Deploy the Egnyte Microsoft 365 Copilot connector

The Egnyte Microsoft 365 Copilot connector allows your organization to index files stored in Egnyte so users can retrieve them through Microsoft 365 Copilot and Microsoft Search. This article describes the steps to deploy and customize the Egnyte Microsoft 365 Copilot connector.

For advanced Egnyte configuration information, see
Set up the Egnyte service for connector ingestion.

Prerequisites

Before you deploy the Egnyte connector, make sure your Egnyte environment is configured and that you meet the following prerequisites:

Egnyte admin permissions in your Egnyte domain.
An Egnyte developer account with a registered application.
A valid client ID and secret generated in the Egnyte developer portal.
A confirmed API rate limit appropriate for your expected crawl volume.
Microsoft 365 admin permissions to deploy connectors.

Deploy the connector

To add the Egnyte connector for your organization:

In the Microsoft 365 admin center, go to Copilot > Connectors.
Select the Connectors tab, and then choose Gallery.
From the list of available connectors, select Egnyte.

Set display name

The display name appears in Copilot responses and helps users recognize content coming from Egnyte.
You can accept the default Egnyte display name or customize it to something more recognizable for your organization.

For more information about display names and descriptions, see Enhance Copilot discovery of connector content.

Set instance URL

Enter your Egnyte domain in the following format:

https://.egnyte.com

This domain must match the domain configured in your Egnyte developer application.

Choose authentication type

The following authentication type is supported:

OAuth 2.0 using Client ID and Secret (recommended)

Enter the client ID and secret from your Egnyte developer account. Make sure these values match the credentials assigned to the app that was created as a Publicly Available Application in the Egnyte developer portal.

Roll out

To roll out to a limited audience, choose the toggle next to Rollout to limited audience and specify the users and groups to roll the connector out to. For more information, see Staged rollout for Copilot connectors.

Choose Create to deploy the connection. The Egnyte connector starts indexing content right away.

The following table lists the default values that are configured for the Egnyte connector.

Category	Setting	Default value
Users	Access permissions	All files accessible to any Egnyte user are visible to all Microsoft 365 users in your tenant.
Content	Index content	All published files are selected by default.
Content	Manage properties	Default Egnyte properties are indexed automatically.
Sync	Incremental crawl	Every 4 hours
Sync	Full crawl	Every day

To customize these values, choose Custom setup. For more information, see Customize settings.

After you create your connection, you can review the status in the Connectors section of the Microsoft 365 admin center.

Customize settings (optional)

You can customize user, content, or sync settings for the Egnyte connector.

Customize user settings

Access permissions

Choose how Egnyte data should appear in Microsoft 365:

Only people with access to this data source (recommended)
Everyone

If you choose Everyone, indexed data appears in the search results for all users. If you choose Only people with access to this data source, you need to choose whether your users are Microsoft Entra ID provisioned users or non-Microsoft Entra ID users. For more information, see Mapping identities.

Mapping identities

Choose whether your users are Microsoft Entra ID provisioned users or non-Microsoft Entra ID users:

Choose the Microsoft Entra ID option if the email ID of Egnyte users is the same as the user principal name (UPN) of users in Microsoft Entra ID.
Choose the non-Microsoft Entra ID option if the email ID of Egnyte users is different from the UPN of users in Microsoft Entra ID.

Important

If you choose Microsoft Entra ID, the connector maps the email IDs of users from Egnyte to the UPN property from Microsoft Entra ID. If you choose non-Microsoft Entra ID, provide a regular expression to map identities from email ID to UPN. For more information, see Map your non-Microsoft Entra ID identities. Updates to users or groups that govern access permissions are synced in full crawls only. Incremental crawls don't currently support processing updates to permissions.

Customize content settings

Content filter

Select the time range for the data to be indexed. The default value is the last one year.

Manage properties

You can add or remove properties from your Egnyte data source, assign a schema to the property (define whether a property is searchable, queryable, retrievable, or refinable), change the semantic label, and add an alias to a property. The following table lists the properties that are added by default.

Property	Semantic label	Description	Schema
checksum	—	Checksum of the current version used to detect changes	Query
size	—	Size of the file in bytes	Query
path	—	Full file path	Query, Retrieve, Search
name	fileName	File name	Query, Retrieve, Search
locked	—	Lock status	Query, Retrieve, Search
entry_id	—	ID of the file version	—
group_id	—	ID representing the file entity	—
parent_id	—	ID of the parent folder	—
last_modified	lastModifiedDateTime	Last modified time	Query, Retrieve, Search
uploaded_by	createdBy	User who uploaded the version	Query, Retrieve, Search
uploaded	—	Upload time	Query, Retrieve
num_versions	—	Total number of versions	—
url	url	URL for the file	Retrieve
content	—	File content	Search
file extension	fileExtension	File extension	Query, Retrieve, Search

Customize sync intervals

You can adjust the crawl frequency to fit your data refresh needs:

Incremental crawl: Default is every 4 hours.
Full crawl: Default is every day.

Choose a schedule that balances content freshness with Egnyte API rate limits.

For more information, see Guidelines for sync settings.

Last updated on 2025-12-18