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What is Dynamics 365?

  • Article

Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.

To explore Dynamics 365, choose an entry in the navigation panel to the left, or select an area in the following table.

Here's a list of resources that are common to all Dynamics 365 apps:

The following sections provide easy access to other types of content, including adoption guidance, change management tools, and blogs and videos where you can learn more.

Release plans

Find out what's coming with the Dynamics 365, Power Platform, and Cloud for Industry release plans. Together they provide information about all new features releasing over the upcoming six months. The plans are updated monthly and available both online and in a printable PDF format, and via the Release planner.

Guidance, adoption framework, change management, and Microsoft-assisted programs

Find proven guidance and best practices to help you implement and manage business solutions with Dynamics 365 apps.

Communities and blogs

Community sites are Microsoft-sponsored discussion forums where you can find discussion forums, find answers to your questions, and connect with peers and experts.

Videos

Check out the how-to videos that are available on the Microsoft Dynamics 365 YouTube Channel.

TechTalk videos

FastTrack TechTalks focus on providing technical depth and best practices that provide customers and partners with detailed knowledge that's specific to the subject areas. Each session is recorded and shared on the community site. The following video introduces the FastTrack TechTalks.

Learn more at What are the Dynamics 365 TechTalk videos?

Proven customer stories

Do you want to find examples of how other organizations got a business solution that is right for them? On the Microsoft Customer Stories website, you can choose the Search action, and then apply filters for customer stories with Dynamics 365, customer stories in the languages that you want, customer stories for your industry or organizational size, for example. Try it out, and learn from the success of others.

For example, this link opens the Microsoft Customer Stories website in English (US) with a filter for customer stories with Dynamics 365: Dynamics 365 Customer Stories.

You can then set a filter for the relevant language, such as Portuguese, to view the customer stories that are available in that language.

Ideas and feedback

Here are places to share your ideas about Dynamics 365 apps and vote on the ideas suggested by others: