Guided lab for Dynamics 365 Intelligent Order Management

Module
13 Units

Intermediate

Business User

Functional Consultant

Administrator

Dynamics 365

Intelligent Order Management

Dynamics 365 Intelligent Order Management offers capabilities that help your organization coordinate, standardize, and optimize orders that are captured in a mix of channels and systems through a single point of order orchestration. The standardization and optimization, together with incorporated intelligence, optimize the speed of delivery while minimizing costs. As a result, organizations achieve improved customer satisfaction and higher gross margin. With Intelligent Order Management, customers can manage orders through to fulfillment. These capabilities enable organizations to coordinate order flows across different platforms and apps.

Learning objectives

In this module, you will:

Create a provider.
Set up platform connection references.
Set up Microsoft Power Automate connections.
Add a provider instance.
Set up policies.
Set up order orchestration flows.
Set up internal and external ID mappings.
Test the end-to-end order process at runtime.

Prerequisites

Basic understanding of Dynamics 365 Intelligent Order Management

Introduction min
Create and set up connections min
Create a new provider solution package min
Create a RequestBin custom connector min
Create an intake provider min
Create a fulfillment provider min
Export a provider solution min
Add a provider instance min
Create policies min
Create order orchestration min
Run a sample order orchestration flow min
Check your knowledge min
Summary min