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Introducing Microsoft Viva Insights

Note

Starting this month, we're integrating the Copilot Dashboard with advanced reporting functionality from Viva Insights. This experience provides broader access to Copilot Analytics reporting and is expected to reach all customers by mid-July. Our product documentation has been updated to reflect the enhanced product experience. Learn more about the changes.

Microsoft Viva Insights is part of Microsoft Viva. Viva Insights helps people and businesses thrive with data-driven, privacy-protected insights and offers recommendations to improve productivity and wellbeing. It provides personal insights to your employees, team insights for managers, organization insights for your managers and business leaders, and advanced analysis tools for analysts to address critical questions about work culture.

Screenshot that shows the reports for organization insights.

Viva Insights has two different sets of features and experiences: Viva Insights in Teams; and the Viva Insights web app. Let's dive in to each.

Viva Insights in Teams

The Viva Insights app in Teams includes insights for your employees, managers, and leaders:

  • Personal insights supply private, personalized feedback for individual employees. These insights help people learn about their work patterns, how to improve their wellbeing, and boost productivity. Example recommendations are protecting time in the day for regular breaks and scheduling time for focused work and learning.
  • Team insights for managers give much-needed visibility into work habits that might lead to burnout and stress. These habits include regular after-hours work, meeting overload, or too little focus time. Team members can use these insights to help their teams strike a balance between productivity and wellbeing. They can also learn how their habits impact their team while getting suggestions on how to foster team culture.
  • Organization insights help leaders and their delegates answer questions about their organization's composition, hybrid workplace, team collaboration, and geographic distribution using Microsoft 365 Copilot in Viva Insights. They can use the recommendations on insights and report pages to see opportunities where a change could improve their business outcomes.

Viva Insights web app

The standalone Viva Insights web app provides more robust analysis tools and custom reports to provide deeper insights about employee collaboration, as well as usage and adoption of Copilot.

  • Microsoft Copilot Dashboard helps organizations maximize the value of Microsoft 365 Copilot. It provides actionable insights to help your organization get ready to deploy AI, drive adoption based on how AI is transforming workplace behavior, and measure the impact of Copilot. The dashboard covers the following categories of metrics: Readiness, adoption, impact, and sentiment. Learn more about the Copilot Dashboard.

  • Copilot Analytics reports provide a variety of targeted insights about the adoption and impact of Copilot and AI agents across your organization, as well as other types of insights related to broader employee collaboration patterns. These reports include out-of-the-box reports for leaders as well as deep dive reports that can be accessed and customized by analysts and shared with business leaders.

  • Advanced analysis tools help analysts address critical questions about AI transformation, organizational resiliency and work culture, with insight into how work and AI impacts their people and their business. Leaders can see opportunities where a change in process or technology could improve business outcomes and take steps to protect employee wellbeing.

The different tools in Viva Insights are available in varying levels to users of different Microsoft 365 and Office 365 plans. Learn more about which features are included in which plans.

Roles in Viva Insights

Different features in Viva Insights are available to different users depending on their role.

  • The Insights Analyst role has full access to all advanced analysis and Viva Insights web app features, including the Copilot Dashboard and Copilot Analytics reports, but not the administrator features.

  • The Insights Administrator role has access to administrator features only, such as organizational data and privacy settings.

  • Business leaders and those with delegate access, meanwhile, can access the Copilot Dashboard and Copilot Analytics reports, but not advanced analysis or administrator tools.

Learn how to assign roles.

Data privacy

By adhering to the following guidelines, Viva Insights protect employee privacy and supports compliance with local regulations:

  • Viva Insights is not designed to enable employee evaluation, tracking, automated decision making, profiling, or monitoring.
  • Viva Insights does not give employees access to new personally identifiable information on other coworkers.
  • Viva Insights data is processed and stored in the employee’s Exchange Online mailbox.
  • Viva Insights supports General Data Protection Regulation (GDPR) compliance.
  • Viva Insights can be configured so that individuals must purposefully opt in.
  • Viva Insights reminds people that their data is private and secure.

For more information, see the Viva Insights privacy guide.

For information on how Viva Insights complies with applicable laws and regulations and how to protect and keep personal data private, see the Technical privacy guide for organization insights and advanced analysis.

More resources

Set up Viva Insights

Microsoft Viva Insights Community
An online community where you can connect, learn, and discuss with Viva Insights experts and peers.