msdyn_knowledgeinteractioninsight EntityType

Knowledge Interaction Insight

Entity Set Path
[organization URI]/api/data/v9.2/msdyn_knowledgeinteractioninsights
Base Type
Display Name
Knowledge Interaction Insight
Primary Key
Primary Key Attribute
Operations Supported


Properties represent fields of data stored in the entity.Some properties are read-only.

Name Type Details
createdon Edm.DateTimeOffset

Date and time when the record was created.

Display Name: Created On

Read Only
importsequencenumber Edm.Int32

Sequence number of the import that created this record.

Display Name: Import Sequence Number

modifiedon Edm.DateTimeOffset

Date and time when the record was modified.

Display Name: Modified On

Read Only
msdyn_articlerank Edm.Int32

The position of the article in the returned article list

Display Name: Article rank

msdyn_articlerecordid Edm.String

The ID of the knowledge article record

Display Name: Article Record ID

msdyn_articlerelevance Edm.Double

Relevance score for the knowledge article returned by the search engine

Display Name: Article relevance

msdyn_interactioncontext Edm.String

Context of custom interactions

Display Name: Interaction context

msdyn_interactiontype Edm.String

The type of interaction with the customer

Display Name: Interaction type

msdyn_knowledgeinteractioninsightid Edm.Guid

Unique identifier for entity instances

Display Name: Knowledge Interaction Insight ID

msdyn_knowledgeoperationid Edm.String

The related Record ID of the knowledge operation entity

Display Name: Knowledge Operation ID

msdyn_knowledgeoperationtype Edm.String

The operation type performed, such as search or recommendation

Display Name: Knowledge Operation Type

msdyn_timestamp Edm.DateTimeOffset

Date and time of the interaction.

Display Name: Time stamp

overriddencreatedon Edm.DateTimeOffset

Date and time that the record was migrated.

Display Name: Record Created On

statecode Edm.Int32

Status of the Knowledge Interaction Insight

Display Name: Status

Default Options
Values Label
0 Active
1 Inactive
statuscode Edm.Int32

Reason for the status of the Knowledge Interaction Insight

Display Name: Status Reason

Default Options
Values Label
1 Active
2 Inactive
timezoneruleversionnumber Edm.Int32

For internal use only.

Display Name: Time Zone Rule Version Number

utcconversiontimezonecode Edm.Int32

Time zone code that was in use when the record was created.

Display Name: UTC Conversion Time Zone Code

versionnumber Edm.Int64

Version Number

Display Name: Version Number

Read Only

Lookup Properties

Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Lookup property data.

Name Single-valued navigation property Description
_createdby_value createdby

Unique identifier of the user who created the record.

_createdonbehalfby_value createdonbehalfby

Unique identifier of the delegate user who created the record.

_modifiedby_value modifiedby

Unique identifier of the user who modified the record.

_modifiedonbehalfby_value modifiedonbehalfby

Unique identifier of the delegate user who modified the record.

_ownerid_value ownerid

Owner Id

_owningbusinessunit_value owningbusinessunit

Unique identifier for the business unit that owns the record

_owningteam_value owningteam

Unique identifier for the team that owns the record.

_owninguser_value owninguser

Unique identifier for the user that owns the record.

Single-valued navigation properties

Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.

Name Type Partner
createdby systemuser lk_msdyn_knowledgeinteractioninsight_createdby
createdonbehalfby systemuser lk_msdyn_knowledgeinteractioninsight_createdonbehalfby
modifiedby systemuser lk_msdyn_knowledgeinteractioninsight_modifiedby
modifiedonbehalfby systemuser lk_msdyn_knowledgeinteractioninsight_modifiedonbehalfby
ownerid principal owner_msdyn_knowledgeinteractioninsight
owningbusinessunit businessunit business_unit_msdyn_knowledgeinteractioninsight
owningteam team team_msdyn_knowledgeinteractioninsight
owninguser systemuser user_msdyn_knowledgeinteractioninsight

Collection-valued navigation properties

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name Type Partner
msdyn_knowledgeinteractioninsight_AsyncOperations asyncoperation regardingobjectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_BulkDeleteFailures bulkdeletefailure regardingobjectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_DuplicateBaseRecord duplicaterecord baserecordid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_DuplicateMatchingRecord duplicaterecord duplicaterecordid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_MailboxTrackingFolders mailboxtrackingfolder regardingobjectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_PrincipalObjectAttributeAccesses principalobjectattributeaccess objectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_ProcessSession processsession regardingobjectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_SyncErrors syncerror regardingobjectid_msdyn_knowledgeinteractioninsight


The following operations can be used with the msdyn_knowledgeinteractioninsight entity type.

Name Binding
CreateMultiple Not Bound
GrantAccess Not Bound
IsValidStateTransition Not Bound
ModifyAccess Not Bound
RetrievePrincipalAccess Not Bound
RetrieveSharedPrincipalsAndAccess Not Bound
RevokeAccess Not Bound
UpdateMultiple Not Bound

See also