Create a unified customer profile in Microsoft Cloud for Retail

Functional Consultant
Business User
Microsoft Cloud for Retail
Industry Solutions

Unified customer profile is a key capability of Microsoft Cloud for Retail. In some ways, it’s where the data story comes together. Unified customer profile can help you gain insights across the complete view of a shopper’s journey.

Learning objectives

In this module, you will:

  • Create and set up Dynamics 365 Customer Insights - Data.
  • Create storage accounts and upload data.
  • Set up the Retail churn model in Dynamics 365 Customer Insights - Data.
  • Learn about Retail churn model output.


Dynamics 365 Customer Insights - Data