Install and use apps with dashboards and reports in Power BI

APPLIES TO: Power BI service for business users Power BI service for designers & developers Power BI Desktop Requires Pro or Premium license

Now that you have a basic understanding of apps, you can learn how to open and interact with them.

Ways to get a new app

You can get a new app:

  • From the Power BI apps marketplace in the Power BI service.
  • By using a direct link to an app that you receive from the app designer.
  • When an app designer in your organization installs the app automatically in your Power BI account.

With Power BI mobile, you can only install an app from a direct link. The Power BI apps marketplace isn't available in Power BI mobile. If the app designer installs the app automatically, you'll see it in your list of apps.

Apps and licenses

Not all Power BI users can view and interact with apps. If you have a free license, you can open apps that are stored in Premium capacity or Fabric F64 or greater capacity and that are shared with you. If you have a Pro license or a Premium Per User license, you can open apps that are shared with you.

So, if you can't open an app, contact your administrator or help desk. For information about licensing, see Power BI licensing.

Get the app from the Power BI apps marketplace

You can find and install apps from the Power BI apps marketplace. In the apps marketplace, you'll find both organizational apps and template apps.

  • An organizational app is available to Power BI users in your organization. These apps also include pre-built dashboards and reports that you can use as-is or customize and share. Your organization might have apps for things like tracking sales, measuring performance, or analyzing hiring success.
  • A template app comes with pre-built dashboards and reports that you can use to connect to many of the services you use to run your business, such as SalesForce, Microsoft Dynamics, and Google Analytics.
  1. To install an app, sign in to the Power BI service if prompted.

  2. Select Apps > Get apps.
    If you're brand new to Power BI, your App page looks like the following example. If you already have apps installed, select Get apps from the upper right corner of the page.

    Screenshot of the Apps page on the navigation pane.

  3. The Power BI apps marketplace opens.

    Screenshot of the Power BI apps marketplace.

    Three tabs are available for you to use:

    • All apps - Browse both template apps and all the organizational apps that are available to you. Template apps are distinguished by the shopping bag icon in the upper right corner of their tiles.
    • Organizational apps - Browse organizational apps that have been shared with you.
    • Template apps - Browse template apps that are hosted on AppSource.

    Alternatively, you can use the search box to get a filtered selection of apps. Type part of the name of an app or category, such as finance, analytics, or marketing, to make it easier to find the item you're looking for.

    The search box is sensitive to the tab you have open. Only apps of the selected type are returned. If the All apps tab is open, both organizational and template apps are returned. It can be confusing when an organizational app and a template app have the same name. Just remember that the template app tiles have a shopping bag icon in the top right corner.

  4. When you find the app that you want, select Get it Now to install it.

    Screenshot of the Get it Now button to install an app.

  • If you're installing an organizational app, it will immediately be added to your list of apps.

  • If you're installing a template app, you'll be taken to the template app offering in AppSource. See an example of how to download and install a sample template app from the Power BI apps marketplace. The app is installed, along with a workspace of the same name.


    If you're using a free user license, you can download apps but you can't view them unless you upgrade to a Power BI Pro or Premium Per User license or unless the app is stored in a Premium capacity or Fabric F64 or greater capacity. For more information, see Licenses for business users.

You can also install an organizational app from a direct link:

  • On your computer. When you select the link in an email, the Power BI service opens the app in your browser.

  • On your iOS or Android mobile device. When you select the link in an email on your mobile device, the app installs automatically and opens in the mobile app. You might have to sign in first.

Interact with the dashboards and reports in the app

Take some time to explore the data in the dashboards and reports that make up the app. You have access to all of the standard Power BI interactions, such as filtering, highlighting, sorting, and drilling down. The extent of what you can do with an app is controlled by the permissions that the designer assigned to you. How you can interact with the app's dashboards and reports is controlled by the access and roles that the designer assigned to you.

Still a little confused by the difference between dashboards and reports? Learn more about dashboards or reports in Power BI.

Open an app

  1. After you install an app or receive an app from a colleague, view it in your Apps content list by selecting Apps from the navigation pane. The following example shows the App page view set to Gallery. You can select View and then choose List to see your apps as a list.

    Screenshot showing the Apps page on the navigation pane with the View dropdown highlighted.

  2. Select the app to open it. Depending on the app, you might receive a prompt that looks similar to the following example. Some apps ask you for contact information (name and email) or for product details (customer ID, subscription number, or parameters). Many apps load with sample data and provide a link for you to connect your own data. For guidance on which option to select, see Install template apps.

    Screenshot of the Get started page for a new app with the options Connect, Explore app, and Edit workspace.

  3. Select the app card to open it.

    Screenshot of the Sales and Marketing app card with the owner name, date, and time.

  4. The Sales and Marketing Sample app opens to a report. The layout might look different if your app opens to a dashboard. If you select a report in the dashboard, the layout will look like the following example.

    Screenshot of the Sales and Marketing app with different areas identified by numbers.

Apps have different layouts, visuals, colors, and options, but they all have most of the features shown in this example:

  1. Name of the app and last updated time. Select the dropdown arrow to look up the owner and Help contact.
  2. Select Power BI to return to Home.
  3. Your menu bar.
  4. The report page canvas.
  5. The app navigation pane. Below the name of the app is the list of content. This app has one report with six pages. Select a report page name to open it. We currently have the Return rate page open.
  6. Select the arrow to expand the Filters pane.

You can explore the associated workspace if you've been given access. When you install or download a template app, the Power BI service creates a workspace for you. When you install an organizational app, it might not include access to the workspace. For more information, see Collaborate in workspaces. Select Power BI (number 2) to return to Home and choose Workspaces.

Screenshot of the Sales and Marketing workspace showing one report and one semantic model.

Share reports and dashboards from an app

You can share reports and dashboards that are in an app the same way you share any other report or dashboard:

  • Open the report or dashboard, and select Share.

    Screenshot of the Share button on the ribbon.

See the article Share Power BI reports and dashboards with coworkers and others for more information.

Get an update of an app

Sometimes app designers release new versions of their apps. How you get the new version depends on how you received the original.

  • If you got the app from your organization, the update to the new version is automatic and you don't have to do anything.

  • If you got a template app from AppSource, the next time you open the app you'll see a notification banner. The notification lets you know that a new version is available.

    1. Select Get it to update.

    2. When prompted to install the updated app, select Install.

      Screenshot of the dialog to install and update an app.

    3. Because you already have a version of this app, you can decide whether you want to replace the existing version, update only the workspace content without updating the app, or install the updated app in a new workspace.

      Screenshot of the Update app dialog. The option called update the workspace and the app is selected.


    Installing a new version overwrites any changes you might have made to the app's reports and dashboards. To keep your updated reports and dashboards, save them under a different name or in a different location before installing.

    1. Once you've installed the updated version, select Update app to complete the update process.

Considerations and troubleshooting

  • The ability to install apps can be turned on and off by your Power BI administrator. Contact your IT department or help desk if you need this feature enabled.
  • The use of apps requires either a Pro or Premium Per User license or for the app to be stored in a workspace in Premium shared capacity. Learn about licenses.