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Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.
To explore Dynamics 365, choose an entry in the navigation panel to the left, or select an area in the following table.
Here's a list of resources that are common to all Dynamics 365 apps:
The following sections provide easy access to other types of content, including adoption guidance, change management tools, and blogs and videos where you can learn more.
Find out what's coming with the Dynamics 365, Power Platform, and Cloud for Industry release plans. Together they provide information about all new features releasing over the upcoming six months. The plans are updated monthly and available both online and in a printable PDF format, and via the Release planner.
Find proven guidance and best practices to help you implement and manage business solutions with Dynamics 365 apps.
Community sites are Microsoft-sponsored discussion forums where you can find discussion forums, find answers to your questions, and connect with peers and experts.
Check out the how-to videos that are available on the Microsoft Dynamics 365 YouTube Channel.
FastTrack TechTalks focus on providing technical depth and best practices that provide customers and partners with detailed knowledge that's specific to the subject areas. Each session is recorded and shared on the community site. The following video introduces the FastTrack TechTalks.
Learn more at What are the Dynamics 365 TechTalk videos?
Do you want to find examples of how other organizations got a business solution that is right for them? On the Microsoft Customer Stories website, you can choose the Search action, and then apply filters for customer stories with Dynamics 365, customer stories in the languages that you want, customer stories for your industry or organizational size, for example. Try it out, and learn from the success of others.
For example, this link opens the Microsoft Customer Stories website in English (US) with a filter for customer stories with Dynamics 365: Dynamics 365 Customer Stories.
You can then set a filter for the relevant language, such as Portuguese, to view the customer stories that are available in that language.
Here are places to share your ideas about Dynamics 365 apps and vote on the ideas suggested by others:
กิจกรรม
เข้าร่วมกับเราที่ FabCon Vegas
31 มี.ค. 23 - 2 เม.ย. 23
เหตุการณ์ที่นําโดยชุมชนของ Microsoft Fabric, Power BI, SQL และ AI 31 มีนาคมถึงวันที่ 2 เมษายน 2025
ลงทะเบียนวันนี้การฝึกอบรม
เส้นทางการเรียนรู้
Learn the fundamentals of Dynamics 365 projects - Training
Learn the fundamentals of Dynamics 365 projects, and better understand digital transformation, Dynamics 365 apps and services, project team members and stakeholders, and the types of implementation methodologies for Dynamics 365 projects. This foundation will prepare you to continue your learning and prepare you for your first project
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Microsoft Certified: Dynamics 365 Fundamentals (CRM) - Certifications
Demonstrate fundamental knowledge about the customer engagement capabilities of Microsoft Dynamics 365.