Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
487 questions
0 answers
word won't open it says an error happened how can i fix it
When I try to open word a little table shows where it says an error is preventing it to work . Word will be closed as a result . would you like to repair now? I click repair now at nothing happens . I did a restart but the same think happens . What can I…
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-01-17T18:04:13.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 52%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
SULO GESIONA
0
Reputation points
asked 2026-01-17T18:04:13.4333333+00:00
SULO GESIONA
0
Reputation points
2 answers
How to obtain my previous product key?
Hello I'm trying to restore my laptop after my SSD suddenly died and I had to replace it. I have a Lenovo Yoga 6. I finally figured out how to replace my SSD drive and got the laptop working again. The problem I'm having is that it doesn't allow me to…
Windows for home | Windows 11 | Recovery and backup
5,009 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 13%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
REMOVE NAME APPEARING IN MS FORMS UPLOADED FILES
I want to remove the Submitters Name for the MS Forms uploaded files when an email is generated once the form has been submitted. Could i have step by step guidance on how to do so. Multiple files are been uploaded at once which consist of Word, Excel,…
Microsoft 365 and Office | Microsoft Forms | For business
Microsoft 365 and Office | Microsoft Forms | For business
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,544 questions
asked 2026-01-17T17:26:01.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 53%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fazil Mohamed
0
Reputation points
commented 2026-01-17T18:04:02.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
9,845
Reputation points Microsoft External Staff
Moderator
3 answers
Outlook Crashing / Corrupted PST file
How do I get customer support? I've had Outlook crashing and followed the directions online, but nothing has worked and now I think ScanPST has corrupted my PST file.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,508 questions
asked 2026-01-16T21:22:16.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 28.999999999999996%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michael Levy
0
Reputation points
commented 2026-01-17T18:03:39.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 35%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gerry Anderson
0
Reputation points
1 answer
How do I refund a gift that was blocked due to region lock?
I go to all the supports, I go to (https://account.microsoft.com/billing/orders?lang=en-US#main-content-landing-react) to try and use the "Request a return" option, it isn't there. I go to…
Windows for home | Windows 11 | Gaming
4,440 questions
asked 2026-01-17T18:02:53.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 34%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
N
0
Reputation points
answered 2026-01-17T18:03:34.27+00:00
Q&A Assist
1 answer
why are you suspend my microsoft rewards account
Dear Microsoft Rewards Support Team, My Rewards account has been suspended, and I would like to request a review of this action. I sincerely apologize if any activity on my account violated the program’s terms. I assure you that I will follow all…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
6,544 questions
asked 2026-01-17T14:30:31.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 52%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
⛳꧁★♥ⒶⒷⒽⒾⓈⒽⒺⓀ♥★꧂⛳ ꧁༒☬ⒼⒶⓊⓉⒶⓂ☬༒꧂
0
Reputation points
edited the question 2026-01-17T18:03:27.31+00:00
Gérard Oomens
115.7K
Reputation points
Volunteer Moderator
1 answer
Why does it take me 2 clicks on my presentation remote to move to the next slide?
I have created a PowerPoint 365 slideshow with one image per slide. Each image has a Grow/Shrink animation lasting 5 seconds. Fade transitions are also set to happen after 5 seconds. This all works fine, with one exception. When I want to speed things…
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
13,913 questions
asked 2026-01-17T15:41:04.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
David Anderson
226
Reputation points
answered 2026-01-17T18:03:24.5466667+00:00
John Korchok
226.9K
Reputation points
Volunteer Moderator
2 answers
Help!!! Bag problem in my gpu hd 8730m after installing new win 10 in my laptop
I can't seem to update my old GPU to the final version. It gets stuck at 98%. Before that, there is a windows pop-up saying that I need to restart the pc to set up AMD Crash Defender. The computer just hangs and I need to force shut down which ruins the…
Windows for home | Windows 10 | Windows update
23,516 questions
asked 2026-01-17T15:49:13.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 62%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
عبدالله مجدي |Abdullah Magdey
0
Reputation points
commented 2026-01-17T18:03:23.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
93,335
Reputation points
Independent Advisor
0 answers
Unable to delete emails from Outlook
I recently bought a new laptop and Office 365, upgrading from Microsoft 10. After migration, I have 11,000 deleted emails in my desktop Outlook Deleted Items folder. I tried to bulk delete them and was unable to do so. I also tried deleting them from my…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,508 questions
asked 2026-01-17T18:03:14.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Ron Garland
0
Reputation points
asked 2026-01-17T18:03:14.18+00:00
Ron Garland
0
Reputation points
1 answer
Computer takeover
My computer has been 'taken over' and I need to know how and why. How do I fix this??? Moved from: Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Windows for home | Other | Security and privacy
2,321 questions
asked 2026-01-17T14:31:00.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 89%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Judi Dripps
0
Reputation points
edited the question 2026-01-17T18:03:06.23+00:00
Gérard Oomens
115.7K
Reputation points
Volunteer Moderator
3 answers
Transfer/Merge Azure Fundamental Certificate from Official ID to Personal ID
Hi Team, I am looking for transfer/merge from official account to personal account. Name: Kishore Jayavelu Official Account - ******@cgi.com (Official ID does exists) Personal Account - ******@gmail.com Registration: 506720500 Candidate ID:…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,035 questions
asked 2026-01-16T19:56:07.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kishore Jayavelu
0
Reputation points
answered 2026-01-17T18:03:00.45+00:00
Julian Sharp
11,086
Reputation points
2 answers
Office 2021 - Specifically word and excel very slow to open files on shared Synology DS218+ NAS
As background. I am running a Dell XPS 8940 desktop with Windows 11 Pro OS version 22h2 Build 22621.819 (updated one week ago). Computer has 32 GB RAM and 2 TB main disk plus two external USB disks and an Synology DS218+ NAS with 4TB disk space only 1/2…
Microsoft 365 and Office | Office Online Server
Microsoft 365 and Office | Office Online Server
Microsoft on-premises server product that runs Office Online.
978 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 83%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 85%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
1 answer
PST not being indexed
Hi I am facing issue with MS 2019 Outlook>>> Indexing is not getting completed.... Kindly help Rgds, Kishore Moved from: Microsoft 365 and Office | Office Online Server
Outlook | Windows | Classic Outlook for Windows | For home
29,561 questions
asked 2026-01-17T14:39:11.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 20%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kishore Sutar
0
Reputation points
edited the question 2026-01-17T18:02:21.2833333+00:00
Gérard Oomens
115.7K
Reputation points
Volunteer Moderator
0 answers
Simple question but urgent
Dear hot mail team support Hope you are doing well! Please, read my email carefully as I am in a big ordeal The problem is that I put my email on my laptop favorite, and one day I cleared the history. After that I was unable to open my email…
Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-01-17T18:01:51.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Maher MM
0
Reputation points
answered 2026-01-17T18:02:02.8033333+00:00
Q&A Assist
1 answer
S3150 error
Hello, The emails from my website sending to any hotmail/outlook address get rejected by "S3150" code. All is fine with the configuration of mail server of my domain Please advise me what to do Best regards,
Outlook | Web | Outlook.com | Email
6,437 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUT%3C/text%3E%3C/svg%3E)
1 answer
When using The uninstall Microsoft Office Tool,
The Administrator Windows PowerShell appears and says "Running Office uninstall. This may take a few a few minutes..." Then a few seconds later I see Press any Key to Exit" Is it done or running? It's been a good 5-10 minutes.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
18,543 questions
asked 2026-01-17T18:01:24.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Harris
0
Reputation points
answered 2026-01-17T18:01:31.2666667+00:00
Q&A Assist
2 answers
Request for AZ-900 Certification Discount Voucher
Hello Team, I attended the virtual training for AZ-900 conducted on 12th and 13th January 2026. I received an email mentioning a 50% discount for the certification exam; however, the email does not include the actual voucher or promo code. [PII…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
49,198 questions
asked 2026-01-17T16:02:05.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 88%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Piyusha Patel
0
Reputation points
answered 2026-01-17T18:01:15.4233333+00:00
Julian Sharp
11,086
Reputation points
2 answers
Download/install Microsoft 365 onto Chromebook?
Hello I have just bought a new Chromebook (Lenovo IdeaPad Flex 5 Chromebook Plus), and want to use Microsoft 365 (Personal) that I currently subscribe to via my iPhone Apple account. I have logged on using the web application, however I would much…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,851 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
i can't create a new contact list in new outlook mail
When I select add a new contact list it won't let me add anyone to the list - says contact not found. Moved from: Microsoft 365 and Office | Other
Outlook | Windows | New Outlook for Windows | For home
10,123 questions
asked 2026-01-17T14:46:07.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 3%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Scarlett Hall
0
Reputation points
edited the question 2026-01-17T18:00:56.25+00:00
Gérard Oomens
115.7K
Reputation points
Volunteer Moderator
1 answer
Unable to open email links or attachments
Lately I haven't been able to open links in an email. The email will open, but any links to products or other information won't open. I've shut down my computer, which usually fixes the issue, but now nothing I've tried will work to open the links. Does…
Outlook | Windows | Classic Outlook for Windows | For home
29,561 questions
asked 2026-01-17T17:56:55.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 99%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Astrid Kozlowski
0
Reputation points
edited the question 2026-01-17T18:00:38.5666667+00:00
Erland Sommarskog
131K
Reputation points MVP
Volunteer Moderator