2,199 questions
1 answer
I need help with getting my hacked account recovered.
Back in 2017-2019 I've played on this account for many years until I couldn't go in it one day and suddenly everything I got told to do was not working, I went online and tried filling out a form and hoping that a real person gets to see it but every…
Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-01-03T19:01:42.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 28.999999999999996%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E2%3C/text%3E%3C/svg%3E)
2m
0
Reputation points
answered 2026-01-03T19:42:20.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
29,365
Reputation points
Independent Advisor
1 answer
Can't install microsoft 365
My husband purchased a new Mac and Microsoft Office 365. We tried to follow the directions but cannot get the product to install.
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,239 questions
asked 2026-01-03T19:40:07.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 4%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Charlie Frew
0
Reputation points
answered 2026-01-03T19:41:16.71+00:00
Q&A Assist
1 answer
HOW TO DELETE / VOID A VIRUS in the form of a .bin file
I received a .bin file via a sd card. I am %1000 positive that it is truly a stray unwanted file that will not allow me to delete it. It is clearly some type of file that will allow the intruder/thief to monitor and transfer / download any and all…
Windows for home | Windows 11 | Security and privacy
7,583 questions
asked 2026-01-03T19:21:08.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 56.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
paul boudin
0
Reputation points
edited the question 2026-01-03T19:41:16.3233333+00:00
Erland Sommarskog
130.4K
Reputation points MVP
Volunteer Moderator
0 answers
family group issue
Hello, I need help with my Microsoft account. I am unable to remove myself from a Family Group or change my permissions. I have tried all available steps, but nothing works. It seems my account may have an issue with age verification or family status.…
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,851 questions
asked 2026-01-03T19:40:43.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 87%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Firdavs Azam
0
Reputation points
asked 2026-01-03T19:40:43.37+00:00
Firdavs Azam
0
Reputation points
3 answers
Cannot USB transfer files from Windows to Android Device - "Sync pending" and arrow icon
I just wanted to normally transfer files from my Windows 11 to my smarthphone via USB cable connection. I seemingly cannot in this recent Windows version, as it tries to "sync" via cloud. The files I copied to my smartphone folder are shown on…
Windows for home | Windows 11 | Connect Phone and PC
1,099 questions
asked 2026-01-03T03:28:17.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Augusto Mendes
0
Reputation points
commented 2026-01-03T19:40:31.2366667+00:00
Augusto Mendes
0
Reputation points
1 answer
bluetooth just searches but never finds any devices
i was using my Bluetooth devices with no issues than there was an update. the next morning i was going to use my pc more with my Bluetooth devices but they are no longer registered as if my pc forgot them and now it just searches endlessly when i tell it…
Windows for home | Windows 11 | Devices and drivers
21,141 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 21%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
Microsoft disabled my account after i didn't use it for a month
Yesterday i was playing minecraft with my account normally like always, today i can't access minecraft, office, outlook and xbox gamepass. Microsoft please give me back the email ******@hotmail.com
Outlook | Windows | Classic Outlook for Windows | For home
29,290 questions
asked 2026-01-03T19:39:51.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 72%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Leonardo Bairua Macareno
0
Reputation points
asked 2026-01-03T19:39:51.3533333+00:00
Leonardo Bairua Macareno
0
Reputation points
2 answers
can someone get into my computer and help me download microsoft word?
HELP DOWNLOADING WORD INTO COMPUTER. I CAN'T DO IT. ADRIENNE Moved from: Microsoft 365 Insider | Install, activate, and update | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,751 questions
asked 2026-01-03T16:57:59.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Adrienne Meyer
0
Reputation points
answered 2026-01-03T19:39:37.1466667+00:00
John Oliver
8,950
Reputation points
Independent Advisor
1 answer
error 30088-29 when attempting an update
Outlook/Office trying to update, but keep getting this error 30088-29 when attempting an update
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
8,678 questions
asked 2026-01-03T19:38:57.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 12%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Barry Surratt
0
Reputation points
answered 2026-01-03T19:39:02.9166667+00:00
Q&A Assist
1 answer
I am trying to create a Service-Based Database inside the Visual Studio project, but keep getting error indicating the certificate chain was issued by an authority that is not trusted.
I am trying to add a Service-based database using the Visual Studio 2026 IDE by selecting: Add/New Item/Service-based Database I keep getting this message: A connection was successfully established with the server, but then an error occurred during the…
SQL Server Database Engine
562 questions
asked 2026-01-03T16:06:45.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 69%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Victor Gent
20
Reputation points
commented 2026-01-03T19:38:51.5033333+00:00
Viorel
125.9K
Reputation points
2 answers
One of the answers was accepted by the question author.
'Microsoft Changjie' input method editor [Chinese (Traditional, Taiwan)] cannot be used in mainland China
My computer's OS is Windows 11 25H2 English version, and it connects to the internet via Wi-Fi. Windows 11 -> Settings -> Time & language -> Language & region -> Chinese (Traditional, Taiwan) -> ... -> Language options Here's a…
Windows for home | Windows 11 | Input and language
1,814 questions
asked 2026-01-03T10:16:15.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 69%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Trybird Tea
0
Reputation points
edited an answer 2026-01-03T19:37:25+00:00
Trybird Tea
0
Reputation points
1 answer
files not showing in Valut file
once i unlock my Valut file i get this error
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
14,442 questions
asked 2026-01-03T18:26:39.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 46%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDZ%3C/text%3E%3C/svg%3E)
Dave Zimmerman
0
Reputation points
answered 2026-01-03T19:36:50.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
14,730
Reputation points
Independent Advisor
3 answers
Comprei o Minecraft hoje, não o utilizei, mas o botão de reembolso não aparece. Gostaria de pedir o reembolso manual.”
Comprei o Minecraft hoje, não o utilizei, mas o botão de reembolso não aparece. Gostaria de pedir o reembolso manual.” Estou a pedir o reembolso porque enganei-me na conta em que fiz a subscrição
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
22,959 questions
asked 2026-01-03T18:39:43.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 53%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Pedro Araujo
0
Reputation points
answered 2026-01-03T19:36:37.97+00:00
Jonathan Deives
62,170
Reputation points
Independent Advisor
3 answers
Windows Spotlight doesn't work on home screen
Good morning everyone I've been having a problem for a couple of days now. The Spotlight wallpapers for the home screen don't change, even though I've repeatedly chosen to use the Spotlight feature. What's surprising is that the lock screen wallpapers…
Windows for home | Windows 11 | Desktop, Start, and personalization | Themes
asked 2026-01-03T11:00:57.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 7.000000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Matteo Marzano
0
Reputation points
answered 2026-01-03T19:35:28.7166667+00:00
CrazyKats
13,645
Reputation points
Volunteer Moderator
1 answer
How to get back into Azure directory?
I just want to use the Microsoft To Do API for a personal project. Made a free Azure account, set up API access through Entra ID, had some errors when logging in with Microsoft, ended up turning myself from external to internal user in the directory, now…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
9,584 questions
asked 2026-01-03T19:28:21.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 65%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jelle Kamphuis
0
Reputation points
commented 2026-01-03T19:35:27.53+00:00
Jelle Kamphuis
0
Reputation points
0 answers
Azure for student
Hi, I am having some problems with my Microsoft Azure account. I was able to sign up and login to Azure successfully. However, I am unable to activate Azure for Students because the website shows that it is unable to complete the student verification…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
9,584 questions
asked 2026-01-03T19:34:30.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 15%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
Chen, You Yu
0
Reputation points
asked 2026-01-03T19:34:30.3433333+00:00
Chen, You Yu
0
Reputation points
1 answer
error code 0x80040c97
OneDrive is seemingly erased, files on desktop and folders not visible. Downloading and attempting to re-install OneDrive yields the error code 0x80040c97 How can I tix this?
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
6,616 questions
asked 2026-01-03T19:33:19.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 81%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Eddie Riddell
0
Reputation points
answered 2026-01-03T19:33:28.8966667+00:00
Q&A Assist
1 answer
How do I delete microsoft exchange and add microsoft 365 on my dell laptop
I accidentally set up Microsoft Exchange email. I want to change it to Microsoft Classic 365. I've found a variety of answers but need clear directions. My laptop is a new Dell Windows 11.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
4,879 questions
asked 2026-01-03T19:17:16.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 44%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Donna Shamet
0
Reputation points
answered 2026-01-03T19:32:02.1066667+00:00
Donna Shamet
0
Reputation points
1 answer
My computer hard freezes whilst playing a game
While I am playing a game with my girlfriend, my computer eventually just hard freezes, my keyboard turns off and nothing displays. and I have to force off my computer by holding the power button. It only seems to happen whilst playing this game that is…
Windows for home | Windows 11 | Performance and system failures
30,184 questions
asked 2025-12-30T17:01:26.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 99%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Catherine Spencer
0
Reputation points
commented 2026-01-03T19:32:00.9633333+00:00
Catherine Spencer
0
Reputation points
1 answer
How to reset MFA
I lost my old device and got a new device, but the new devices asks for either verification code or to approve on old device's Authenticator app. How do I bypass this one time to add to new device the Authenticator?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
4,879 questions
asked 2026-01-03T19:25:26.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 94%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Carlos Martinez
0
Reputation points
commented 2026-01-03T19:30:52.55+00:00
Carlos Martinez
0
Reputation points