Create a unified customer profile in Microsoft Cloud for Retail

Module
7 Units

Intermediate

Functional Consultant

Business User

Microsoft Cloud for Retail

Industry Solutions

Unified customer profile is a key capability of Microsoft Cloud for Retail. In some ways, it’s where the data story comes together. Unified customer profile can help you gain insights across the complete view of a shopper’s journey.

Learning objectives

In this module, you will:

Create and set up Dynamics 365 Customer Insights - Data.
Create storage accounts and upload data.
Set up the Retail churn model in Dynamics 365 Customer Insights - Data.
Learn about Retail churn model output.

Prerequisites

Dynamics 365 Customer Insights - Data

Introduction min
Exercise 1 - Create and set up a Dynamics 365 Customer Insights - Data environment min
Exercise 2 - Create a storage account and upload the input data files min
Exercise 3 - Set up the Retail churn model in Dynamics 365 Customer Insights - Data min
Exercise 4 - Work with the churn model output min
Check your knowledge min
Summary min