Segments in Clarity

To avoid multiple manual typings, you can save groups of filters into segments. Segments can be applied to filters and custom tags.

You can create, apply, delete, clear, and upgrade a segment from any of the following features:

  • Dashboard
  • Recordings
  • Heatmaps


There is no limit to the number of filters that you can apply to a segment, so feel free to add as many as you want.

Create a Segment

Create new segments from any one of the Dashboard, Recordings, or Heatmaps. Your segments are available to everyone on your Project.

  1. Add a new Filter. To do so, go to Filters and select the required filters from the list of available filters. Select 'Apply' to save the filters. Apply a filter.
  2. As shown as you apply the filters, you can save them as a segment. To do so, select 'Save as segment'. Save as a segment.
  3. You can either choose to save the filters as a new segment or update an existing one. Select Save as new to create a new segment.
    Save as a new segment.
  4. Enter a name for your segment in the Segment name field, that describes the segment you created and select Save to save it. Once it's saved, this segment is applied. Name a new segment.


    Each segment must have a unique name.

  5. You can access the saved segments from the Segments drop down list. List of segments.

Apply or Clear a Segment

Choose a segment from the drop-down list of Segments to apply it.

Apply a Segment

  1. Select a segment from the Segments drop down list as shown below. Apply a segment from list of segments.
  2. Once applied, you can find the segment name and details as shown below. Applied a segment.

Clear a Segment

To clear the applied segment selection, select Clear as shown below.

Clear a segment.

Delete a Segment

  1. Select the Segments button to list the saved segments. List of segments to delete.

  2. Select the trash icon next to the segment you wish to remove. Delete a segment.

  3. Confirm the deletion by selecting 'Delete'. Confirm to delete a segment.


    Deleted segments are removed for all users.

Update an Existing Segment

Follow the steps below to make changes to an existing segment.

  1. Select the required Filters from the list of available filters. Select 'Apply' to save the filters. List of filters to update.

  2. Select Save as segment. Save as a segment for updating an existing segment.

  3. In the pop-up window, select Update existing. Update an existing segment.

  4. Edit the segment's name, and filters, and select Save. Save an update.


    Not every filter is supported in all of these views. The unsupported filters in a segment are disabled as shown. Unsupported filter in a Heatmap.


For more answers, refer to FAQ.

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