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What's new and planned for Dynamics 365 Marketing

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

This topic lists features that are planned to release from April 2023 through September 2023. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

For a list of the next wave's release plans, go to 2023 release wave 2 plan.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview or early access and for public preview, early access, and general availability.

Copilot and AI innovation

Leverage Copilot and generative AI to deliver compelling and personalized experiences within minutes.

Feature Enabled for Public preview Early access* General availability
Get inspired and use Copilot to create engaging emails Admins, makers, marketers, or analysts, automatically May 1, 2023 -
Understand how marketing activities contribute to defined milestones using Copilot Admins, makers, marketers, or analysts, automatically May 1, 2023 -
Make your push notifications more engaging by adding images Admins, makers, marketers, or analysts, automatically Jul 1, 2023 - -
Create journeys by describing in your own words with Copilot Admins, makers, marketers, or analysts, automatically Aug 17, 2023 -
Style your emails with Copilot for Customer Insights - Journeys Admins, makers, marketers, or analysts, automatically Sep 1, 2023 -
Use Copilot to style your forms and event registration pages to match your website Admins, makers, marketers, or analysts, automatically Sep 20, 2023 -
Target customers using Query Assist, a Copilot feature Admins, makers, marketers, or analysts, automatically Mar 1, 2023 - Jun 1, 2023

Data and analytics

Make faster and better decisions leveraging the power of data and analytics to achieve higher levels of marketing maturity.

Feature Enabled for Public preview Early access* General availability
Scale your business confidently with 300M maximum monthly interactions Admins, makers, marketers, or analysts, automatically Jul 1, 2023 -
Measure marketing activity, web traffic, and conversion goals using automatic UTM tagging Admins, makers, marketers, or analysts, automatically Feb 1, 2023 - Apr 1, 2023
Scale your business effortlessly and define access to marketing assets Users by admins, makers, or analysts Mar 1, 2023 - Apr 1, 2023
Tailor marketing efforts using contact insights Admins, makers, marketers, or analysts, automatically - - Apr 6, 2023
Save time by easily moving triggers between environments Admins, makers, marketers, or analysts, automatically - - May 1, 2023
Customize marketing strategies based on lead insights Admins, makers, marketers, or analysts, automatically - - May 8, 2023
Easily import outbound emails, content blocks, and templates to real-time marketing Admins, makers, marketers, or analysts, automatically - - Jul 3, 2023

Moments-based

Engage your customers in moments that matter across all customer touchpoints to build holistic experiences.

Feature Enabled for Public preview Early access* General availability
Prevent duplicate emails to contacts that share an email address Admins, makers, marketers, or analysts, automatically Sep 20, 2023 -
Increase engagement using alphanumeric SMS senders Admins, makers, marketers, or analysts, automatically Sep 29, 2023 -
Easily create modern forms using the new intuitive form experience Admins, makers, marketers, or analysts, automatically Dec 1, 2022 - Apr 1, 2023
Customize the journey canvas to streamline your workflow Admins, makers, marketers, or analysts, automatically Mar 1, 2023 - Apr 1, 2023
Prevent message fatigue by limiting the messages sent to a customer in a specific period Admins, makers, marketers, or analysts, automatically Mar 1, 2023 - Apr 1, 2023
Send emails quickly without building a journey Users by admins, makers, or analysts Mar 1, 2023 - Apr 1, 2023
Boost your productivity with enhanced journey reminders Admins, makers, marketers, or analysts, automatically - - May 1, 2023
Easily set up push notifications and engage customers worldwide Admins, makers, marketers, or analysts, automatically - - Jul 3, 2023
Simplify the management of your applications Admins, makers, marketers, or analysts, automatically - - Sep 20, 2023
Engage customers with text messages sent using Vibes Admins, makers, marketers, or analysts, automatically - - Sep 28, 2023

Personalization

Drive unique experiences through personalized content, images, and channels tailored to each customer.

Feature Enabled for Public preview Early access* General availability
Confidently send emails after previewing sample audience data Admins, makers, marketers, or analysts, automatically - - Apr 5, 2023
Drive engagement with personalized one-to-many relationship data Admins, makers, marketers, or analysts, automatically Mar 6, 2023 - Apr 5, 2023
Use interaction data to improve targeting in the redesigned segment builder Admins, makers, marketers, or analysts, automatically - - May 1, 2023
Plan events with intuitive event registration form Admins, makers, marketers, or analysts, automatically - - Jul 1, 2023
Match your business needs with multi-brand consent and customizable preference centers Admins, makers, marketers, or analysts, automatically May 1, 2023 - Jul 1, 2023
Tailor communications to the topics customers want to receive Admins, makers, marketers, or analysts, automatically Jun 1, 2023 - Jul 1, 2023
Further personalize journeys using custom events with entity references Admins, makers, marketers, or analysts, automatically - - Aug 1, 2023

Unify sales and marketing

Enable collaboration across your organization and unify sales and marketing to transform customer experiences.

Feature Enabled for Public preview Early access* General availability
Keep stakeholders in the loop by seamlessly copying them on email campaigns Admins, makers, marketers, or analysts, automatically - - Apr 1, 2023
Surface the next best action to sales when a lead engages with Marketing Admins, makers, marketers, or analysts, automatically May 2, 2023 - May 2, 2023
Prioritize best leads, empower sellers with new lead scoring builder Admins, makers, marketers, or analysts, automatically - - Aug 15, 2023

* You are able to opt into some features as part of early access on February 6, 2023, including all mandatory changes that affect users. To learn more, go to Early access FAQ.

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and are enabled automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

  • Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.