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This article lists features that are planned for release from April 2025 through September 2025. Because this article lists features that might not be released yet, delivery timelines might change and projected functionality might not be released. For more information, see Microsoft policy.
In the General availability column, the feature is delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features are released for preview or early access and for preview, early access, and general availability.
Copilot and Agents
Revolutionize how marketers work and what they can achieve using Copilot, Agents, and AI innovation in Customer Insights.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Transform your outreach with Copilot-powered voice conversations | Admins, makers, or analysts user |
May 29, 2025 |
- | Jul 2025 |
Moments that matter
Respond to customers’ expectations in real time to engage them in moments that matter.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Streamline form filling and event registration with form prefill | Admins, makers, marketers, or analysts, automatically |
Sep 13, 2024 |
- |
Apr 15, 2025 |
| Understand customer inflows and exits at every journey step | Admins, makers, marketers, or analysts, automatically |
Dec 20, 2024 |
- |
May 31, 2025 |
| Orchestrate journeys using any marketing interaction | Admins, makers, marketers, or analysts, automatically | - | - | Jul 2025 |
| Personalize messages and make journey decisions based on web interactions | Admins, makers, marketers, or analysts, automatically |
Dec 17, 2024 |
- |
Apr 16, 2025 |
| Respect quiet times, engage based on location and time zones | Admins, makers, marketers, or analysts, automatically |
May 12, 2025 |
- | Jul 2025 |
| Pause and resume journeys to handle unplanned events | Admins, makers, marketers, or analysts, automatically |
Jun 17, 2025 |
- | Jul 2025 |
| Tailor follow-up strategies by reacting to multiple customer actions at once | Admins, makers, marketers, or analysts, automatically |
May 9, 2025 |
- | Jul 2025 |
| Get insights on email engagement with heatmap analytics | Admins, makers, marketers, or analysts, automatically |
Oct 1, 2024 |
- |
Jun 2, 2025 |
Unify sales and marketing
Accelerate revenue and increase lifetime value through seamless experiences that unify sales and marketing.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Maximize event capacity with waitlist registrations | Admins, makers, marketers, or analysts, automatically |
Mar 27, 2025 |
- | Jul 2025 |
| Collect extra customer info without updating your data model | Admins, makers, marketers, or analysts, automatically |
Mar 21, 2025 |
- | Aug 2025 |
| Create event portals with event and registration details using Power Pages | Admins, makers, marketers, or analysts, automatically |
Feb 24, 2025 |
- | Sep 2025 |
| Generate leads that link to an existing contact | Admins, makers, marketers, or analysts, automatically |
Dec 13, 2024 |
- | Sep 2025 |
| Create an event portal on your own website | Admins, makers, marketers, or analysts, automatically |
Feb 28, 2025 |
- | Aug 2025 |
| Collect extra event attendee information without updating your data model | Admins, makers, marketers, or analysts, automatically |
May 19, 2025 |
- | Aug 2025 |
- You are able to opt into some features as part of early access on February 3, 2025, including all mandatory changes that affect users. To learn more, go to Early access FAQ.
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.