Change history
Important
This content is archived and is not being updated. For the latest documentation, go to the Microsoft Dynamics 365 documentation. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
This topic is updated when a feature's release date changes or when a feature is added or removed.
Dynamics 365 Sales
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Get crucial information summarized from proposals | Public preview date moved to Sep 2024. General availability date moved to Sep 2024. | Jul 03, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Work efficiently with AI-powered actionable insights | Moved to a future release wave. | Jul 01, 2024 |
| Specify time period for finding activities in sales accelerator | Deprioritized and will not be delivered. | Jun 05, 2024 |
| Strengthen customer relationships with contact summaries | Moved to a future release wave. | May 13, 2024 |
| Get real-time insights with Copilot on the home page | Moved to the previous release wave. | Jan 29, 2024 |
Microsoft Copilot for Sales
Features added to release plan
| Feature | Date added |
|---|---|
| Get a simpler sign-in experience for Copilot for Sales extensions | Aug 30, 2024 |
| Use Copilot Studio to enable partner application integrations | Apr 03, 2024 |
| Use Microsoft Copilot Studio to extend Copilot for Sales | Apr 03, 2024 |
| Sign in to partner applications from Copilot for Sales easily | Apr 03, 2024 |
| View key sales information | Mar 12, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Adding questions, keywords, and associated browsing in Teams meeting recap | Oct 03, 2024 | |
| Collaborate with sales teams using AI-powered planner tasks | Public preview date updated to May 2024. General availability date moved to Aug 2024. | May 06, 2024 |
| Extend Microsoft Copilot for Sales | Public preview date moved to May 2024. Removed general availability date. | May 03, 2024 |
| Prepare for a sales meeting with Copilot in Microsoft Word | Public preview date moved to May 2024. Removed general availability date. | May 01, 2024 |
| View sales information with Copilot in Microsoft Teams during meetings | Public preview date moved to May 2024. General availability date moved to Jun 2024. | Mar 11, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Adding questions, keywords, and associated browsing in Teams meeting recap | Moved to a future release wave. | Oct 03, 2024 |
| Analyze sales engagement | Deprioritized and will not be delivered. | Sep 12, 2024 |
| Automatically detect issues in sales pipeline and provide alerts to unblock deals | Deprioritized and will not be delivered. | Sep 12, 2024 |
| Automatically highlight sales coaching opportunities | Deprioritized and will not be delivered. | Sep 12, 2024 |
| Extract customer perception to improve sales cycles | Deprioritized and will not be delivered. | Sep 12, 2024 |
| Add tags to meetings to easily search for them | Deprioritized and will not be delivered. | Sep 12, 2024 |
| Questions and answers for sellers based on predefined content | Deprioritized and will not be delivered. | Sep 11, 2024 |
| Generate profiles of key stakeholders | Deprioritized and will not be delivered. | Sep 06, 2024 |
| Smart agenda management and generation | Deprioritized and will not be delivered. | Jun 19, 2024 |
| Get Copilot for Sales app automatically added to all meetings | Moved to a future release wave. | Jun 18, 2024 |
| Comment and tag people on meeting summary page | Moved to a future release wave. | Jun 18, 2024 |
| Educate Copilot on sales terms to enable quality insights | Deprioritized and will not be delivered. | May 30, 2024 |
| Alert managers when their involvement is needed | Deprioritized and will not be delivered. | May 30, 2024 |
| Highlight sales information in customer interactions | Merged this feature with the Integrate Copilot for Sales with Outlook email summaries feature. | May 27, 2024 |
| Highlight buying intent and provide relevant next steps | Merged this feature with the Integrate Copilot for Sales with Outlook email summaries feature. | Mar 12, 2024 |
Dynamics 365 Commerce
Features added to release plan
| Feature | Date added |
|---|---|
| Enable self-checkout in Store Commerce app | Mar 13, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Try real-time inventory dashboards | Public preview date updated to Apr 2024 | Mar 05, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Enable all-in-one mobile POS with Adyen Tap to Pay on iPhones | Moved to the next release wave. | Jun 14, 2024 |
| Boost sales by enabling promotions page on your site | Deprioritized and will not be delivered. | Jun 13, 2024 |
| Enable business buyers to purchase for multiple organizations | Moved to a future release wave. | Mar 18, 2024 |
Dynamics 365 Customer Insights - Data
Features added to release plan
| Feature | Date added |
|---|---|
| Unlimited application installs now in Customer Insights | May 28, 2024 |
| Keep Facebook audiences in sync with single connection export | Apr 02, 2024 |
| Personalize omnichannel experiences with no code using Optimizely | Mar 08, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Personalize omnichannel experiences with no code using Optimizely | Public preview date moved to May 2024. General availability date updated to Jul 2024. | Jun 17, 2024 |
| Elevate customer experiences in real time | Public preview date moved to May 2024. Removed general availability date. | Mar 08, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Increase seller productivity with lead profile summaries in Dynamics 365 Sales | Deprioritized and will not be delivered. | Aug 20, 2024 |
| Protect customer data by controlling who can see it | Moved to a future release wave. | Mar 26, 2024 |
| Cross-sell while protecting customer data | Moved to the next release wave. | Mar 26, 2024 |
| Move specific configurations between environments | Deprioritized and will not be delivered. | Mar 21, 2024 |
Dynamics 365 Customer Insights - Journeys
Features added to release plan
| Feature | Date added |
|---|---|
| Unlimited application installs now in Customer Insights | May 28, 2024 |
| Optimize email content based on customer behavior across devices | May 27, 2024 |
| Control how fast customers can enter a journey | May 15, 2024 |
| Refine email content in running journeys | Mar 14, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Control how fast customers can enter a journey | Public preview date moved to Sep 2024. General availability date moved to Sep 2024. | Sep 03, 2024 |
| Refine email content in running journeys | Public preview date moved to Sep 2024. General availability date moved to Aug 2024. | Jul 17, 2024 |
| Improve engagement and compliance with double opt-in | Public preview date moved to Aug 2024. General availability date moved to Sep 2024. | Feb 06, 2024 |
| Split audience into groups to deliver unique customer experiences | Public preview date moved to Jul 2024. General availability date moved to Sep 2024. | Feb 05, 2024 |
| Improve reliability of insights with advanced bot protection | Public preview date moved to May 2024. General availability date moved to Aug 2024. | Jan 30, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Take campaigns from concept to launch using Copilot | Moved to a future release wave. | Sep 11, 2024 |
| Get faster insights at scale with auto-management of segments, measures | Moved to the previous release wave. | May 09, 2024 |
| Reach customers at right moments with send scheduling | Moved to a future release wave. | May 02, 2024 |
Dynamics 365 Customer Service
Features added to release plan
| Feature | Date added |
|---|---|
| View recent, pinned records in Customer Service workspace | Sep 20, 2024 |
| Enable Copilot plugins to connect with external systems | May 30, 2024 |
| Save notes faster with Quick save | Mar 04, 2024 |
| Timeline highlights help users quickly access actionable record updates | Feb 12, 2024 |
| Use Copilot to generate knowledge drafts from cases | Feb 07, 2024 |
| Use monthly channel for features in Customer Service apps | Jan 11, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Ask about case data in Copilot help pane | Public preview date updated to Aug 2024. Removed general availability date. | Sep 17, 2024 |
| Use monthly channel for features in Customer Service apps | Public preview date updated to Aug 2024. General availability date updated to Apr 2024. | May 01, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Get relevant results with filters for Copilot | Moved to a future release wave. | Jun 21, 2024 |
| Search for a customer directly from the outbound dialer | Merged this feature with the Search for a customer in the outbound dialer feature. | May 24, 2024 |
| Support WhatsApp through Azure Communication Services | Merged this feature with the Support WhatsApp through Azure Communication Services feature. | May 24, 2024 |
Microsoft Copilot for Service
Features added to release plan
| Feature | Date added |
|---|---|
| Query over CRM data in Microsoft Copilot | Mar 15, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Query over CRM data in Microsoft Copilot | Public preview date moved to Jun 2024. General availability date moved to Aug 2024. | Jun 03, 2024 |
Dynamics 365 Contact Center
Features added to release plan
| Feature | Date added |
|---|---|
| Unified routing for Salesforce using data connectors | May 30, 2024 |
| View timeline highlights in standalone app | May 30, 2024 |
| Use Copilot to summarize conversations | May 30, 2024 |
| Use Copilot case summaries to boost agent productivity | May 30, 2024 |
| Use Copilot to draft emails | May 30, 2024 |
| Use ask a question in Copilot | May 30, 2024 |
| Search for a customer in the outbound dialer | May 24, 2024 |
| Support WhatsApp through Azure Communication Services | May 24, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Extend Copilot with plugins | Merged this feature with the Extend Copilot with plugins feature. | Aug 20, 2024 |
Dynamics 365 Field Service
Features added to release plan
| Feature | Date added |
|---|---|
| View your mobile offline sync data with Application Insights | Jun 18, 2024 |
| Enhance productivity with Copilot in Field Service | Mar 28, 2024 |
| Select table columns to include in mobile offline sync | Mar 14, 2024 |
| Configure Copilot summaries in Field Service | Mar 05, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Select table columns to include in mobile offline sync | Public preview date moved to Jun 2024. General availability date updated to Apr 2024. | Jun 03, 2024 |
Finance and Operations cross-app capabilities
Features added to release plan
| Feature | Date added |
|---|---|
| Extend Copilot in finance and operations apps with client actions | May 31, 2024 |
| AI actions for finance and operations business logic | Mar 21, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| AI actions for finance and operations business logic | Public preview date moved to Jul 2024. General availability date moved to Sep 2024. | May 31, 2024 |
Dynamics 365 Finance
Features added to release plan
| Feature | Date added |
|---|---|
| Use electronic invoicing in Chile | Jul 31, 2024 |
| Analyze business data in Excel | Jun 14, 2024 |
| Extend data models in Microsoft Fabric | Jun 14, 2024 |
| Empower users with generative help and guidance | May 23, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Support multiple tax registration numbers in Tax reporting | Public preview date moved to Aug 2024. General availability date updated to Sep 2024. | Oct 02, 2024 |
| Extend data models in Microsoft Fabric | Public preview date moved to Aug 2024. Removed general availability date. | Jul 22, 2024 |
| Empower users with generative help and guidance | Public preview date moved to Aug 2024. General availability date updated to Jun 2024. | Jun 17, 2024 |
| Archive general ledger posted data | Public preview date moved to May 2024. General availability date updated to Jun 2024. | May 24, 2024 |
| Automatically clear bridged transactions | Public preview date updated to Apr 2024. Removed general availability date. | Feb 28, 2024 |
| Save time with automated cash application | Public preview date moved to Aug 2024. Removed general availability date. | Feb 20, 2024 |
| Manage advanced bank reconciliation with matching rule enhancement | Public preview date moved to Aug 2024. Removed general availability date. | Feb 20, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Add efficiency with enhanced bank reconciliation report | Merged this feature with the Add efficiency with enhanced bank reconciliation report feature. | May 11, 2024 |
Microsoft Copilot for Finance
Features added to release plan
| Feature | Date added |
|---|---|
| Use Copilot for Finance additional native ERP support | Mar 14, 2024 |
| Use Copilot for Finance Connector support | Mar 14, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Apply partial matching to reconcile financial data | Public preview date updated to Jun 2024. Removed general availability date. | Jun 05, 2024 |
| Use Copilot for Finance additional native ERP support | Public preview date moved to Aug 2024. Removed general availability date. | May 31, 2024 |
| Use Copilot for Finance Connector support | Public preview date moved to Jul 2024. Removed general availability date. | Apr 19, 2024 |
Dynamics 365 Project Operations
Features added to release plan
| Feature | Date added |
|---|---|
| Enable bulk resource reconciliation APIs | May 08, 2024 |
| Enable flexibility when determining financial dimension defaults | Mar 08, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Enable bulk resource reconciliation APIs | Public preview date moved to Aug 2024. General availability date moved to Aug 2024. | Aug 02, 2024 |
| Use Copilot for time entry | Public preview date moved to Sep 2024. General availability date moved to Sep 2024. | Jun 17, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Enable delegation of time entries to other team members | Moved to a future release wave. | Sep 05, 2024 |
Dynamics 365 Supply Chain Management
Features added to release plan
| Feature | Date added |
|---|---|
| Register time spent working on projects for production | Jul 17, 2024 |
| Decouple production registration from time and attendance | Jul 17, 2024 |
| Hover over any product ID to view a product summary by Copilot | Jun 17, 2024 |
| View context-aware vendor summaries with Copilot | Jun 17, 2024 |
| View context-aware released product summaries with Copilot | Jun 17, 2024 |
| View context-aware purchase order summaries with Copilot | Jun 17, 2024 |
| View context-aware sales order summaries with Copilot | Jun 12, 2024 |
| Use item substitution for bill of materials in master planning | May 07, 2024 |
| Operate external shared warehouse with Warehouse management only mode | Apr 10, 2024 |
| Generate context-aware insights for warehouse workers | Feb 19, 2024 |
| Enable quality control for goods-in-transit orders | Jan 26, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| View context-aware sales order summaries with Copilot | Public preview date moved to Jul 2024. General availability date moved to Jul 2024. | Sep 05, 2024 |
| View context-aware vendor summaries with Copilot | Public preview date moved to Jul 2024. General availability date moved to Jul 2024. | Sep 05, 2024 |
| View context-aware released product summaries with Copilot | Public preview date moved to Jul 2024. General availability date moved to Jul 2024. | Sep 05, 2024 |
| View context-aware purchase order summaries with Copilot | Public preview date moved to Jul 2024. General availability date moved to Jul 2024. | Sep 05, 2024 |
| Hover over any product ID to view a product summary by Copilot | Public preview date moved to Jul 2024. General availability date moved to Jul 2024. | Sep 05, 2024 |
| Sync external changes through Inventory Visibility | Public preview date moved to Sep 2024. General availability date updated to Sep 2024. | Aug 02, 2024 |
| Track time-series inventory in Inventory Visibility | Public preview date moved to Jul 2024. General availability date updated to Sep 2024. | May 22, 2024 |
| Enable efficient, accurate demand planning with Copilot | Public preview date moved to Jul 2024. General availability date moved to Sep 2024. | May 06, 2024 |
| Inspect and process returned items more efficiently | Public preview date updated to Apr 2024. General availability date moved to Jun 2024. | Apr 12, 2024 |
| Enable quality control for goods-in-transit orders | Public preview date moved to Jul 2024. General availability date moved to Sep 2024. | Apr 09, 2024 |
| Approve POs and requisitions from mobile device | Public preview date moved to Jul 2024. General availability date moved to Sep 2024. | Mar 11, 2024 |
Dynamics 365 Business Central
Features added to release plan
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Simplify collections with Copilot for Finance and Business Central | Public preview date moved to Aug 2024. Removed general availability date. | Sep 27, 2024 |
| Enable additional countries and regions | Public preview date moved to Jul 2024. General availability date moved to Aug 2024. | May 30, 2024 |
| Audit Business Central operations in Microsoft Purview | Public preview date updated to May 2024. Removed general availability date. | May 15, 2024 |
| Automate country of origin listed for item tracking code in Intrastat reporting | Public preview date moved to Aug 2024. General availability date moved to Sep 2024. | May 13, 2024 |
| Find a matching record in a Power Automate flow | Public preview date moved to Aug 2024. General availability date moved to May 2024. | May 06, 2024 |
| Use in-client page scripting tool for acceptance testing | Public preview date updated to May 2024. Removed general availability date. | Mar 11, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Discover report and data analysis content easily | Moved to the next release wave. | Jun 04, 2024 |