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Primanje push obavijesti na mobilnim uređajima

Da biste saznali više o cjelokupnom pristupu postavljanju push obavijesti Customer Insights - Journeys, posjetite pregled postavljanja push obavijesti

Da biste omogućili automatske obavijesti Customer Insights - Journeys, morate izvršiti sljedeće korake:

  1. Konfiguracija aplikacije za automatske obavijesti
  2. Mapiranje korisnika za push obavijesti
  3. Registracija uređaja za push obavijesti
  4. Primanje push obavijesti na uređajima
  5. Izvješćivanje o interakciji za push obavijesti

Važno

Da biste pratili veze koje primatelji otvaraju u obavijestima, morate prikupiti pristanak za praćenje kupaca. Saznajte više o strategijama prikupljanja pristanka korisnika u: Customer Insights - Journeys Pregled upravljanja pristankom

Ako niste prikupili pristanak za praćenje, morate koristiti izvorno polje URL veze opisano u isječak koda u nastavku. Ako ste stekli pristanak, možete koristiti vrijednost polja veze koja se može pratiti.

PushLinkClicked se automatski generira. URL je veza preusmjeravanja koja kreira interakciju ako se koristi veza iz polja veze .

Primanje obavijesti o push porukama u iOS

1. Uzorak isječak koda za raščlanjivanje dolaznih obavijesti u iOS:

- (void)application:(UIApplication *)application didReceiveRemoteNotification:(NSDictionary *)userInfo fetchCompletionHandler:(void (^)(UIBackgroundFetchResult))completionHandler
{

// Print full message
    NSString *urlString = [[userInfo valueForKey:@"data"] valueForKey:@"link"];
    NSString *originalUrlString = [[userInfo valueForKey:@"data"] valueForKey:@"originalLink"];
    NSString *trackingIdString = [[userInfo valueForKey:@"data"] valueForKey:@"trackingId"];
    
    if(![urlString isEqual:[NSNull null]])
    {
        if([urlString length] != 0)
        {
            [self createInteraction:[NSNumber numberWithInt:0] stringTracking:trackingIdString];
            
            NSURL *url = [NSURL URLWithString:urlString];
            if ([[[UIDevice currentDevice] systemVersion] floatValue] >= 10) {
                
// iOS 10 and above
                [[UIApplication sharedApplication] openURL:url options:[NSDictionary dictionary] completionHandler:nil];
            }
            else
            {
                [[UIApplication sharedApplication] openURL:url]; // iOS <10
            }
        }
    }
    else
    {
        [self createInteraction:[NSNumber numberWithInt:1] stringTracking:trackingIdString];
    }
}

Uzorak isječak koda za raščlanjivanje dolaznih obavijesti u iOS (Swift verzija):

func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse,  withCompletionHandler completionHandler: @escaping () -> Void) { 

        let userInfo = response.notification.request.content.userInfo 
        let data = userInfo["data"] as? [String:Any] ?? [:]; 
        print("User info \(userInfo)") 
        let urlString = data["link"] as? String; 
        let trackingIdString = data["trackingId"] as? String; 

        if(urlString != nil && !urlString!.isEmpty) 
        { 

            self.createInteraction(typeInteraction:0, trackingId:trackingIdString ?? ""); 

            if let url = URL(string: urlString ?? ""), UIApplication.shared.canOpenURL(url) { 

                UIApplication.shared.open(url) 
            } 
        } 
        else 
        { 
            self.createInteraction(typeInteraction:1, trackingId:trackingIdString ?? ""); 
        } 
        // Always call the completion handler when done. 
        completionHandler() 
    } 

2. Uzorak Swift isječak koda za raščlanjivanje dolaznih obogaćenih push obavijesti u iOS (obavijest sa slikom):

didReceive Osim metode u AppDelegate, moramo dodati NotificationExtension da bismo presreli obavijest prije prikazivanja, preuzeli sliku i obogatili obavijest slikovnim podacima. Saznajte više: UNNotificationServiceExtension

class NotificationService: UNNotificationServiceExtension { 
    var contentHandler: ((UNNotificationContent) -> Void)? 
    var content: UNMutableNotificationContent? 
    override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) { 
        self.contentHandler = contentHandler 
        self.content        = (request.content.mutableCopy() as? UNMutableNotificationContent) 
        if let bca = self.content { 
            func save(_ identifier: String, 
                      data: Data, options: [AnyHashable: Any]?) -> UNNotificationAttachment? { 
                    let directory = URL(fileURLWithPath: NSTemporaryDirectory()).appendingPathComponent(ProcessInfo.processInfo.globallyUniqueString, isDirectory: true) 
                    do { 
                        try FileManager.default.createDirectory(at: directory, withIntermediateDirectories: true, attributes: nil) 
                        let fileURL = directory.appendingPathComponent(identifier) 
                        try data.write(to: fileURL, options: []) 
                        return try UNNotificationAttachment.init(identifier: identifier, url: fileURL, options: options) 
                    } catch {} 
                    return nil 
            } 
            func exitGracefully(_ reason: String = "") { 
                let bca    = request.content.mutableCopy() as? UNMutableNotificationContent 
                bca!.title = reason 
                contentHandler(bca!) 
            }
            DispatchQueue.main.async { 
                guard let content = (request.content.mutableCopy() as? UNMutableNotificationContent) else { 
                    return exitGracefully() 
                } 
                let userInfo : [AnyHashable: Any] = request.content.userInfo; 
                let data = userInfo["data"] as? [String:Any] ?? [:]; 
                guard let attachmentURL = data["imageUrl"] as? String else { 
                    return exitGracefully() 
                } 
                guard let imageData = try? Data(contentsOf: URL(string: attachmentURL)!) else { 
                    return exitGracefully() 
                } 
                guard let attachment = save("image.png", data: imageData, options: nil) else { 
                    return exitGracefully() 
                } 
                content.attachments = [attachment] 
                contentHandler(content) 
            } 
        } 
    }   
    override func serviceExtensionTimeWillExpire() { 
        // Called just before the extension will be terminated by the system. 
        // Use this as an opportunity to deliver your "best attempt" at modified content, otherwise the original push payload will be used. 
        if let contentHandler = contentHandler, let bestAttemptContent =  content { 
            contentHandler(bestAttemptContent) 
        } 
    } 
}

Primanje obavijesti u programu Android

Uzorak isječak koda za raščlanjivanje dolaznih obavijesti u sustavu Android

1. dio: Dobivanje ID-a praćenja iz poruke obavijesti

Napomena

Customer Insights - Journeys umjesto oblika obavijesti koristi oblik podatkovne poruke. To zahtijeva da klijentska aplikacija raščlani korisni teret podataka koji šalje Customer Insights - Journeys kako bi izdvojila ispravnu vezu (praćenu ili nepraćenu). Saznajte više: O FCM porukama

Nadjačati OnMessageReceived metodu FirebaseMessagingService i izdvojiti potrebne podatke iz korisnog tereta kako je prikazano:

@Override 
    public void onMessageReceived(RemoteMessage remoteMessage) { 
         
// Not getting messages here? See why this may be: https://goo.gl/39bRNJ 
        Log.d(TAG, "From: " + remoteMessage.getFrom()); 
        String message = null; 
        String title = null; 
        String deepLink = null; 
        String name = null; 
        String trackingId = null; 

        String imageUrl = null; 
         
// Check if message contains a notification payload. 
        if (remoteMessage.getNotification() != null) { 
            message = remoteMessage.getNotification().getBody(); 
            title = remoteMessage.getNotification().getTitle(); 
        } 
         
// Check if message contains a data payload. 
        if (remoteMessage.getData().size() > 0) { 
            if (remoteMessage.getData().get("title") != null) { 
                title = remoteMessage.getData().get("title"); 
            } 
            if (remoteMessage.getData().get("body") != null) { 
                message = remoteMessage.getData().get("body"); 
            } 

if (remoteMessage.getData().get("imageUrl") != null) { 
    imageUrl = remoteMessage.getData().get("imageUrl"); 
} 

// If tracking consent has been taken, use link otherwise use 'originalLink' 
            if (remoteMessage.getData().get("link") != null) { 
                deepLink = remoteMessage.getData().get("link"); 
            } 
            if (remoteMessage.getData().containsKey("trackingId")) { 
                trackingId = remoteMessage.getData().get("trackingId"); 
            } 
        } 
        if (message != null || title != null) { 
            sendNotification(message, title, imageUrl, deepLink, name, trackingId); 
        } else { 
            Log.d(TAG, "Empty Notification Received"); 
        } 
    } 

Drugi dio: stvaranje obavijesti

Da biste generirali događaj nakon obavijesti, otvorite stvorite sadržaj obavijesti i dodajte ID praćenja u podatke.

private void sendNotification(String message, String title, String deeplink, String name, String trackingId) { 
    NotificationManager notificationManager = (NotificationManager) 
        this.getSystemService(Context.NOTIFICATION_SERVICE); 
 
    Uri defaultSoundUri = RingtoneManager.getDefaultUri(RingtoneManager.TYPE_NOTIFICATION); 
    NotificationCompat.Builder notificationBuilder = new NotificationCompat.Builder( 
        this, 
        NOTIFICATION_CHANNEL_ID) 
        .setContentText(message) 
        .setContentTitle(title)              .setLargeIcon(getBitmapFromURL((imageUrl))) 
        .setPriority(NotificationCompat.PRIORITY_HIGH) 
        .setSmallIcon(android.R.drawable.ic_popup_reminder) 
        .setBadgeIconType(NotificationCompat.BADGE_ICON_SMALL) 
        .setContentIntent(createContentIntent(this, deeplink, name, trackingId)) 
        .setDeleteIntent(createOnDismissedIntent(this, trackingId)) 
        .setStyle(new NotificationCompat.BigTextStyle() 
            .bigText(message)); 
 
    notificationManager.notify(NOTIFICATION_ID, notificationBuilder.build()); 
} 
 
private PendingIntent createOnDismissedIntent(Context context, String trackingId) { 
    Intent intent = new Intent(context, NotificationDismissalReceiver.class); 
    intent.putExtra("TrackingId", trackingId); 
 
    return PendingIntent.getBroadcast(context.getApplicationContext(),0, intent, 0); 
} 
 
private PendingIntent createContentIntent(Context context, String deeplink, String name, String trackingId) { 
    Intent intent; 
 
    if (deeplink != null) { 
        intent = new Intent(Intent.ACTION_VIEW, Uri.parse(deeplink)); 
    } else { 
        intent = new Intent(this, MainActivity.class); 
    } 
    Bundle pushData = new Bundle(); 
    pushData.putString("name", name); 
 
    intent.addFlags(Intent.FLAG_ACTIVITY_CLEAR_TOP); 
    intent.putExtras(pushData); 
    intent.putExtra("Source", "Notification"); 
    intent.putExtra("TrackingId", trackingId); 
 
    return PendingIntent.getActivity(this, NOTIFICATION_ID, intent, PendingIntent.FLAG_ONE_SHOT); 
} 
 
public static Bitmap getBitmapFromURL(String src) { 
    try { 
        URL url = new URL(src); 
        HttpURLConnection connection = (HttpURLConnection) url.openConnection(); 
        connection.setDoInput(true); 
        connection.connect(); 
        InputStream input = connection.getInputStream(); 
        Bitmap myBitmap = BitmapFactory.decodeStream(input); 
        return myBitmap; 
    } catch (IOException e) { 
        // Log exception 
        return null; 
    } 
} 

3. dio: generiranje događaja otvorenog obavijesti

Obradite aplikaciju otvorenom putem obavijesti u MainActivity da biste dobili ID praćenja.

@Override
        protected void onCreate(Bundle savedInstanceState) { 
        super.onCreate(savedInstanceState); 
        setContentView(R.layout.activity_main); 
        String source = getIntent().getStringExtra("Source"); 
        if (source != null && !source.isEmpty()) 
        { 
            String trackingId = getIntent().getStringExtra("TrackingId"); 
            EventTrackerClient.sendEventToServer(this.getApplicationContext(), trackingId, EventType.Opened); 
        } 
        checkPlayServices(); 
        FirebaseService.createChannelAndHandleNotifications(getApplicationContext());