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Dynamics 365 Implementation Portal

Dynamics 365 Implementation Portal helps you implement solutions with Dynamics 365 successfully based on the Success By Design framework. The implementation portal provides tools to help you manage project data, project users, create reviews, and update project profiles. You also have access to implementation guidance that is tailored specifically to your project.

The Implementation Portal navigation panel includes the following links:

  • Engagements

    • Home
    • Projects
    • Create/Join project
    • Nomination (GCC)
    • Nomination
  • Telemetry Insights

    • Set up telemetry
    • Telemetry recommendations
    • Data consent
  • Help & Support

    • Knowledge Articles
    • Help
    • Contact Us
    • Privacy & Cookies

The following sections describe key components of the Implementation Portal.

Projects

The Projects area in the Implementation Portal shows all projects that you have access to, either as a project user or as a project admin.

  • Use the My Active Projects menu to switch between viewing your active and inactive projects.

  • Select Card View to switch from a card view to a grid view of your active or inactive projects.

  • Select a project name to open a page with more information about the project.

Learn more at Manage projects.

Create or join a project

The onboarding wizard makes it easy to create an implementation project in real time, so that you can receive implementation guidance and create reviews. You can also join an existing project if you're already part of it. The wizard guides you through the process of creating a project, adding users, and setting up the project details.

Learn more at Onboarding Wizard.

Nomination

Here Microsoft partners can nominate projects for participation in the FastTrack program. Learn more at Customer eligibility and partner qualifications.

Telemetry Insights

Telemetry detects optimization opportunities and provides actionable guidance based on usage patterns within customer environments. Results surface with severity indicators as they require attention. Learn more at Set up Telemetry Insights.

Knowledge Articles

Knowledge articles are scenario-based recommendations based on thousands of Dynamics 365 implementation projects that the FastTrack team has engaged with. Use the filters to select categories and articles to get recommendations for. Articles can have more than one scenario and corresponding recommendations.  

Help

Find help articles for the Implementation Portal and search frequently asked questions.

Contact us

Learn how to contact the team responsible for the Implementation Portal.

If you're experiencing a technical issue with the Implementation Portal, send an email to ftd365ip-support@microsoft.com.

Share your feedback and help us improve.

User profile

Select the name of a user to open the user profile page, where you can provide or update information about the user.

Next steps

Dynamics 365 Implementation Portal
What is FastTrack for Dynamics 365? Success By Design
Success By Design training
Dynamics 365 Implementation Guide
Dynamics 365 documentation