’t login to Authenticator…..it’s very frustrating.…
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-04T17:50:39.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 28.999999999999996%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mark Hosemann
0
Reputation points
asked 2025-07-04T17:50:39.5066667+00:00
Mark Hosemann
0
Reputation points
0 answers
When I try to log in to authenticator app to create a pass key ,it asked me enter the code displayed in the authenticator app.where can i find the code
When I try to log in to authenticator app to create a pass key ,it asked me enter the code displayed in the authenticator app.where can i find the code
Microsoft Security | Microsoft Authenticator
9,317 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 86%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
how to reset password for screen lock, no internet
My HP 800, Windows 11 computer has blocked my internet broadband connection, wi-fi won't start either, and my password has been changed. I am 82 and almost computer illiterate and would like help to reset the password and get back into my computer. I…
Microsoft Security | Microsoft Authenticator
9,317 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
0 answers
Installed Microsoft Authenticator App on new phone and lost access to all accounts synced
I lost my phone and when I installed Microsoft Authenticator App on new phone, app does not have Instagram 2FA which I had on previous phone. Why?
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-04T12:26:11.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 21%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Muhammad Asad
0
Reputation points
asked 2025-07-04T12:26:11.8066667+00:00
Muhammad Asad
0
Reputation points
1 answer
Authenticator login issue
Dear Sir, I have a problem with the authenticator app. I cannot login to my onedrive account since the authentication app does not show the number when I login to my microsoft account. I cannot connect with customer service, so please call me to get…
Microsoft Security | Microsoft Authenticator
9,317 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 63%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I need folders in the Microsoft Authenticator app. I have over 50 entries on the main page and need to organize them under folders there.
I have over 50 entries on my Microsoft authenticator page. Although I can search for a specific entry, I need to be able to organize them under folders. I see no way to create a folder in that main page. I’m sure others would appreciate this capability.
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2023-11-28T23:26:11.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 36%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
bill Fisher
35
Reputation points
commented 2025-07-04T11:08:21.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 88%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abby Anderson
0
Reputation points
2 answers
Unable to Login to Admin Account Due to MFA Loop – Need Help Resetting MFA
Hello, I’m encountering an issue where I cannot log into my Microsoft admin account for my non-profit organization. When I try to sign in, I’m stuck in a Multi-Factor Authentication (MFA) loop. Unfortunately, I wasn’t able to fully configure MFA before…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,131 questions
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-01-05T06:30:06.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 53%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kamal Shrestha
0
Reputation points
commented 2025-07-04T09:55:50.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 85%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Taiwo Tella
0
Reputation points
0 answers
Can't access LinkedIn due to lost microsoft authenticator
Hi, I’m unable to access my LinkedIn account because I had set up two-step verification with the Microsoft Authenticator app, which I’ve now deleted. I no longer have access to the codes and did not save any backup codes or add an alternate verification…
Microsoft Security | Microsoft Authenticator
9,317 questions
asked 2025-07-04T08:52:10.69+00:00
Aditya gupta
0
Reputation points
asked 2025-07-04T08:52:10.69+00:00
Aditya gupta
0
Reputation points