Convert prospects in Dynamics 365 Sales to customers in Dynamics 365 Supply Chain Management

Functional Consultant
Business User
Dynamics 365
Supply Chain Management


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An important goal of most businesses is to convert prospects to customers and then maintain an ongoing business relationship with those customers. Integration of prospect-to-cash with dual-write creates a workflow that takes a quotation and an order that originate in either Dynamics 365 Sales or Dynamics 365 Supply Chain Management, and makes the quotation and order available in both apps.

Learning objectives

In this module, you will:

  • Learn about how to set up mapping in Dynamics 365 Sales and Dynamics 365 Supply Chain Management
  • Learn how to sync orders and quotations between Sales and Supply Chain Management


  • Working knowledge of Supply Chain Management
  • Working knowledge of Sales
  • Knowledge of sales and supply chain management processes